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Agenda
Introductions
Problem - Connecting with Customers
Solution - How to Create a Purchase Funnel
Questions
David Mackey
Modshopper
dbmackey@modshopper.com
Who Are You?
David Mackey
Modshopper
dbmackey@modshopper.com
Who Am I?
Geek
● B.Math in Computer Science with Electrical Engineering Electives
Honours, Co-op, University of Waterloo
● 23 years of work experience in Telecommunications at Nortel/Avaya
- Programmer/Architect, Manager & Customer Support/Service
Digital Marketing Consultant
● Solution Architect who makes it easy for customers to connect with businesses
● Twitter: 77 Followers
Frustrated Shopper & Entrepreneur
● Modshopper website
● Twitter: 185 followers
David Mackey
Modshopper
dbmackey@modshopper.com
Marketing 101
Unique
Value
Proposition
Customer*
Customer
Relationships
Channels*
* Technology disruption forces business innovation
David Mackey
Modshopper
dbmackey@modshopper.com
Connecting with Customers
Smart businesses work hard to make it easy for their customers
to do business with them, but it requires investment in technology.
New Consumer Devices
Desktop
Laptop
Tablet
Smartphone
New Channels
Website
Social Media
Responsive Mobile Design & Mobile Apps
Email
Infrastructure
Data Analytics
David Mackey
Modshopper
dbmackey@modshopper.com
David Mackey
Modshopper
dbmackey@modshopper.com
Demand
Generator
Purchase Funnel
or
Conversion Funnel
Data Analytics
Customer
Business
Owner
Connecting with Customers
David Mackey
Modshopper
dbmackey@modshopper.com
Customer Business
Owner
Purchase Funnel
or
Conversion Funnel
$
Leads
Website
- Graphics
- Copy
- Structure
SEO
Email
DB
Social
Media
Participation
Demand
Generator
Paid
Advertising
Affiliate
Marketing
Email
Marketing
Content
Marketing
Connecting with Customers
David Mackey
Modshopper
dbmackey@modshopper.com
Purchase Funnel (Wikipedia) http://en.wikipedia.org/wiki/Purchase_funnel
Conversion Funnel (Wikipedia) http://en.wikipedia.org/wiki/Conversion_funnel
References
Slides
David Mackey
Modshopper
dbmackey@modshopper.com
http://www.slideshare.net/davidmackey351/presentations
Questions
David Mackey
Modshopper
dbmackey@modshopper.com
Thank You
David Mackey
Modshopper
dbmackey@modshopper.com

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