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© Poltergeist by myBlix Software GmbH | Germany
Best Practice
Scaling Lean
am Beispiel Poltergeist

ein Pitchdeck der myBlix Software GmbH | Deutschland| November 2016
Kontakt:
Florian Hofmann
CEO
Mobile: +49 179 78 45 450
E-Mail: flo@poltergeist.chat
© Poltergeist by myBlix Software GmbH | Germany
9/10startups fail
products
© Poltergeist by myBlix Software GmbH | Germany
66%drastically change
their original plans
© Poltergeist by myBlix Software GmbH | Germany
the key to winning:
find your product/market fit
before you run out of money.
THAT. IS. ALL.
via TARA HUNT
© Poltergeist by myBlix Software GmbH | Germany
📚
🏃
🔍
Speed
FocusLearning
chasing
your tail
premature
optimization
run out of
resources
the optimal
learning loop
© Poltergeist by myBlix Software GmbH | Germany
„If you have to ask wether you have 

product/market fit, the answer is simple: 

you don’t.“
— Eric Ries, The Lean Startup
© Poltergeist by myBlix Software GmbH | Germany
but struggling with…acting like…
you
💸
🕰
what happen here?
💸
🕰
© Poltergeist by myBlix Software GmbH | Germany
innovators early adopters early majority late majority laggards
🤓 😎 😯 🙂 😪
1.

you are
here
2.

you should be trying
to enter here…
3.

but you are overly
concerned about
being here…
4.

so, instead 

you get nowhere.
crossing 

the chasm
C
H
A
S
M
© Poltergeist by myBlix Software GmbH | Germany
„A startup can focus on only one metric. 

So you have to decide what that is and 

ignore the rest.“
— Noah Kagan
© Poltergeist by myBlix Software GmbH | Germany
Key 

Partners
Key 

Activities
Value
Proposition
Customer
Relationship
Customer
Segments
Channels
Key

Ressources
Cost

Structure
Revenue

Stream
💍 👷 🎁 ❤ 🚶
🚧 🚛
📃 💰
❌ ❌
❌
❌
© Poltergeist by myBlix Software GmbH | Germany
Problem Solution
Value
Proposition
Unfair

Advantage
Customer
Segments
Channels
Key

Metrics
Cost

Structure
Revenue

Stream
🤔 💡 🎁 😜 🚶
🚧 🚛
📃 💰
Existing

Alternatives
Early

Adopters 😎👾
M
A
RKET
PRO
DU
CT
© Poltergeist by myBlix Software GmbH | Germany
Problem Solution
Value
Proposition
Unfair

Advantage
Customer
Segments
Channels
Key

Metrics
Cost

Structure
Revenue

Stream
🤔 💡 🎁 😜 🚶
🚧 🚛
📃 💰
Existing

Alternatives
Early

Adopters 😎👾
1 2 3
4
Product Risk
1
2
3
4
Customer Risk
1
2
3
4
Market Risk
© Poltergeist by myBlix Software GmbH | Germany
Problem Solution
Value
Proposition
Unfair

Advantage
Customer
Segments
Channels
Key

Metrics
Cost

Structure
Revenue

Stream
🤔 💡 🎁 😜 🚶
🚧 🚛
📃 💰
Existing

Alternatives
Early

Adopters👾 😎
Your early adopters define the business model.
© Poltergeist by myBlix Software GmbH | Germany
„A startup can focus on only one metric. 

So you have to decide what that is and 

ignore the rest.“
— Noah Kagan
💸
🕰
Customer Discovery
problem/solution fit
Customer Validation
product/market fit
Customer Creation
growth
© Poltergeist by myBlix Software GmbH | Germany
Problem Solution
Value
Proposition
Unfair

Advantage
Customer
Segments
Channels
Key

Metrics
Cost

Structure
Revenue

Stream
🤔 💡 🎁 😜 🚶
🚧 🚛
📃 💰
Existing

Alternatives
Early

Adopters 😎👾
Value Proposition
🎁
emoji-messenger
Sicher- Bildverschlüsselung mehr
Kombinationen als text möglich
Fun- endlich eigene Sprache nur mit
Emojis
Geheimsprache mit Freunden entwickeln
High-Level

