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Global
Leadership
Forecast
2011
www.ddiworld.com/GLF2011
About the
Global
Leadership
Forecast
1,897 HR Professionals
12,423 Leaders
2,679 Organizations
74 Countries
HR = indicate responses from HR Professionals.
All other results are from leaders.
Leadership
Development
Effectiveness 34%
2011 29%
2009
33%
2006
HR
Leadership
Quality
37%
2009
38%
2011
25%
HR
18%Future Bench
Strength
HR
Leadership Quality Impacts…
Confidence
of Future Business Success
4%
66%
Low Leadership Quality
High Leadership Quality
Retention 24%
70%
Low Leadership Quality
High Leadership Quality
Engagement
9%
50%
Low Leadership Quality
High Leadership Quality
The bottom line
52%
13%
Financial performance 2.8x
Customer satisfaction 4.6x
Productivity 4.7x
Quality of services 4.4x
Low Leadership Quality
High Leadership Quality
Passion
7%
53%
Low Leadership Quality
High Leadership Quality
Performance:
Top vs. Average
50%
better
Cost of Leadership Performance
AVERAGE HIGHLOW
1 Leader
X 10 Direct Reports
X $170,000
Revenue Per EE
$1.7 million
If the difference between
an average leader and top-
performing leader is 50%
$2.6 million
Time for a
(R)evolution!
Enhanced
Business
Impact
Quality
of
Leadership
Enhanced
People
Outcomes
Talent
Systems &
Practices
Leadership
Development
Management
Culture
Development
Matters
Leadership
Development
Talent
Systems &
Practices
Management
Culture
Effective
Development =
Quality Leadership 13%
62%
Low Development Effectiveness
High Development Effectiveness
Leadership Development:
What works today, may
not work tomorrow
Top Five
Past
Critical Skills
1. Driving & managing change
2. Executing organizational strategy
3. Coaching & developing others
4. Making difficult decisions
5. Improving employee engagement
Top Five
Future
Critical Skills
1. Driving & managing change
2. Identifying/developing future talent
3. Fostering creativity & innovation
4. Coaching & developing others
5. Executing organizational strategy
Leadership Skill Effectiveness:
50 / 50
Value Proposition
(R)Evolution Point 1
A Leader’s Role in Innovation
Lack of Understanding
Stakeholders
Aversion to Risk
Failure to Execute
Innovation Challenges Culture of Innovation
Think Differently
Question
Assumptions
Get Things Done
Experiment
Team Members
Lackluster Ideas
The Leader’s Role in Innovation
Inspire Curiosity
Drive Discipline
Leader
Challenge Current
Perspectives
Create Freedom
Leadership
Development
Methods
• Formal classroom training
• Special projects
• Coaching from your manager
• Moving positions
• Coaching from internal coaches
• Web-based, self-study learning
• Coaching from external coaches
• Virtual classroom
Formal classroom training
Special projects or assignments
Coaching from your manager
Movingpositions
Coaching from internal coaches
Web-based learning
Coaching from external coaches
Virtual classroom
Which method is most effective?
Organizations that
have effective
programs use
more methods.
32%
HR
(R)Evolution Point 2
Learning: From Event to Journey
10~20~70FORMAL COACHING ON-THE-JOB
= Assessments, Targeted Personal
Dev elopment Focus
Orientation
Kick Off
Coaching
FormalLearning
April-June July-September October-December January-March
Action
Learning
Ongoing Feedback and Support
Core Curriculum 3
Building High-Performing
Teams
Driving Innovation
Supporting Leadership
Development
2 days
Action
Learning
Action
Learning
Coaching Coaching
•Assessment: 360
and personality
Inventories
•Prework
•Action Learning
Kickoff
Development
Planning
Meetings
(DDI Coach, Boss,
Mentor)
Repeat 360
to Assess
Behavior
Change
Development
Planning
Meetings
(DDI Coach, Boss,
Mentor)
= Core Curriculum
= Action Learning
& Ongoing Dev elopment
Job Growth
Experiences
InformalLearning,Feedback,and
On-the-jobExperience
= Learning 2.0 components
Manager/Sr.
