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Experience Design Makeover

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David King
David King

How Topeka & Shawnee County Public Library's website went through an extreme makeover, and 5 things you can do to makeover your website.

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Experience Design Makeover David Lee King davidleeking.com Topeka & Shawnee County Public Library
What is experience design?
Topeka’s Makeover
WEB
? How
Ask!
http://www.flickr.com/photos/jodigreen/2708038407/
staff...
maintaining
Redesign 2.0 - Coming soon!
5 ways to jumpstart your own Extreme Makeover!
1 write an Experience Brief
1 write an Experience Brief
1 write an Experience Brief
1 write an Experience Brief
take a Touch Point Journey 2
?
Get a Library Card check my account
3 Conversation is experience
3 Conversation is experience
3 Conversation is experience
3 Conversation is experience
answer the Why 4 questions
focus on the customer 5
say yes Bonus
http://www.flickr.com/photos/29106784@N02/2719649603/
Thank You! davidleeking.com

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