1. By Geraldine
Garay Mallo
1

2.  Refers to the theory and
practice of providing
services that link
information seeks to
information sources
 Providing an information
service calls for
information specialists, 2

3. Oral
Document
ary
Audio-
Visual 3

4.  User
 Utilization of
resources
 Education and
training of
information
specialist
 Establishing 4

5.  Computerized
Information
Services
 Library/Infor
mation
Center-Based 5

6.  Online Information Services –
provided by organizations
like DIALOG and INFOLINE
6

7.  These organizations buy databases on
many subject fields, mount them on host
computers, and allow remote access to
them by users for a fee.
7

8.  arecomputerized or
machine-readable
equivalents of
abstracting/indexing
journals, directories,
handbooks, data
compilations etc.,
which are searchable 8

9. 9

10. 10

11. 1. Dissemination of Primary Products
 Interlibrary
Loan  Provision of
 Circulation of Preprints and
Library Reprints
Materials  News Reviews
 Provision of  Press Clippings
11

12. 12

13. 13

14. 14

15. 15

16. 16

17. RSS
(Really Simple
Syndication)
17

18. 18

19. 19

20.  Referral Services
 Current Awareness Services
 List of Acquisition
 Bulletin of tables of contents
 Bibliographic Bulletins
 Indexes
 Selective Dissemination of
Information
 Retrospective Search Services
20

21. 21

22.  Reference Services
 Question-answer
Services
 Data Banks
 Analysis of
Information
 Consolidation of
Information
 Evaluation of
Information 22

23.  Liaison Services
 Flash Information
 Dissemination
through direct
contact
 The mass media
 Feedback from
users
23

24.  Usersmay be limited by
the organization they
work for, the nature of
their work or
profession, their
age, sex, or other social
groups and so on. 24

25.  Overall familiarization with the
problem and problem statement
 Gathering scientific knowledge
about the subject of the study
 Coordination and interpretation
of scientific data
 Formulation of the problem
 Proving the working hypothesis 25

26.  Education, training, experience
 Position and nature of the user’s
job
 Role of user in a group
 Subject interest of the user
 Language preference of the user
 Level of IT literacy
 Professional bodies of which the
user is a member 26

27. Feature of the World Users’ Difficulties Information
of Information Service/System
Capability
Generators and users Awareness of Current awareness
of Information are information generated services, extension
usually located a is difficult services, publication
distance apart and publicity
Cumulation of Overabundance, need Indexing, classification
information into vast for selection and storage systems,
quantities reference services
Accelerated growth of Obtaining information Reviews, state-of-the-
information; increasing quickly for specific art trend reports,
rate of obsolescence problem area digests, information
analysis and evaluation
Interdisciplinary Can specialize only in a Indexing techniques to
nature of information restricted subject interlink subjects;
field information analysis
and enquiry service
27

28. Feature of the Users’ Difficulties Information
World of Service/System
Information Capability
Multiplicity of Familiar with only Translation Services
languages one or a few
languages
Wide range of Only some standards Selection and
standards and and patterns are presentation or
modes of convenient for users repackaging
presentation of according to users’
ideas needs
Wide variation in Difficulties and Information and
quality and inadequacy of time data analysis and
reliability for evaluating and evaluation
selecting
Delays in final stage Difficulty in Obtaining copies of
of document obtaining copies of documents, 28

29. 29