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Sales Department Siza                                                                                        Productivity Metrics

                                       # F/T Sales Reps                                                           Average Dials/Day/Rep                 Average Talk Time (minutes)/Day/Rep
30                                                                                                    180
                                                                                                      160
25
                                                                                                      140
20                                                                                                    120
15                                                                                                    100
                                                                                                       80
10                                                                                                     60
 5                                                                                                     40
                                                                                                       20
 0                                                                                                      0
       Jan    Feb    Mar   Apr   May   Jun      Jul       Aug    Sept     Oct     Nov     Dec               Jan   Feb    Mar     Apr      May   Jun     Jul    Aug   Sep     Oct    Nov       Dec




                             On Target Earnings (OTE)                                                                            Key Account Plans Created

                                                                                                                               # Key Account Plans Completed          2013 Goal
100%                                                                                                  120

                                                                                                      100
80%
                                                                                                      80
60%
                                                                                 % reps hitting OTE   60
40%                                                                                                   40

20%                                                                                                   20

                                                                                                       0
 0%                                                                                                         Jan   Feb    Mar    Apr       May   Jun    Jul     Aug   Sep    Oct    Nov    Dec
        Jan    Feb   Mar   Apr   May   Jun    Jul     Aug       Sep     Oct     Nov   Dec
Dashboard Data Input

Sales Operations Metrics                        Q1                     Q2                      Q3                       Q4
Size of Department                     Jan     Feb     Mar     Apr     May     Jun      Jul    Aug     Sept      Oct    Nov     Dec

 # F/T Sales Reps                       12      12      13      15      16      18      24      23      23       27      25      24

Productivity Metrics                   Jan     Feb     Mar     Apr     May     Jun      Jul    Aug     Sep       Oct    Nov     Dec

 Average Dials/Day/Rep                  59      56      63      67      73      68      84      83      79       84      92      75

 Average Talk Time (minutes)/Day/Rep    123     145     124     111     153     134     95      103     104      109     124     126

Key Account Plans Created              Jan     Feb     Mar     Apr     May     Jun      Jul    Aug     Sep       Oct    Nov     Dec

 # Key Account Plans Completed          13      25      36      46      49      56      78      79      80       84      89      98

 2013 Goal                              20      30      40      50      60      70      80      90      100      100     100     100

On Target Earnings (OTE)               Jan     Feb     Mar     Apr     May     Jun      Jul    Aug     Sep       Oct    Nov     Dec

 % reps hitting OTE                    46.0%   49.0%   57.0%   65.0%   68.0%   68.0%   68.0%   72.0%   75.0%    85.0%   95.0%   97.0%

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Sales Operations Metrics Dashboard

  • 1. Sales Department Siza Productivity Metrics # F/T Sales Reps Average Dials/Day/Rep Average Talk Time (minutes)/Day/Rep 30 180 160 25 140 20 120 15 100 80 10 60 5 40 20 0 0 Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec On Target Earnings (OTE) Key Account Plans Created # Key Account Plans Completed 2013 Goal 100% 120 100 80% 80 60% % reps hitting OTE 60 40% 40 20% 20 0 0% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
  • 2. Dashboard Data Input Sales Operations Metrics Q1 Q2 Q3 Q4 Size of Department Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec # F/T Sales Reps 12 12 13 15 16 18 24 23 23 27 25 24 Productivity Metrics Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Average Dials/Day/Rep 59 56 63 67 73 68 84 83 79 84 92 75 Average Talk Time (minutes)/Day/Rep 123 145 124 111 153 134 95 103 104 109 124 126 Key Account Plans Created Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec # Key Account Plans Completed 13 25 36 46 49 56 78 79 80 84 89 98 2013 Goal 20 30 40 50 60 70 80 90 100 100 100 100 On Target Earnings (OTE) Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec % reps hitting OTE 46.0% 49.0% 57.0% 65.0% 68.0% 68.0% 68.0% 72.0% 75.0% 85.0% 95.0% 97.0%