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The Benefits of Cross-
Institutional Collaboration
Maria Rogers, DBS and Keith Brittle, NCI
DBS Annual Library Seminar
13 June 2014
Collaboration
Coordination
Cooperation
What is
Collaboration?
(Gadja, 2004 cited in Kaufman, 2012; Shepard, 2004)
A collaborative relationship…
 shared commitment
 clearly articulated goals, roles & responsibilities
 workload balance
 leadership – fair & equitably distributed
 accountability
 shared “resources and rewards”
 open communication
(Shepard, 2004)
Selection & Benefits of Collaborations
Networking is the first step
 building relationships
 identifying common goals / specific areas of expertise
Meaningful collaborations take “time and energy, and money to establish
and sustain…” (Kaufman, 2012, p. 57).
Why bother?
“Benefits are not only economic; they are also related to the
information, education, cultural and social needs of the clientele.”
(Shepard, 2004) – University ofWaterloo, Canada
“To make big improvements in productivity and customer service,
people in an organization must collaborate across corporate hierarchies,
functions, companies, and geographies” (Power, 2011).
Collaboration in
Higher Education
“Academic development has a
history of meaningful, intentional
collaboration and partnerships that
reflect the values of the academic
community.”
(O‟Farrell, 2014, pp. 244-245)
http://www.successfulworkplace.org/2012/10/27/new-ways-to-collaborate-for-process-improvement/
International and National Networks & Projects
 International
◦ International Consortium for Education Development (IECD)
◦ European Consortium of Innovative Universities (ECIU)
 Ireland
◦ HEA 2013 Report on „system reconfiguration, inter-institutional
collaboration and system governance’
◦ All Ireland Society for Higher Education (AISHE) - society member
of IECD
◦ Educational Developers in Ireland Network (EDIN)
◦ National Forum for the Enhancement ofTeaching and Learning
◦ TCD-UCD Innovation Alliance
◦ RIAN
Collaboration in Academic Libraries
 Long tradition
◦ ILLs
◦ shared catalogues / catalogue records
◦ “consortia to leverage negotiating power”
◦ shared storage
◦ active participants and proponents of the open-access movement
◦ advocacy
◦ training and CPD
 Dedicated Journal: Collaborative Librarianship
http://www.collaborativelibrarianship.org/
“…the ways in which libraries work together must deepen, and
the partners with whom they choose to work must broaden.
Libraries and their partners must get cozier than they have ever
been before.”
(Kaufman, 2012, p. 54)
Collaborative Initiatives & Networks
Copac
Collaboration in the Private College
Sector: from competitors to collaborators
Perceived Barriers to Collaboration
◦ Smaller scale
◦ No access to public funding
◦ Traditionally seen as competitors
Changes within in HE / Private Colleges
• Primarily QQI Accredited Programmes
• Private colleges now have access to public funds via
Springboard and Momentum programmes
“Nearly 40% of Springboard provision and 25% of ICT conversion
places are in private colleges.” (HEA, 2014, p. 85)
“The potential for developing the role of private providers, both through the
allocation of public funding to private and public institutions alike and through their
increasing competitiveness as student contributions in public institutions increase” –
in maintaining and advancing diversity in the HE sector in Ireland. (HEA, 2014, p. 80)
Higher Education Colleges
Association Ireland (HECA)
◦ Formed in 1991.
◦ HECA members must currently deliver a Level 7 (upwards)
degree suitably aligned with the Irish National Framework of
Qualifications.
◦ Central voice for Private Colleges on a national level.
◦ Members include:
 DBS
 Griffith College
 Hibernia College
 IBAT
 Institute of PhysicalTherapy & Applied Sciences
New Opportunities for DBS Library
 Networking
◦ HECA, LAI, CILIP, NPD, etc.
 „Open Source‟ software implementation
◦ Loughborough University: LORLS
 Staff Exchange / SiteVisits
◦ NCI
 Annual DBS Library Seminar
 Research & publishing opportunities?
DBS Library – innovations & aspirations
Lone Rangers
 RFID
 Koha
 Institutional Repository
 Embedding IL
Collaborations
 Reading List software
 eSubmissions?
 Staff Development / CPD?
http://jerryshollywoodland.blogspot.ie/2013/06/full-classic-film-original-lone-ranger.html
Alone we can do so little;
together we can do so much.
