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What are you
selling ?
Question #1
You are selling a …
What do your
customers want
from you today ?
Question #2
Customers want a …
What are your
customer's key
challenges today ?
Question #3
www.flickr.com/photos/stephen_downes/3808714505
Customer Challenge #1
www.flickr.com/photos/12023825@N04/2898021822
Coping strategies
Your job is to …
www.flickr.com/photos/77485110@N00/2431582475
Guide them to the right solution
“Customers are completing
57% of a buying cycle before
ever coming into contact with
a sales rep.”
- A CEB study of more than 1,400 B2B customers
More reactive
More agile
Business Transformation
Operational Excellence
Value
Cost
Price
Executive
Management
Operations
OrganisationThinking Time Horizon Drivers of change
Business
Drivers
Operational
Needs
Growth at 3 Time Horizons
www.flickr.com/photos/winemegup/3641912321
Get it right
www.flickr.com/photos/roome/3390682853
Get it wrong
Marketing Leadership = Thought Leadership1
Social Engagement = Creating conversations2
Moving People out of ‘Status Quo’3
Sales Success = Being Recommended4
Accelerating Growth = Accelerating Change5
Marketing
Leadership =
Thought
Leadership
• Blog
• Social media
• Provoke
• Disrupt
• Challenge the status quo
• Create content
• Curate content
Question: How do you demonstrate Thought Leadership?
Question: How do you engage your tribe?
Answer: Create and share relevant content with your tribe
Create content
Curate content
www.flickr.com/photos/camdiluv/5788194542
Capture their imaginations
Marketing Leadership = Thought Leadership1
Social Engagement = Creating conversations2
Moving People out of ‘Status Quo’3
Sales Success = Being Recommended4
Accelerating Growth = Accelerating Change5
Engaging Conversation
Audience
2
Create a community of followers
Marketing Leadership = Thought Leadership1
Social Engagement = Creating conversations2
Moving People out of ‘Status Quo’3
Sales Success = Being Recommended4
Accelerating Growth = Accelerating Change5
Moving people
out of ‘Status
Quo’
Source: www.corportevisions.com
3 Questions that
you must be
able to answer
“Why Change?”
Quantify the Pain1
“Why Us?”
Justify the Business Benefit2
“Why Now?”
Justify the Financial Gain3
Marketing =
Sales of
tomorrow
Source: www.corportevisions.com
Marketing Leadership = Thought Leadership1
Social Engagement = Creating conversations2
Moving People out of ‘Status Quo’3
Sales Success = Being Recommended4
Accelerating Growth = Accelerating Change5
The Sales Cycle
Prospection Qualification Proposal CloseNegotiation
Time
P CRx SALES=
P = Number of prospects
CR = Conversion Ratio
P CRx SALES=
10 33% (Typically 25%-50%)
Example 1
S = 3
P CRx SALES=
10 40%
Example 2
S = 4
*Requires considerable effort. Not easily sustainable
*
P CRx SALES=
33%
Example 3
S = 6
*Requires less effort. Is sustainable
20 *
Typical Conversion Rates
1. Cold calling:
2. External Recommendation:
3. Internal Recommendation:
44%10 X Cold calling
(Between 1-5%) 4%
88%20 X Cold calling
Create a community of fans
Marketing Leadership = Thought Leadership1
Social Engagement = Creating conversations2
Moving People out of ‘Status Quo’3
Sales Success = Being Recommended4
Accelerating Growth = Accelerating Change5
You can’t teach an old dog new tricks
Your mindset is
your ultimate
competitive
advantage
Organisational
alignment is
key to your
sustainable
performance
Sustainable
Success =
Managing
Accelerators
and Barriers to
Growth
(Prospecting)
www.flickr.com/photos/good_day/38181398
“Eighty percent
of success is
showing up.”
- Woody Allen
www.flickr.com/photos/winemegup/3641912321
Get it right
David R Ednie
President & CEO
SalesChannel Europe
Ph: +33 676 60 09 25 (FRA)
Email: david@saleschannel-europe.com
Website: www.saleschannel-europe.com
www.flickr.com/photos/horacio/3781750

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5 Keys to Creating Customers