A presentation by Jane Crossley outlining some fundamental principles for hospital food and drink at the Department of Health Improving Hospital Food event.

1. Improving Hospital Food Project
Rewarding Excellence
Jane Crossley
Policy Manager
Patient Environment
Department of Health

2. ImprovingHospitalFoodProject
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Fundamental Principles for Hospital Food and Drink
1. Nutritious and appetising hospital food and
drink is an essential part of the personal
package of care and hospitals should take
all reasonable steps to ensure that patients
have a healthy food experience
2. All patients should be able to choose from a
reasonably varied menu that meets their
social and religious needs whilst
complementing their clinical care
requirements
3. All patients should have access at all times
to fresh drinking water, unless this is
contraindicated by their clinical condition
4. Access to food and drink outside planned
mealtimes should be available where
appropriate
5. Hospitals should promote a healthy diet
to their staff and visitors.
6. The criteria set out in the Government
Buying Standards for Food and Catering
services should be adopted as standard
where practical and supported by
procurement practices
7. Hospitals should regularly evaluate their
food services and act on feedback from
patients, demonstrating improvement
and aiming to achieve and maintain
excellence
8. Commissioners of NHS-funded care
should seek and reward excellence in
hospital food when contracting services

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Rewarding Excellence through Commissioning for Quality and Innovation
(CQUIN)
Two exemplar CQUINS:
1. Improving the Patient Environment, Patient-led assessments of the care
environment
Improvement in any or all of the domains measured by PLACE - Food,
Cleanliness, Privacy & Dignity and Facilities Management
2. Improving the Patient Environment – Improving Hospital Food by delivering
Government Buying Standards for Food & Catering
To increase the number of NHS organisations that meet the requirements of
the Government Buying Standards for Food & Catering (GBSF)
http://www.commissioningboard.nhs.uk/files/2012/12/cquin-guidance.pdf