- Helen Keller
http://www.therural.co.nz/country-living/win-the-original-lone-ranger-seasons-1-2
Why DBS & NCI?
 Similarities
- student population numbers
- wide demographic of learners
- course delivery, holdings
- evolution
- programme development
- location
- subject areas
Beginnings & Staff Exchanges
 Original contact – RFID Project
Since then….
 Ongoing informal contact
 Reciprocal staff visits – January 2014
 Equivalent staff liaison
 Ongoing contact – remote and on-site
Common Areas of Interest
 The institutional repositories (principally
the issue of e-submissions)
 The sharing and comparing of our
information literacy programmes
 Library Management Systems (Koha in
DBS)
 The sharing and comparing of our
respective desk & stock procedures
Institutional Repository (e-
submissions)
Tim Lawless (NCI) / Alex Kouker (DBS)
Objective – Establishment of a protocol for
self-submission to the repositories
- study of existing practice (WIT, NUIM, UCC)
- on site visit to UCC (June 2014)
Tagline - FINDING SOLUTIONSTO PROBLEMSTHAT
COLLEAGUES FROM OTHER LIBRARIES ALSO EXPERIENCE
Information Literacy - Integration
Keith Brittle(NCI) / Maria Rogers(DBS)
On site visits -
- shadowing classes
- comparison of information skills tuition & guides
Benefits –
- class delivery, induction process
- shared experiences, diminished isolation
- key areas of future focus: online materials (creative
commons) & student engagement in induction
- greater collaboration in the future
LMS, Desk & Stock Procedures,
Copyright & Staffing Hierarchy
Maeve Byrne(NCI) / Peter Fleming(NCI) / David
Hughes(DBS)
- transition process to a new LMS (Koha, in DBS)
- very informative & helpful
Maeve Byrne(NCI) / Colin O‟Keeffe(DBS)
- desk & stock procedures, rotas, staffing
- views & current practice, very helpful
Mary Buckley(NCI) / Tim Lawless(NCI) / Marie
O‟Neill(DBS) / Jane Buggle(DBS)
- copyright, staffing hierarchy
Staff Exchange - Inspiration
Our inspiration
- Library IrelandWeek, November 2012
- Swap jobs for a day
- Six library staff from NUI Maynooth
participated
- Bernie Gardiner visited the medical
library atTallaght Hospital
Staff Exchange
International Staff Exchanges
International Library Staff Exchange Week 2-6
June 2014
- UK universities, staff exchanges since 1990s
(Ayoubi and Al-Habaibeh, 2006)
- motivation and performance of staff improves,
good for staff development (Kidd 1995)
- Why participate? “the need to avoid stagnation,
the need to climb out of a professional rut”
(p.9)
- Hannon (1997) - broadens experience &
benefits career development
CILIP‟s International Job Exchange,
LIBEX
Exchange jobs with library and information staff
around the world
Benefits
- staff development
- renewed enthusiasm
- fresh look at policies & procedures
LIBEX Exchange Reports
Katie Swann,Assistant Curator, National Art
Library, UK – “Do I consider the whole
experience worthwhile…?Yes, absolutely…..it is
the differences that…make the whole experience
more rewarding and challenging.”
LIBEX Exchange Reports
Cindy May, Head of Cataloguing, University of
Wisconsin – “I returned home with renewed
enthusiasm for my job and my library, and that‟s
got to benefit the library as well as me. I sincerely
hope that our two libraries will be able to
continue these short-term exchanges in the
future, and heartily recommend them to other
institutions.”
The Benefits of Staff Exchanges
 See how others carry out their work
 Helps to reflect on how and why you do things
the way you do
 Can stimulate thinking about how to do tasks
differently
 Reassurance
 Networking
Collaboration
Coordination
Cooperation
Where are we now?
Opportunities for Future
Collaboration
 Calling on each other for help and advice
 Institutional repository e-submission
protocol
 Sharing training and development costs
 Possible future cross-institutional
publications
 Sharing of information literacy initiatives &
resources
References (1)
 Ayoubi, R.M. & Al-Habaibeh,A. (2006),„An investigation into international business
collaboration in higher education organisations‟, International Journal of Educational
Management, 20,(5,): pp. 380-396. [Online] Available from:
http://www.emeraldinsight.com/journals.htm?articleid=1558962 [Accessed 11 June 2014]
 CILIP (2013) „International Job Exchange, LIBEX‟ CILIP [Online] Available from:
http://www.cilip.org.uk/cilip/membership/membership-benefits/libex-international-job-
exchange
 Gardiner, B. (2013) „Library Ireland Week Staff Exchange Scheme: Diary of an Exchange‟.