Concept 📈
snapchat für Textnachrichten (Timebomb)
WhatsApp für emojis (Fun)
Theresa mit visueller Verschlüsselung
USP´s:
📲 Emoji - Messenger
📝 Emoji - Geheimsprache
💣 Timebomb
👫 Elternfreie Zone
😂 Emoji - Spaßfaktor
🔐 Sicherheit
📊 Datensparsamkeit
© Poltergeist by myBlix Software GmbH | Germany
Referral
Revenue
Retention
Activation
AcquisitionHow do user find us?
Do users have a great 1st experience?
Do users come back?
How do you make money?
Do users tell others?
Value Metrics
Referral
Revenue
Retention
Activation
AcquisitionHow do user find us?
Do users have a great 1st experience?
Do users come back?
How do you make money?
Do users tell others?
Growth Metrics
PAID
STICKY
VIRAL
© Poltergeist by myBlix Software GmbH | Germany
A.1.GER.Android
A.2.GER.Android
A.3.GER.Android
A.1.ENG.Android
A.2.ENG.Android
A.3.ENG.Android
A.1.GER.iOS
A.2.GER.iOS
A.3.GER.iOS
A.1.ENG.iOS
A.2.ENG.iOS
A.3.ENG.iOS
B.1.GER.Android
B.2.GER.Android
B.3.GER.Android
B.1.ENG.Android
B.2.ENG.Android
B.3.ENG.Android
B.1.GER.iOS
B.2.GER.iOS
B.3.GER.iOS
B.1.ENG.iOS
B.2.ENG.iOS
B.3.ENG.iOS
C.1.GER.Android
C.2.GER.Android
C.3.GER.Android
C.1.ENG.Android
C.2.ENG.Android
C.3.ENG.Android
C.1.GER.iOS
C.2.GER.iOS
C.3.GER.iOS
C.1.ENG.iOS
C.2.ENG.iOS
C.3.ENG.iOS
D.1.GER.Android
D.2.GER.Android
D.3.GER.Android
D.1.ENG.Android
D.2.ENG.Android
D.3.ENG.Android
D.1.GER.iOS
D.2.GER.iOS
D.3.GER.iOS
D.1.ENG.iOS
D.2.ENG.iOS
D.3.ENG.iOS
A.1.GER
A.2.GER
A.3.GER
A.1.ENG
A.2.ENG
A.3.ENG
B.1.GER
B.2.GER
B.3.GER
B.1.ENG
B.2.ENG
B.3.ENG
C.1.GER
C.2.GER
C.3.GER
C.1.ENG
C.2.ENG
C.3.ENG
D.1.GER
D.2.GER
D.3.GER
D.1.ENG
D.2.ENG
D.3.ENG
A.1.
A.2.
A.3.
B.1.
B.2.
B.3.
C.1.
C.2.
C.3.
D.1.
D.2.
D.3.
A
B
C
D
THEME
HEADLINE 

& GRAPHICS
LANGUAGE OPERATINGSYSTEM
4 12 2 2
THEMES 4 4
HEADLINES & GRAPHICS 12 48
LANGUAGE 2 96
OPERATINGSYSTEMS 2 192
COUNTRIES 10 1.920
BUDGET 20 € 38.400 €
📊calculation
© Poltergeist by myBlix Software GmbH | Germany
👎 worst performer
Kostenloser Geheimsprachen-
Messenger für Dein Handy!
Jetzt im App-Store runterladen.
Lästern ohne schlechtes Gewissen?
Lade dir den Emoji Geheimsprachen-
Messenger aufs Handy.
© Poltergeist by myBlix Software GmbH | Germany
👍 best performer
© Poltergeist by myBlix Software GmbH | Germany
Problem Solution
Value
Proposition
Unfair

Advantage
Customer
Segments
Channels
Key

Metrics
Cost

Structure
Revenue

Stream
🤔 💡 🎁 😜 🚶
🚧 🚛
📃 💰
Existing

Alternatives
Early

Adopters 😎👾
Value Proposition
🎁
emoji-messenger
Sicher- Bildverschlüsselung mehr
Kombinationen als text möglich
Fun- endlich eigene Sprache nur mit
Emojis
Geheimsprache mit Freunden entwickeln
High-Level

