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New Leads by Channel                                                                                                          Opportunities in Pipeline ($)
800
                                                                                                                                             $1,000,000
700                                                                                                                                                                                                                                          $895,694
                                                                                                                                              $900,000
                                                                                                                    Tradeshows                                                                                             $785,965
600                                                                                                                                           $800,000
                                                                                                                                                                                                                                                        $785,960
                                                                                                                    Channel Partners          $700,000
500
                                                                                                                                              $600,000                                                                           $604,860
                                                                                                                    Free Trial on Website                             $506,348       $495,064         $495,064
400
                                                                                                                                              $500,000

300                                                                                                                 Whitepaper                $400,000                                                                  $395,006
                                                                                                                                                                      $395,064
                                                                                                                    Downloads                 $300,000                                                       $384,950
200                                                                                                                                                              $234,950                  $294,054
                                                                                                                    Contact Center            $200,000
                                                                                                                    Appointments
100                                                                                                                                           $100,000
                                                                                                                    Webcast Registrations
                                                                                                                                                    $0
 0                                                                                                                                                         Jan      Feb     Mar    Apr     May      Jun      Jul     Aug      Sep      Oct      Nov      Dec
          Jan    Feb    Mar     Apr    May     Jun       Jul    Aug        Sept     Oct        Nov    Dec




                                        # Contacts in Database                                                                                                                       Cost Per Lead ($)

                                          2009 Actual                                         2009 Goal
25000
                                                                                                                                                 $600
                                                                                                                                    21425
                                                                                                                           20528
                                                                                                                  19631
20000                                                                                                 18734                                      $500
                                                                                              17837
                                                                             16940                                                                                                 $489    $485                      $483
                                                                 16043
                                                     13827                                                                                       $400                       $432
15000                  13203    13411    13619
            12995
                                                                                                                                                                   $375                                                       $384
                                                                                                                                                 $300                                                                                  $328      $345     $343
                                                                                                                                                          $318                                      $323
10000                                                                                                                                                                                                        $289
                                                                                                                                                 $200
 5000
                                                                                                                                                 $100

      0
                                                                                                                                                   $0
                Jan     Feb      Mar         Apr     May             Jun          Jul         Aug       Sep        Oct     Nov      Dec
                                                                                                                                                          Jan       Feb     Mar    Apr     May      Jun       Jul     Aug      Sep      Oct      Nov       Dec




                                     Landing Page Conversion Rate                                                                                                         Email Campaign Click Through Rates


                                                                                                                  3.2%
          4.0%                                                                                                                               Winback Program                                                                             7.3%
          3.5%                                                                                                                 3.3%
                                                                                                                                                                                                                    5.3%
                                                                                                                             3.4%
                                                                                                                                                   Newsletter
          3.0%
                                                                       2.7%                    2.4% 3.6%
          2.5%                  2.3%                                                                                                              Campaign 4                 2.0%
                         1.9%      2.5%                                            2.4%
          2.0%                                                                                                                                                                     2.5%
                             2.1%                                                                                                                 Campaign 3

          1.5%
                      1.7%                                                                                                                        Campaign 2                                 3.6%
          1.0%

          0.5%
                                                                                                                                                  Campaign 1                              3.1%

          0.0%                                                                                                                                              0.0%          1.0%     2.0%      3.0%          4.0%      5.0%       6.0%          7.0%       8.0%
                      Jan      Feb      Mar        Apr         May         Jun          Jul       Aug       Sep      Oct      Nov      Dec
Lead Generation Metrics Dashboard

Lead Generation Metrics                       Q1                               Q2                               Q3                               Q4

 New Leads by Channel              Jan        Feb        Mar        Apr       May         Jun        Jul        Aug       Sept        Oct       Nov         Dec

   Webcast Registrations            34        45         49         55         48         89         34         139        219        174        175        184

   Contact Center Appointments      56        58         54         39         54         67         48         43         34         78         48         45

   Whitepaper Downloads             31        34         37         40         43         46         49         52         55         58         61         64

   Free Trial on Website           234        245        256        267        278        289        300        311        322        333        344        355

   Channel Partners                 23        43         47         50         53         56         59         62         65         68         71         74

   Tradeshows                       24        142         0         28         58         21          0          4         35         21         17          8

 Opportunities in Pipeline ($)     Jan        Feb        Mar        Apr       May         Jun        Jul        Aug        Sep        Oct       Nov         Dec

