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Cost, quality, flexibility, speed and dependability are operational performance criterions that an
organization can prioritize in designing an operations strategy. In designing this operations
strategy, the organization should carefully study their business strategy as the operations strategy
should link with the business strategy (Stevenson, 2009). Discuss each of these criterions, their
significance to organizational competitiveness with examples from the given industry. ( 20 Marks)

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Cost quality flexibility speed and dependability are oper.pdf

  • 1. Cost, quality, flexibility, speed and dependability are operational performance criterions that an organization can prioritize in designing an operations strategy. In designing this operations strategy, the organization should carefully study their business strategy as the operations strategy should link with the business strategy (Stevenson, 2009). Discuss each of these criterions, their significance to organizational competitiveness with examples from the given industry. ( 20 Marks)