Concept 📈
snapchat für Textnachrichten (Timebomb)
WhatsApp für emojis (Fun)
Theresa mit visueller Verschlüsselung
USP´s:
📲 Emoji - Messenger
📝 Emoji - Geheimsprache
💣 Timebomb
👫 Elternfreie Zone
😂 Emoji - Spaßfaktor
🔐 Sicherheit
📊 Datensparsamkeit
privacy
speedchat
Breakthrough insights are
usually hidden within
failed experiments.
Identify your engine 

of growth.
© Poltergeist by myBlix Software GmbH | Germany
0
20000
40000
60000
80000
06/15 07/15 08/15 09/15 10/15 11/15 12/15
🙃 User-

Acquisition
Conversion rate: > 90% | + 20% Plan
User Total: 154.030 | + 50% Plan
Cost per User: 0,30€ | — 1,70€ Plan
© Poltergeist by myBlix Software GmbH | Germany
🎉 Achievements
Rank 1in 6 countries Rank 4 in 6 Austria E
© Poltergeist by myBlix Software GmbH | Germany
1 %
1 %
2 %
5 %
8 %
12 %
18 % 21 %
33 %
F
G
H
E
I
J
K
L
M
N
🙃 User-Acquisition
More than 50% of our users are from
german speaking countries.
The fastest growing communities are the
english speaking asian countries.
USA and UK are the most expensive
counties with a total cost per user of 1€.
© Poltergeist by myBlix Software GmbH | Germany
550.000
public messages send
20 million
private messages send
84 million
message impressions
Over 660 million emojis send until today
© Poltergeist by myBlix Software GmbH | Germany
265.000
users
0
75.000
150.000
225.000
300.000
10/15 11/15 12/15 01/16 02/16 03/16 04/16 05/16 06/16 07/16 08/16 09/16
A pivot not grounded in learning is a
disguised „see what sticks“ strategy.
280.000
© Poltergeist by myBlix Software GmbH | Germany
But this is a whole ‘other story…

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Scaling lean - Poltergeist Market Fit