An Leabharlann.The Irish Library, 22 (1). pp. 23-24
 Hannon, M.(1997) „Staff exchanges - new directions for academic libraries?‟, Librarian
Career Development, 5(4): pp.124 – 127
 HEA (2013) „Report to the Minister for Education and Skills on system reconfiguration,
inter-institutional collaboration and system governance in Irish higher education.‟
Available at: http://www.hea.ie/sites/default/files/report_to_minister_-
_system_configuration_2_0.pdf (Accessed: 6 June 2014).
 HEA (2014) „Higher Education System Performance First report 2014 -2016 First report
2014 -2016. Report of The Higher Education Authority to the Minister for Education
and Skills.‟ Available at: http://www.education.ie/en/Press-Events/Press-Releases/2014-
Press-Releases/Higher-Education-System-Performance-First-report-2014-2016.pdf
(Accessed: 11 June 2014).
References (2)
 Kaufman, P. (2012) 'Let's Get Cozy: Evolving Collaborations in the 21st Century', Journal
Of Library Administration, 52(1), pp. 53-69, Library & Information Science Source,
EBSCOhost. (Accessed: 8 May 2014).
 Kidd, T. (1995) „International library staff exchanges: how do you organize them, and do
they do you any good?‟ Librarian Career Development, (3)1: pp.9 – 13
 O‟Farrell, C. (2014) „ Challenges and opportunities for teaching and learning in Irish
Higher Education‟, in Loxley,A., Seery,A. and Walsh, J. (eds). Higher education in Ireland.
Houndmills, Basingstoke, Hampshire: Palgrave Macmillan, pp. 233-247.
 Power, B. (2011) „New Ways to Collaborate for Process Improvement‟, Harvard Business
Review Blog Network. Available at: http://blogs.hbr.org/2011/05/new-ways-to-collaborate-
for-pr/ (Accessed: 8 May 2014).
 Shepard, M. (2004) Library collaboration:What makes it work? Proceedings of the 25th
IATUL Conference. Available at:
http://www.iatul.org/doclibrary/public/conf_proceedings/2004/murray20sheperd.pdf
(Accessed: 7 May 2014).
Thanks & Questions

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The benefits of cross-institutional collaboration

  • 1. The Benefits of Cross- Institutional Collaboration Maria Rogers, DBS and Keith Brittle, NCI DBS Annual Library Seminar 13 June 2014
  • 3. A collaborative relationship…  shared commitment  clearly articulated goals, roles & responsibilities  workload balance  leadership – fair & equitably distributed  accountability  shared “resources and rewards”  open communication (Shepard, 2004)
  • 4. Selection & Benefits of Collaborations Networking is the first step  building relationships  identifying common goals / specific areas of expertise Meaningful collaborations take “time and energy, and money to establish and sustain…” (Kaufman, 2012, p. 57). Why bother? “Benefits are not only economic; they are also related to the information, education, cultural and social needs of the clientele.” (Shepard, 2004) – University ofWaterloo, Canada “To make big improvements in productivity and customer service, people in an organization must collaborate across corporate hierarchies, functions, companies, and geographies” (Power, 2011).
