The Secrets of E-Commerce Success

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David Jarvis

Presentation given to Tourism Ireland's e-symposium in Dublin in October 2007

Business Technologie

The Secrets of E-Commerce Success David Jarvis - First Choice Holidays

The numbers don’t lie +14% +25% +16% +135% +108% +452% +452%

Your secret’s safe with me… ,[object Object],[object Object],[object Object],[object Object]

First to market? 2001 (Dec) 1998 1999 2001 (Dec)

Wizziest technology?          User Reviews Mashups Blogs

Stealing customers? + = CONTROLLED DISTRIBUTION S07 S06 S05 S04

The human touch ,[object Object],[object Object],[object Object],[object Object]

“ It's not about money. It's about the people you have, how you're led, and how much you get it.” Steve Jobs, 1998 Bow down to Steve…

Thank you. Images sourced from Flickr.com, sadly uncredited! David Jarvis [email_address]

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The Secrets of E-Commerce Success

1. The Secrets of E-Commerce Success David Jarvis - First Choice Holidays

2. A brief intro

3. The numbers don’t lie +14% +25% +16% +135% +108% +452% +452%

6. First to market? 2001 (Dec) 1998 1999 2001 (Dec)

7. First to market?

9. Wizziest technology?

10. Wizziest technology?          User Reviews Mashups Blogs

11.

12. Biggest budgets?

13.

14. Stealing customers? + = CONTROLLED DISTRIBUTION S07 S06 S05 S04

15.

16. The human touch

17.

18. User centred design

19. User centred design

20. User centred design

21. Great teams create amazing success

22. Does it do what it says on the tin?

23. Get tooled up

24.

25. “ It's not about money. It's about the people you have, how you're led, and how much you get it.” Steve Jobs, 1998 Bow down to Steve…

26. Thank you. Images sourced from Flickr.com, sadly uncredited! David Jarvis [email_address]