  • 1. © Poltergeist by myBlix Software GmbH | Germany Best Practice Scaling Lean am Beispiel Poltergeist
 ein Pitchdeck der myBlix Software GmbH | Deutschland| November 2016 Kontakt: Florian Hofmann CEO Mobile: +49 179 78 45 450 E-Mail: flo@poltergeist.chat
  • 2. © Poltergeist by myBlix Software GmbH | Germany 9/10startups fail products
  • 3. © Poltergeist by myBlix Software GmbH | Germany 66%drastically change their original plans
  • 4. © Poltergeist by myBlix Software GmbH | Germany the key to winning: find your product/market fit before you run out of money. THAT. IS. ALL. via TARA HUNT
  • 5. © Poltergeist by myBlix Software GmbH | Germany 📚 🏃 🔍 Speed FocusLearning chasing your tail premature optimization run out of resources the optimal learning loop
  • 6. © Poltergeist by myBlix Software GmbH | Germany „If you have to ask wether you have 
 product/market fit, the answer is simple: 
 you don’t.“ — Eric Ries, The Lean Startup
  • 7. © Poltergeist by myBlix Software GmbH | Germany but struggling with…acting like… you 💸 🕰 what happen here? 💸 🕰
  • 8. © Poltergeist by myBlix Software GmbH | Germany innovators early adopters early majority late majority laggards 🤓 😎 😯 🙂 😪 1.
 you are here 2.
 you should be trying to enter here… 3.
 but you are overly concerned about being here… 4.
 so, instead 
 you get nowhere. crossing 
 the chasm C H A S M
  • 9. © Poltergeist by myBlix Software GmbH | Germany „A startup can focus on only one metric. 
 So you have to decide what that is and 
 ignore the rest.“ — Noah Kagan
  • 10. © Poltergeist by myBlix Software GmbH | Germany Key 
 Partners Key 
 Activities Value Proposition Customer Relationship Customer Segments Channels Key
 Ressources Cost
 Structure Revenue
 Stream 💍 👷 🎁 ❤ 🚶 🚧 🚛 📃 💰 ❌ ❌ ❌ ❌
  • 11. © Poltergeist by myBlix Software GmbH | Germany Problem Solution Value Proposition Unfair
 Advantage Customer Segments Channels Key
 Metrics Cost
 Structure Revenue
 Stream 🤔 💡 🎁 😜 🚶 🚧 🚛 📃 💰 Existing
 Alternatives Early
 Adopters 😎👾 M A RKET PRO DU CT
  • 12. © Poltergeist by myBlix Software GmbH | Germany Problem Solution Value Proposition Unfair
 Advantage Customer Segments Channels Key
 Metrics Cost
 Structure Revenue
 Stream 🤔 💡 🎁 😜 🚶 🚧 🚛 📃 💰 Existing
 Alternatives Early
 Adopters 😎👾 1 2 3 4 Product Risk 1 2 3 4 Customer Risk 1 2 3 4 Market Risk
  • 13. © Poltergeist by myBlix Software GmbH | Germany Problem Solution Value Proposition Unfair
 Advantage Customer Segments Channels Key
 Metrics Cost
 Structure Revenue
 Stream 🤔 💡 🎁 😜 🚶 🚧 🚛 📃 💰 Existing
 Alternatives Early
 Adopters👾 😎 Your early adopters define the business model.
  • 14. © Poltergeist by myBlix Software GmbH | Germany „A startup can focus on only one metric. 
 So you have to decide what that is and 
 ignore the rest.“ — Noah Kagan 💸 🕰 Customer Discovery problem/solution fit Customer Validation product/market fit Customer Creation growth
  • 15. © Poltergeist by myBlix Software GmbH | Germany Problem Solution Value Proposition Unfair
 Advantage Customer Segments Channels Key
 Metrics Cost
 Structure Revenue
 Stream 🤔 💡 🎁 😜 🚶 🚧 🚛 📃 💰 Existing
 Alternatives Early
 Adopters 😎👾 Value Proposition 🎁 emoji-messenger Sicher- Bildverschlüsselung mehr Kombinationen als text möglich Fun- endlich eigene Sprache nur mit Emojis Geheimsprache mit Freunden entwickeln High-Level
 Concept 📈 snapchat für Textnachrichten (Timebomb) WhatsApp für emojis (Fun) Theresa mit visueller Verschlüsselung USP´s: 📲 Emoji - Messenger 📝 Emoji - Geheimsprache 💣 Timebomb 👫 Elternfreie Zone 😂 Emoji - Spaßfaktor 🔐 Sicherheit 📊 Datensparsamkeit
