3. Basics:
“Product”
“An artifact of the truth
of the promise of the
brand.”
Watts Wacker
CEO, FirstMatter
Futurist and an original mentor
of FastCompany Magazine
?
Product is …
4. Basics:
“Product”
“Anything you can get a
customer to pay for
on a predictable
basis.”
Noel Capon
Chair, Marketing Division
Columbia Business School
Noel Capon
Chair, Marketing Division
Columbia Business School
Product is …
6. Formulating Sustainable
Product Lines/Brands Build
from a solid base of
understanding and priority -
the FACTS pyramid
– Science
C
A
T
F
S
– Architecture
– Concept
– Technology
– Features
?
Begin Here
Select &
Prove
Design &
Validate
7. Creating
Market
You must know the difference
Fiction is NOT falsehood
Fiction, like a Crichton novel,
uses a base in FACTS but goes
beyond to excite and create the
intended thoughts
Fiction F
A
C
T
S
the story
that creates emotion, mindshare and market
10. The Enterprise Product Path Hurdles
• Functional Critical Mass
• Local vs Constellation
Decision
• Economic Critical Mass
(ROI)
• Process Displacement /
Increment
• Credibility Sustainability
11. Sales Decision: Value/Risk Discount
• Value in use achieved after
some ramp-up period
(learning, growth, rollout,
implementation)
• “What-ifs” = risk = < $
• Time-value of money is
always applicable
Time
value target
ramp-up
risk
offset
deal price