5. Failure IS an Option www.youtube.com/watch?v=-Vo4M4u5Boc 5
6. Only YOU can find what works for you & your organization 6
7. HELP is out there – tons of it BethKanter.org 7
8. Engage in Real Time Conversation 8 http://www.youtube.com/watch?v=RjD3l8edBD0 Lessons: Numbers aren’t everything Candor & Real-time matter Find your voice
9. We can all do this! Take one step… In the next 5-7 days: For your PROGRAMS / ORGANIZATIONS: Listen to your clients & communities – ask them how they use new media tools For YOU: Try one new media tool to “listen” & use social media tools to connect. For all of us – as a NETWORK: Find and listen to your peers on-line 9
12. But before we start…Be Strategic Communications Goals should rule What is your near-term goal? Long-term? What is your strategy? How do these tools fit? Are you the right messenger? Are you listening? Photo source: http://www.socialmediaexaminer.com/21-creative-ways-to-increase-your-facebook-fanbase/ 12
13. Thinking about your audiences Think about your audience? Courtesy of HollyMinch.com 13
14. What new & social media tools are we using? Website Email Listserv Blog Twitter Facebook / Groups Facebook Like Page LinkedIn account Micro-site Flickr YouTube Podcast Other Beth Kanter’s Continuum Crawl, Walk, Run, Fly! 14
15. So far, so good? Now, let’s talk about what this means. 15
16. New & Social Media Transformations Thinking Differently 16 THINKING ABOUT NEW MEDIA Common barriers we face? Why using these tools matter? Why you should lead the effort?
17. New & Social Media Transformations What I’ve Seen 17 PREPARE FOR HEALTH Social Media Fellows Alameda County Public Health Changing Organizations CESA 2010 Using New Media to Evolve a “Field” Changing Networks
27. Share insights, make requests, announce achievements, send event invitations, solicit help, and give or receive advice – immediately
28. Status updates can appear on the LinkedIn homepages of your direct connections, where they can comment or respond.
29. Updates are visible to your connections, your entire network, or all LinkedIn members (depending on your account settings).
30. Receive expert advice or suggestions from members of your network Note: You can link other applications to your LinkedIn profile – SlideShare, WordPress, Twitter, Polls, etc.
31.
32. Concept: with 6 Degrees of Separation everyone is at most six steps away from any other person on Earth - the “small world phenomenon”
33. The more robust your personal network, the fewer degrees between you and the people you want to know
34. Online, visible networks have benefits beyond offline networks – portability, speed, trust, durability, sustainability Note: With social media, you can be better known, networked and noticed – without leaving your desk!
35. The Possibilities What would it mean for your program to be connected to the leaders of your field? What would it mean for our effectiveness, for businesses, the nonprofit sector, and public sector partners to be connected on LinkedIn and other social media platforms? What would it mean for the entire non-profit sector in our state to the most connected in the country?
47. Read the conversation – who is saying what? Follow some interesting folks.Adapted from http://www.readwriteweb.com/archives/5_simple_twitter_listening_tips_every_marketer.php 27
49. What have you learned by listening? What conversations are out there? Who is having them? Is there a voice missing from the discussion? Is there information missing? What value can you add? 29
50.
51. How would it be different than how you communicate now?30
53. What could you say on H1N1? Take one step today to protect your parents – help them get the #H1N1 vaccine (link) Most seniors in our county still haven’t been vaccinated for #H1N1. Help them get connected today (link) Prepare for summer. Sunscreen and #H1N1 vaccines for the vulnerable people in your life (kids, seniors). If you love someone, help them get vaccinated with the #H1N1 vaccine. Lots available in Alameda County. Five seconds can mean a year of #H1N1 coverage. Help someone you love get the vaccine today. A moment of reflection: What are my org’s new & social media barriers? Who are my skeptics? Who is already using these tools? 32
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55. Record It! Flip Video Cameras $100 changes everything! Easy to use Easy to upload Easy to share Easy to evangelize 34
56. Using Video – Making a Point www.youtube.com/watch?v=ZHRC30ZWGHA Use the minds of others 35
71. Best Practices to Build a Following Ask their opinion Test their knowledge Promotions Say thank you Recruit Fans – w/ prizes Adapted from Beth Kantor’s Social Media Lab – Facebook & Mashable 48
72. Add Free “Apps” That was easy http://www.involver.com/pages/gallery.html 49
95. Twitter leads to diagnosis and treatment:The Story of Erin Turner My E-Patient Twitter Success Story When I arrived at the Mayo Clinic in Rochester, Minnesota a few weeks ago, I was asked: "Who referred you to us?" My answer was…"Twitter." 72 UCB CHL
96. New Media Success 73 UCB CHL http://www.youtube.com/watch?v=1tWmfRSGoMc
97. Twitter leads to diagnosis and treatment The Story of Erin Turner Mother reads story USA Today re: wrist pain Tells daughter about news story Daughter participates in #wristpain tweet chathosted by Mayo Clinic Talks with same doctor from news story and reviews Mayo site for information Makes appointment with doc Diagnosis made, surgery within 24 hrs Blog post about experience, which further spreads information… Dr. Richard Berger 74 UCB CHL
98. RESULTS: Hospital Helps Someone, gets GREAT PR, demonstrates leadership & experience…and generates even more referrals and business 75 UCB CHL