  • 5. Collaboration in Higher Education “Academic development has a history of meaningful, intentional collaboration and partnerships that reflect the values of the academic community.” (O‟Farrell, 2014, pp. 244-245) http://www.successfulworkplace.org/2012/10/27/new-ways-to-collaborate-for-process-improvement/
  • 6. International and National Networks & Projects  International ◦ International Consortium for Education Development (IECD) ◦ European Consortium of Innovative Universities (ECIU)  Ireland ◦ HEA 2013 Report on „system reconfiguration, inter-institutional collaboration and system governance’ ◦ All Ireland Society for Higher Education (AISHE) - society member of IECD ◦ Educational Developers in Ireland Network (EDIN) ◦ National Forum for the Enhancement ofTeaching and Learning ◦ TCD-UCD Innovation Alliance ◦ RIAN
  • 7. Collaboration in Academic Libraries  Long tradition ◦ ILLs ◦ shared catalogues / catalogue records ◦ “consortia to leverage negotiating power” ◦ shared storage ◦ active participants and proponents of the open-access movement ◦ advocacy ◦ training and CPD  Dedicated Journal: Collaborative Librarianship http://www.collaborativelibrarianship.org/ “…the ways in which libraries work together must deepen, and the partners with whom they choose to work must broaden. Libraries and their partners must get cozier than they have ever been before.” (Kaufman, 2012, p. 54)
  • 9. Collaboration in the Private College Sector: from competitors to collaborators Perceived Barriers to Collaboration ◦ Smaller scale ◦ No access to public funding ◦ Traditionally seen as competitors Changes within in HE / Private Colleges • Primarily QQI Accredited Programmes • Private colleges now have access to public funds via Springboard and Momentum programmes “Nearly 40% of Springboard provision and 25% of ICT conversion places are in private colleges.” (HEA, 2014, p. 85) “The potential for developing the role of private providers, both through the allocation of public funding to private and public institutions alike and through their increasing competitiveness as student contributions in public institutions increase” – in maintaining and advancing diversity in the HE sector in Ireland. (HEA, 2014, p. 80)
  • 10. Higher Education Colleges Association Ireland (HECA) ◦ Formed in 1991. ◦ HECA members must currently deliver a Level 7 (upwards) degree suitably aligned with the Irish National Framework of Qualifications. ◦ Central voice for Private Colleges on a national level. ◦ Members include:  DBS  Griffith College  Hibernia College  IBAT  Institute of PhysicalTherapy & Applied Sciences
  • 11. New Opportunities for DBS Library  Networking ◦ HECA, LAI, CILIP, NPD, etc.  „Open Source‟ software implementation ◦ Loughborough University: LORLS  Staff Exchange / SiteVisits ◦ NCI  Annual DBS Library Seminar  Research & publishing opportunities?
  • 12. DBS Library – innovations & aspirations Lone Rangers  RFID  Koha  Institutional Repository  Embedding IL Collaborations  Reading List software  eSubmissions?  Staff Development / CPD? http://jerryshollywoodland.blogspot.ie/2013/06/full-classic-film-original-lone-ranger.html Alone we can do so little; together we can do so much. - Helen Keller http://www.therural.co.nz/country-living/win-the-original-lone-ranger-seasons-1-2
  • 13. Why DBS & NCI?  Similarities - student population numbers - wide demographic of learners - course delivery, holdings - evolution - programme development - location - subject areas
  • 14. Beginnings & Staff Exchanges  Original contact – RFID Project Since then….  Ongoing informal contact  Reciprocal staff visits – January 2014  Equivalent staff liaison  Ongoing contact – remote and on-site
  • 15. Common Areas of Interest  The institutional repositories (principally the issue of e-submissions)  The sharing and comparing of our information literacy programmes  Library Management Systems (Koha in DBS)  The sharing and comparing of our respective desk & stock procedures
  • 16. Institutional Repository (e- submissions) Tim Lawless (NCI) / Alex Kouker (DBS) Objective – Establishment of a protocol for self-submission to the repositories - study of existing practice (WIT, NUIM, UCC) - on site visit to UCC (June 2014) Tagline - FINDING SOLUTIONSTO PROBLEMSTHAT COLLEAGUES FROM OTHER LIBRARIES ALSO EXPERIENCE
  • 17. Information Literacy - Integration Keith Brittle(NCI) / Maria Rogers(DBS) On site visits - - shadowing classes - comparison of information skills tuition & guides Benefits – - class delivery, induction process - shared experiences, diminished isolation - key areas of future focus: online materials (creative commons) & student engagement in induction - greater collaboration in the future
  • 18. LMS, Desk & Stock Procedures, Copyright & Staffing Hierarchy Maeve Byrne(NCI) / Peter Fleming(NCI) / David Hughes(DBS) - transition process to a new LMS (Koha, in DBS) - very informative & helpful Maeve Byrne(NCI) / Colin O‟Keeffe(DBS) - desk & stock procedures, rotas, staffing - views & current practice, very helpful Mary Buckley(NCI) / Tim Lawless(NCI) / Marie O‟Neill(DBS) / Jane Buggle(DBS) - copyright, staffing hierarchy
  • 19. Staff Exchange - Inspiration Our inspiration - Library IrelandWeek, November 2012 - Swap jobs for a day - Six library staff from NUI Maynooth participated - Bernie Gardiner visited the medical library atTallaght Hospital
  • 21. International Staff Exchanges International Library Staff Exchange Week 2-6 June 2014 - UK universities, staff exchanges since 1990s (Ayoubi and Al-Habaibeh, 2006) - motivation and performance of staff improves, good for staff development (Kidd 1995) - Why participate? “the need to avoid stagnation, the need to climb out of a professional rut” (p.9) - Hannon (1997) - broadens experience & benefits career development
  • 22. CILIP‟s International Job Exchange, LIBEX Exchange jobs with library and information staff around the world Benefits - staff development - renewed enthusiasm - fresh look at policies & procedures
  • 23. LIBEX Exchange Reports Katie Swann,Assistant Curator, National Art Library, UK – “Do I consider the whole experience worthwhile…?Yes, absolutely…..it is the differences that…make the whole experience more rewarding and challenging.”