Leader Kick-
Off Webinar
Leader Blog:What
leadership means to
participant, how they
will use new skills
Wikis: Tying leadership
skills to business
outcomes – how do they
link together?
Discussion Board:
Participants seek
feedback from BU
leaders on ideas,
best practices
A Sample Learning Journey
Core Curriculum 1
Challenges of
Transitions
Mastering EQ
Influencing
Courage
3 days
Core Curriculum 2
Cultivating Networks &
Partnerships
Making Change Happen
Learning through
Transitions
3 days
Talent Management
Matters
Leadership
Development
Management
Culture
Talent
Systems &
Practices
Firing on all
cylinders
Leadership
Succession 77%
Performance
Management 77%
Leadership
Selection 79%
22%
42%
31%
30%
33%
31%
Programs & learning
for mid-level leaders 76%
Programs & learning
for senior leaders 74%
Programs & learning
for frontline leaders 68%
Future Importance
Current Effectiveness
HR
1/3Use Validated Tools
Selection
HR
Hiring
Failures:
1 in 3 72%
63%
28%
37%
External
Internal
Success Failure
HR
81%
Tied to corporate goals
69%
Balanced between
“whats” and “hows”
56%
Discussions provide
clear direction for
development
Performance
Management
Succession 18%Rate Bench Strength Strong
HR
The Leadership Pipeline
64%of leaders made a leadership transition in the past 5 years
26%of organizations have effective programs
to ensure smooth leadership transitions
BUT ONLY
(R)evolution Point 3
Get it Right: Identifying Potential
There’s a
Difference
Performance
Potential
Readiness
How one is performing
now in current role
One’s likelihood of
leadership growth
One’s fit with a specific
role, job or job family
Leadership
Potential
50%
39%44%
37%
Identification of
High Potentials
Growth of High
Potentials
2009
2011
HR
Best
Practices
88%
87%
60%
48%
46%
43%
Organizations with effective talent management systems
Organizations with ineffective talent management systems
19%
19%
13%
8%
3%
3%
HR
Talent
Systems &
Practices
Culture Matters
Leadership
Development
Management
Culture
“Right now, your company has 21st
century Internet-enabled business
processes, mid-20th-century management
processes, all built atop 19th-century
management principles.”
Culture Impacts
Passion 29%
57%
81%
Low effectiveness of management culture
Medium effectiveness of management culture
High effectiveness of management culture
17%
31%
51%
Culture Impacts
The bottom line
Low
effectiveness
of management
culture
Medium
effectiveness
of management
culture
High
effectiveness
of management
culture
Management
Culture Killers
61%
54%
Decisions are held closely by those in power
Organizations are siloed, rigid, hierarchical
44%
43%
41%
38%
37%
32%
Bureaucracy of management processes
Innovation opportunities for select few
Goals only focus on bottom-line growth
Power to those who value status quo
Influence based on position power
Values that are not meaningful
(R)evolution Point 4
Innovating the Way We Manage
Management
Culture
Revolutionized
• Management processes are a
competitive advantage
• Values are shared and meaningful
• Merit-based influence
• Innovation opportunities for all
• Strategic decisions open for discussion
• Flexible, nimble structure
• Power held by those who value innovation
• Goals of growth, sustainability, and
social significance
Enhanced
Business
Impact
Quality
of
Leadership
Enhanced
People
Outcomes
Talent
Systems &
Practices
Leadership
Development
Management
Culture
68th Percentile
 Leadership Development
 Talent Management
 Management Culture
35th Percentile
 Leadership Development
 Talent Management
 Management Culture
24th Percentile
 Leadership Development
 Talent Management
 Management Culture
The Bottom Line
What do leaders need to weather these volatile
and ambiguous times and to accelerate their
growth and development?
Learn the answer to that question—and others—with the
largest benchmarking study.
www.ddiworld.com/GLFsurvey

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