The document discusses various topics related to crowd management at sporting events including: - Ohio State University's policy of allowing students to celebrate on the field after victories despite attempts to keep them off. - The SEC's 2004 policy fining schools if fans storm the court/field after basketball and football games, with fines increasing for repeat offenses. - The definition of crowd management as an organizational strategy to provide a safe and enjoyable environment for guests through implementing facility/event policies and procedures. - Festival seating, where seating is up next to barricades in front of stages, which can create problems if crowds rush forward. - Factors like crowd movement, emergencies, and addressing guest concerns that

1. CHAPTER 11 DISCUSSION QUESTIONS
1) How does Ohio State University handle crowd celebrations after victories?
2) What policy did the SEC implement in 2004 regarding crowd control for football and men's &
women's basketball games?
3) Define "crowd management."
4) What is festival seating & what problems can it create?
5) Define "foreseeability."
6) Summarize the case Bearman v. University of Notre Dame.
7) What is "peer-group security?"
8) In 1967, what company became the pioneer in peer-group security?
9) One of the first documented sport event disasters took place in 1902 during a soccer match
between what 2 countries?
10) What is the most popular sport in the world?
11) What is violent crowd behavior known as?
12) As a result of the Hillsborough disaster, Great Britain passed what stringent piece of legislation
pertaining to crowd management?
13) What is ViSAT?
14) In determining if a search is reasonable & therefore legal, the courts look at what 3 factors?
15) What is the only NFL city where pat-downs have been successfully challenged in court?
16) What are 2 of the most recognized crowd management companies?
17) What is RFID & how does the technology assist crowd managers?

2. WHAT IS CROWD MANAGEMENT?
-AN ORGANIZATIONAL STRATEGY DESIGNED TO ASSIST
FACILITY/EVENT MANAGERS IN PROVIDING A SAFE &
ENJOYABLE ENVIRONMENT FOR GUESTS BY
IMPLEMENTING THE FACILITY OR EVENT’S POLICIES &
PROCEDURES.

3. HOW DOES OHIO STATE HANDLE CROWD CELEBRATIONS
AFTER VICTORIES?
“IT’S A FUTILE ATTEMPT TO KEEP A CROWD OF 20,000
STUDENTS OFF THE FIELD. IF AN ON FIELD CELEBRATION
HAPPENS, WE LET THEM GO OUT & CELEBRATE.”
OSU CHIEF OF POLICE

4. WHAT POLICY DID THE SEC IMPLEMENT IN 2004 REGARDING
CROWD CONTROL FOR FOOTBALL & BASKETBALL GAMES?
-IF FANS SWARM ONTO THE COURT AFTER A GAME THE HOME
SCHOOL IS FINED:
1ST OFFENSE: $5,000
2ND OFFENSE: $25,000
3RD OFFENSE: $50,000

5. WHAT ARE SOME CROWD-RELATED INCIDENTS THAT A
PRUDENT FACILITY MANAGER NEEDS TO BE ABLE TO
FORESEE & ANTICIPATE?
1) MANAGING THE MOVEMENT & ACTIVITIES OF GUESTS.
2) ASSISTING IN EMERGENCIES.
3) ASSISTING GUESTS WITH SPECIFIC CONCERNS
RELATED TO THEIR ENJOYMENT/INVOLVEMENT WITH
THE EVENT.

6. FESTIVAL SEATING
‘SEATING’ UP NEXT TO THE BARRICADE IN FRONT OF THE
STAGE.

7. FESTIVAL SEATING
‘SEATING’ UP NEXT TO THE BARRICADE IN FRONT OF THE
STAGE.