   2009 Actual                   $234,950   $395,064   $506,348   $495,064   $294,054   $495,064   $384,950   $395,006   $604,860   $785,965   $895,694   $785,960

 Contacts in Database              Jan        Feb        Mar        Apr       May         Jun        Jul        Aug        Sep        Oct       Nov         Dec

   2009 Actual                    12995      13203      13411      13619      13827      16043      16940      17837      18734      19631      20528      21425

   2009 Goal                      13000      13500      14000      14500      15000      15500      16000      16500      17000      17500      18000      17500

 Cost Per Lead ($)                 Jan        Feb        Mar        Apr       May         Jun        Jul        Aug        Sep        Oct       Nov         Dec

   2009 Actual                     $318      $375       $432       $489       $485       $323       $289       $483       $384       $328       $345       $343

 Landing Page Conversion %         Jan        Feb        Mar        Apr       May         Jun        Jul        Aug        Sep        Oct       Nov         Dec

   2009 Actual                     1.7%      1.9%       2.1%       2.3%       2.5%       2.7%       2.4%       2.4%       3.2%       3.6%       3.4%       3.3%

 Email Marketing Campaigns       Click Through Rate
Campaign 1        3.1%

Campaign 2        3.6%

Campaign 3        2.5%

Campaign 4        2.0%

Newsletter        5.3%

Winback Program   7.3%

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Lead Generation Metrics Dashboard

  • 1. New Leads by Channel Opportunities in Pipeline ($) 800 $1,000,000 700 $895,694 $900,000 Tradeshows $785,965 600 $800,000 $785,960 Channel Partners $700,000 500 $600,000 $604,860 Free Trial on Website $506,348 $495,064 $495,064 400 $500,000 300 Whitepaper $400,000 $395,006 $395,064 Downloads $300,000 $384,950 200 $234,950 $294,054 Contact Center $200,000 Appointments 100 $100,000 Webcast Registrations $0 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec # Contacts in Database Cost Per Lead ($) 2009 Actual 2009 Goal 25000 $600 21425 20528 19631 20000 18734 $500 17837 16940 $489 $485 $483 16043 13827 $400 $432 15000 13203 13411 13619 12995 $375 $384 $300 $328 $345 $343 $318 $323 10000 $289 $200 5000 $100 0 $0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Landing Page Conversion Rate Email Campaign Click Through Rates 3.2% 4.0% Winback Program 7.3% 3.5% 3.3% 5.3% 3.4% Newsletter 3.0% 2.7% 2.4% 3.6% 2.5% 2.3% Campaign 4 2.0% 1.9% 2.5% 2.4% 2.0% 2.5% 2.1% Campaign 3 1.5% 1.7% Campaign 2 3.6% 1.0% 0.5% Campaign 1 3.1% 0.0% 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 7.0% 8.0% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
  • 2. Lead Generation Metrics Dashboard Lead Generation Metrics Q1 Q2 Q3 Q4 New Leads by Channel Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Webcast Registrations 34 45 49 55 48 89 34 139 219 174 175 184 Contact Center Appointments 56 58 54 39 54 67 48 43 34 78 48 45 Whitepaper Downloads 31 34 37 40 43 46 49 52 55 58 61 64 Free Trial on Website 234 245 256 267 278 289 300 311 322 333 344 355 Channel Partners 23 43 47 50 53 56 59 62 65 68 71 74 Tradeshows 24 142 0 28 58 21 0 4 35 21 17 8 Opportunities in Pipeline ($) Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2009 Actual $234,950 $395,064 $506,348 $495,064 $294,054 $495,064 $384,950 $395,006 $604,860 $785,965 $895,694 $785,960 Contacts in Database Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2009 Actual 12995 13203 13411 13619 13827 16043 16940 17837 18734 19631 20528 21425 2009 Goal 13000 13500 14000 14500 15000 15500 16000 16500 17000 17500 18000 17500 Cost Per Lead ($) Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2009 Actual $318 $375 $432 $489 $485 $323 $289 $483 $384 $328 $345 $343 Landing Page Conversion % Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2009 Actual 1.7% 1.9% 2.1% 2.3% 2.5% 2.7% 2.4% 2.4% 3.2% 3.6% 3.4% 3.3% Email Marketing Campaigns Click Through Rate
  • 3. Campaign 1 3.1% Campaign 2 3.6% Campaign 3 2.5% Campaign 4 2.0% Newsletter 5.3% Winback Program 7.3%