15. Non Verbal Communication
Color Influences Communication
Yellow cheers
and
elevates moods
Red excites
and
stimulates
In some
cultures
black suggests
mourning
Blue comforts
and
soothes
In some
cultures
white suggests
purity
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16. Non-Verbal Codes
⢠Kinesics: Body Language
⢠Proxemics: Physical distance between the
speaker and the listener.
⢠Haptics: touch
⢠Vocalics: refers to modulation of voice.
⢠Oculesics: eye contact
17. Non-Verbal Codes
⢠Artefacts: relates to distraction towards
luxury or any man made object.
⢠Olfactics: smell
⢠Chronemics: related to utilization of time
⢠Paralanguage: Nonverbal aspect of
spoken language.
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20. What does this symbol
mean to you?
⢠In the United States it is
a symbol for good job
⢠In Germany the number
one
⢠In Japan the number five
⢠In Ghana an insult
⢠In Malaysia the thumb is
used to point rather than
a finger
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21. Improving Nonverbal
Communication Skills
â˘When sending messages
⢠Be conscious of nonverbal behavior
⢠Be purposeful in use of nonverbals
⢠Make sure nonverbals are not distracting
⢠Match verbal and nonverbal communication
⢠Adapt to the situation
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