Introduction to online collaboration focusing on needs (mostly) of smaller businesses and professional firms. Looking at what people do to be successful. Material from presentation at Chicago Booth alumni club event.
5. APAN is a "community of communities" and a web site that combines the benefits of unstructured collaboration (wikis, blogs, forums) and structured collaboration (file sharing, calendar) with the personalization of social networking to facilitate unclassified information sharing with multinational partners, non-governmental organizations, and among various US Federal and State agencies. Source: http://community.apan.org Collaboration on Collaboration A move from “Need to Know” to “Need to Share.”
17. … and Twelpforce (on Twitter)… 2100 people responding with their own name to customer questions or comments about Best Buy Collaboration on Collaboration
27. Com-Prac Message History Group Information Members: 1705 Category: Theory and Methods Founded: Oct 25, 1999 Language: English Com-Prac is open to those interested in supporting communities of practice. It is a place where focused conversations, informal learning activities, are recognized, respected, and encouraged. Members : Corporate, private, non-profit, and academic organizations; international; involved in consulting, research, and direct support of communities of practice Collaboration on Collaboration Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2010 65 13 2009 31 11 32 49 5 6 31 20 15 24 15 31 2008 48 42 32 15 20 10 31 31 22 22 12 33 2007 27 36 48 86 100 28 58 72 28 39 36 4 2006 98 82 227 198 90 118 23 96 69 110 171 41 2005 56 26 179 114 58 72 137 64 48 86 81 111 2004 141 66 61 134 90 86 55 36 42 39 109 69 2003 62 96 77 61 80 102 177 96 22 71 153 109 2002 147 96 81 95 51 23 60 79 20 114 82 46 2001 113 64 53 96 101 94 112 231 85 95 57 22 2000 23 67 63 57 52 23 41 76 97 86 73 44 1999 30 44 18
28. OBJECTIVE Create an online community where product owners and prospective owners can collaborate on RV activities Collaboration on Collaboration
29. HISTORY Jim Beletti and a partner, as product owners and brand enthusiasts, created the forum in October 2004 Collaboration on Collaboration
30. OWNER BENEFITS Ability to enhance their own RV lifestyles through collaboration with other product owners Collaboration on Collaboration
31. PROSPECTIVE OWNER BENEFITS Enhanced ability to research product / make a better, more informed purchase decisions based on ongoing collaboration between product owners. Collaboration on Collaboration
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34. FUTURE We’re in the midst of significant enhancements to morph into a “brand communities” model in order to personalize the user experience Collaboration on Collaboration
35. FUTURE – BEYOND THE FORUM We’re currently studying further development of our social media strategy: Facebook Twitter You Tube Wikipedia etc. Collaboration on Collaboration
36. PORTAL SCREEN CAPTURE PORTAL – A launch pad to all things HEARTLAND! www.heartlandowners.org Collaboration on Collaboration
37. FORUM SCREEN CAPTURE FORUM – The “Meat” of the product www.heartlandowners.org Collaboration on Collaboration
42. The Wiki Three Quick Cases Collaboration on Collaboration
43. Niche business financing company Topics including those relevant to Guidant Financial’s business A firm with a wiki that brings in customers Collaboration on Collaboration
44. Hosted on Wetpaint for free Collaboration on Collaboration Collaboration on Collaboration
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50. Our wiki (on Google Sites) Collaboration on Collaboration
53. — enterprise microblogging, file sharing, user groups , mobile access, rapid communication tool Cristóbal Conde President and C.E.O. Source: NY Times interview The Case for Yammer Collaboration on Collaboration
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55. Information and Management Challenges How do I keep everyone connected? How do I keep everyone informed? Engaged? Leveraging Collaboration technology SunGard’s unlimited WebEx license uses 4 million minutes of webcasts monthly, reducing the amount of business travel. SunGard also uses SharePoint, and video conferencing. Collaboration on Collaboration
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58. Benefits A free flow of information is an incredible tool because I can tell everyone in the enterprise “ Look, this is one of our largest clients, and the C.E.O. just told me his top three priorities are X, Y and Z. Think about them.” Conde prefers writing 5 lines in Yammer, rather than share what he just learned from a client via broadcast voice mail or a long email. Collaboration on Collaboration
60. Ian Brodie has used Twitter as part of a social media strategy Lots of followers Combines own posts, reTweets (and referrals), and lots of conversation with individuals Collaboration on Collaboration
61. Also has a blog (and is on Facebook and LinkedIn) Content tends to go here – since Twitter is not good for content Collaboration on Collaboration
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64. Best Practices What will make you more effective Collaboration on Collaboration
65. Best Practices or Getting you to Success Collaboration on Collaboration Social Media Tool Internal External My barriers Online Forums Social Media Wikis Micro-blogging
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Hinweis der Redaktion
term that describes a group of people who share an interest, a craft, and/or a profession. The group can evolve naturally because of the member's common interest in a particular domain or area, or it can be created specifically with the goal of gaining knowledge related to their field. It is through the process of sharing information and experiences with the group that the members learn from each other, and have an opportunity to develop themselves personally and professionally ( Lave & Wenger 1991 ). CoPs can exist online, such as within discussion boards and newsgroups , or in real life, such as in a lunchroom at work, in a field setting, on a factory floor, or elsewhere in the environment.