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Freak Out, Geek
Out, or Seek Out:
   Trends, Transformations,
   & Change in Libraries


                              David Lee King
       Topeka & Shawnee County Public Library
                           davidleeking.com
http://flickr.com/photos/simplearts/501346927/
http://www.flickr.com/photos/girlgeek/29078014/
http://www.flickr.com/photos/gerlos/3119891607/
What has Changed?




http://www.flickr.com/photos/bestrated1/2621358221/
http://www.flickr.com/photos/sir_mervs/2691990934/




Competition
http://www.flickr.com/photos/45688285@N00/46323500/
                                                     ?
?
http://www.flickr.com/photos/benjamingolub/3059525763/
http://www.flickr.com/photos/rkleine/3567189079/
flickr.com/photos/jblyberg/4505413539/   http://www.flickr.com/photos/rkleine/3567189079/
the big G
the big G
Tech Changes
 in Libraries
1970’s: adapting to OPACs
1980’s: The PC takes off…
1990’s: Internet Appears
2004: “Web 2.0” coined
multimedia
                                public
real time
                     social


  The Emerging Web is...

 2-way                        mobile
             decentralized
real time
decentralized
Website    Second Life
Facebook      Flickr
 Twitter       Yelp
 YouTube    Foursquare
  MySpace      Gowalla
multimedia
EC=MC
mobile
social
http://www.flickr.com/photos/civisi/2611679744/




                                                 2-way
public



         http://www.flickr.com/photos/sreejithk2000/2385193167/
public



         http://www.flickr.com/photos/sreejithk2000/2385193167/
What’s Topeka Doing?
3 Realities:
1. all services will be physical & digital
2. we’ll use the web to build unique stuff
3. to some, the digital branch will be their
only branch
Community Manager

Scans Horizon            Executive Editor


    Digital Branch Manager
Long Range Planner
                            Evangelist
            Manager
                Answers Tough Questions
content
Content
Content
Content
RSS
Media
content creator

•   librarian
•   library staff
•   all staff assigned to help out
•   trained and released
multimedia content
          creator

•   we bought cameras and camcorders
•   i’m training staff of how to use them
•   we encourage it
•   we give time for it
Community
Entryways
conversation
in the website
in the website
in the website
in the website
in the website
outside the website
outside the website
outside the website
video




http://flickr.com/photos/psilver/2572105282/
video
The Library
in your pocket
?
Goals
Sharing


Content               Our Stories


          Community
Telling our Story
story means
•   more than the facts
•   being a reporter... or an editorialist
•   blogging!
•   sharing - our favorite recipes
•   our trip to spain
•   and surrounding it with our stuff (books)
What next?
Why Pay Attention
to these changes?
1.
The rest of the world
  is already there

                http://www.flickr.com/photos/wwworks/2222523486/
2.
You can be the example



                http://www.flickr.com/photos/13933408@N06/2197666469/
Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
  Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
                                                             the central facility
    Lester Public year. Thea library serves a population
  130000 items per year. ThePublic library. This library of 13000 residents .
    130000 items per year. The library serves a population of 13000 residents .
Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
  Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
                                                             the central facility
    Lester Public year. Thea library serves a population
  130000 items per year. ThePublic library. This library of 13000 residents .
    130000 items per year. The library serves a population of 13000 residents .
Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
  Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
                                                             the central facility
    Lester Public year. Thea library serves a population
  130000 items per year. ThePublic library. This library of 13000 residents .
    130000 items per year. The library serves a population of 13000 residents .
3.
            Connect
with your community
               http://flickr.com/photos/fcpl/2275150197/
4. community pulse


             http://flickr.com/photos/davemorris/59066078/
4. community pulse



              http://flickr.com/photos/davemorris/59066078/
http://flickr.com/photos/davemorris/59066078/
http://flickr.com/photos/pinkpooch/894503710/




                                                             5.
                                               You set the pace
be
relevant


   http://flickr.com/photos/orangeacid/459207903/
model the way




http://www.flickr.com/photos/jblyberg/4028376129/
flickr.com/photos/lulutoo/2951107695/
flickr.com/photos/deansfurniture5/2462980045/
headrush.typepad.com/creating_passionate_users/2006/02/its_the_stupid.html
Customer
                                          Journey
                                          Mapping
flickr.com/photos/thetoad01/2317084812/
improving the ordinary




 flickr.com/photos/rvettese/264579764/   flickr.com/photos/goatopolis/189188667/
flickr.com/photos/jrnoded/3340607045/
flickr.com/photos/beyondbeauty/4241128107/
flickr.com/photos/mmewuji/4386845410/
flickr.com/photos/wlscience/4200630845/
http://www.flickr.com/photos/92wardsenatorfe/3126053699/
                       flickr.com/photos/92wardsenatorfe/3126053699/
flickr.com/photos/fornal/437703236/
flickr.com/photos/picturesofthings/2437232419/
know your
 patrons
http://www.flickr.com/photos/fling93/115162765/
101%
communic
 communication
           communicatio
ommunicationcommunicat
 mmunication
        communication
mmunication
        communication
 ommunication
          communication
ommunication
Gauge your staff

     http://flickr.com/photos/imagezen/150337240/
find staff interests

•   match with goals you already have
•   give it to the best fit - might be IT,
    might be circ staff
•   Help translate from 1.0 to 2.0
Find
Champions
With great power
    comes great...




         ?
         cibercomics.com/wp-content/uploads/2008/07/bis_layer_spiderman.gif
Finding
Time
Changing focus
Schedule
  your
  time
Granting time
  •   give time - for reading, playing,
      learning, creating
  •   send staff to formal training
  •   practical training for staff - teach
      what's relevant to your staff and
      library
  •   buy books for training
flickr.com/photos/29106784@N02/2719649603/
Thank You!

davidleeking.com

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Freak Out, Geek Out, or Seek Out: Trends, Transformations, and Libraries