  • 16. © Poltergeist by myBlix Software GmbH | Germany Referral Revenue Retention Activation AcquisitionHow do user find us? Do users have a great 1st experience? Do users come back? How do you make money? Do users tell others? Value Metrics Referral Revenue Retention Activation AcquisitionHow do user find us? Do users have a great 1st experience? Do users come back? How do you make money? Do users tell others? Growth Metrics PAID STICKY VIRAL
  • 17. © Poltergeist by myBlix Software GmbH | Germany A.1.GER.Android A.2.GER.Android A.3.GER.Android A.1.ENG.Android A.2.ENG.Android A.3.ENG.Android A.1.GER.iOS A.2.GER.iOS A.3.GER.iOS A.1.ENG.iOS A.2.ENG.iOS A.3.ENG.iOS B.1.GER.Android B.2.GER.Android B.3.GER.Android B.1.ENG.Android B.2.ENG.Android B.3.ENG.Android B.1.GER.iOS B.2.GER.iOS B.3.GER.iOS B.1.ENG.iOS B.2.ENG.iOS B.3.ENG.iOS C.1.GER.Android C.2.GER.Android C.3.GER.Android C.1.ENG.Android C.2.ENG.Android C.3.ENG.Android C.1.GER.iOS C.2.GER.iOS C.3.GER.iOS C.1.ENG.iOS C.2.ENG.iOS C.3.ENG.iOS D.1.GER.Android D.2.GER.Android D.3.GER.Android D.1.ENG.Android D.2.ENG.Android D.3.ENG.Android D.1.GER.iOS D.2.GER.iOS D.3.GER.iOS D.1.ENG.iOS D.2.ENG.iOS D.3.ENG.iOS A.1.GER A.2.GER A.3.GER A.1.ENG A.2.ENG A.3.ENG B.1.GER B.2.GER B.3.GER B.1.ENG B.2.ENG B.3.ENG C.1.GER C.2.GER C.3.GER C.1.ENG C.2.ENG C.3.ENG D.1.GER D.2.GER D.3.GER D.1.ENG D.2.ENG D.3.ENG A.1. A.2. A.3. B.1. B.2. B.3. C.1. C.2. C.3. D.1. D.2. D.3. A B C D THEME HEADLINE 
 & GRAPHICS LANGUAGE OPERATINGSYSTEM 4 12 2 2 THEMES 4 4 HEADLINES & GRAPHICS 12 48 LANGUAGE 2 96 OPERATINGSYSTEMS 2 192 COUNTRIES 10 1.920 BUDGET 20 € 38.400 € 📊calculation
  • 18. © Poltergeist by myBlix Software GmbH | Germany 👎 worst performer Kostenloser Geheimsprachen- Messenger für Dein Handy! Jetzt im App-Store runterladen. Lästern ohne schlechtes Gewissen? Lade dir den Emoji Geheimsprachen- Messenger aufs Handy.
  • 19. © Poltergeist by myBlix Software GmbH | Germany 👍 best performer
  • 20. © Poltergeist by myBlix Software GmbH | Germany Problem Solution Value Proposition Unfair
 Advantage Customer Segments Channels Key
 Metrics Cost
 Structure Revenue
 Stream 🤔 💡 🎁 😜 🚶 🚧 🚛 📃 💰 Existing
 Alternatives Early
 Adopters 😎👾 Value Proposition 🎁 emoji-messenger Sicher- Bildverschlüsselung mehr Kombinationen als text möglich Fun- endlich eigene Sprache nur mit Emojis Geheimsprache mit Freunden entwickeln High-Level
 Concept 📈 snapchat für Textnachrichten (Timebomb) WhatsApp für emojis (Fun) Theresa mit visueller Verschlüsselung USP´s: 📲 Emoji - Messenger 📝 Emoji - Geheimsprache 💣 Timebomb 👫 Elternfreie Zone 😂 Emoji - Spaßfaktor 🔐 Sicherheit 📊 Datensparsamkeit privacy speedchat Breakthrough insights are usually hidden within failed experiments. Identify your engine 
 of growth.
  • 21. © Poltergeist by myBlix Software GmbH | Germany 0 20000 40000 60000 80000 06/15 07/15 08/15 09/15 10/15 11/15 12/15 🙃 User-
 Acquisition Conversion rate: > 90% | + 20% Plan User Total: 154.030 | + 50% Plan Cost per User: 0,30€ | — 1,70€ Plan
  • 22. © Poltergeist by myBlix Software GmbH | Germany 🎉 Achievements Rank 1in 6 countries Rank 4 in 6 Austria E
  • 23. © Poltergeist by myBlix Software GmbH | Germany 1 % 1 % 2 % 5 % 8 % 12 % 18 % 21 % 33 % F G H E I J K L M N 🙃 User-Acquisition More than 50% of our users are from german speaking countries. The fastest growing communities are the english speaking asian countries. USA and UK are the most expensive counties with a total cost per user of 1€.
  • 24. © Poltergeist by myBlix Software GmbH | Germany 550.000 public messages send 20 million private messages send 84 million message impressions Over 660 million emojis send until today
  • 25. © Poltergeist by myBlix Software GmbH | Germany 265.000
users 0 75.000 150.000 225.000 300.000 10/15 11/15 12/15 01/16 02/16 03/16 04/16 05/16 06/16 07/16 08/16 09/16 A pivot not grounded in learning is a disguised „see what sticks“ strategy. 280.000
  • 26. © Poltergeist by myBlix Software GmbH | Germany But this is a whole ‘other story…