  • 24. LIBEX Exchange Reports Cindy May, Head of Cataloguing, University of Wisconsin – “I returned home with renewed enthusiasm for my job and my library, and that‟s got to benefit the library as well as me. I sincerely hope that our two libraries will be able to continue these short-term exchanges in the future, and heartily recommend them to other institutions.”
  • 25. The Benefits of Staff Exchanges  See how others carry out their work  Helps to reflect on how and why you do things the way you do  Can stimulate thinking about how to do tasks differently  Reassurance  Networking
  • 27. Opportunities for Future Collaboration  Calling on each other for help and advice  Institutional repository e-submission protocol  Sharing training and development costs  Possible future cross-institutional publications  Sharing of information literacy initiatives & resources
  • 28. References (1)  Ayoubi, R.M. & Al-Habaibeh,A. (2006),„An investigation into international business collaboration in higher education organisations‟, International Journal of Educational Management, 20,(5,): pp. 380-396. [Online] Available from: http://www.emeraldinsight.com/journals.htm?articleid=1558962 [Accessed 11 June 2014]  CILIP (2013) „International Job Exchange, LIBEX‟ CILIP [Online] Available from: http://www.cilip.org.uk/cilip/membership/membership-benefits/libex-international-job- exchange  Gardiner, B. (2013) „Library Ireland Week Staff Exchange Scheme: Diary of an Exchange‟. An Leabharlann.The Irish Library, 22 (1). pp. 23-24  Hannon, M.(1997) „Staff exchanges - new directions for academic libraries?‟, Librarian Career Development, 5(4): pp.124 – 127  HEA (2013) „Report to the Minister for Education and Skills on system reconfiguration, inter-institutional collaboration and system governance in Irish higher education.‟ Available at: http://www.hea.ie/sites/default/files/report_to_minister_- _system_configuration_2_0.pdf (Accessed: 6 June 2014).  HEA (2014) „Higher Education System Performance First report 2014 -2016 First report 2014 -2016. Report of The Higher Education Authority to the Minister for Education and Skills.‟ Available at: http://www.education.ie/en/Press-Events/Press-Releases/2014- Press-Releases/Higher-Education-System-Performance-First-report-2014-2016.pdf (Accessed: 11 June 2014).
  • 29. References (2)  Kaufman, P. (2012) 'Let's Get Cozy: Evolving Collaborations in the 21st Century', Journal Of Library Administration, 52(1), pp. 53-69, Library & Information Science Source, EBSCOhost. (Accessed: 8 May 2014).  Kidd, T. (1995) „International library staff exchanges: how do you organize them, and do they do you any good?‟ Librarian Career Development, (3)1: pp.9 – 13  O‟Farrell, C. (2014) „ Challenges and opportunities for teaching and learning in Irish Higher Education‟, in Loxley,A., Seery,A. and Walsh, J. (eds). Higher education in Ireland. Houndmills, Basingstoke, Hampshire: Palgrave Macmillan, pp. 233-247.  Power, B. (2011) „New Ways to Collaborate for Process Improvement‟, Harvard Business Review Blog Network. Available at: http://blogs.hbr.org/2011/05/new-ways-to-collaborate- for-pr/ (Accessed: 8 May 2014).  Shepard, M. (2004) Library collaboration:What makes it work? Proceedings of the 25th IATUL Conference. Available at: http://www.iatul.org/doclibrary/public/conf_proceedings/2004/murray20sheperd.pdf (Accessed: 7 May 2014).