PRSONAS smart virtual presenters use artificial intelligence and advanced visual technologies to interact with customers and gather valuable user analytics in the physical world. PRSONAS can deliver marketing messages, conduct commerce and deliver live support anywhere, anytime and in any language.
2. Brand Challenges In The Physical World….
• Information overload leads to the “Time Square Effect”
– too much information, not enough engagement
• Most customers these days demonstrate a huge – and
increasing – appetite for self-service1
• The quality of the communication and its ability to stay
in the memory of our audience is often a function of the
human impact that it carries2
• Few reliable ways to collect Analytics on Customer
Choices & Preferences
1 “Why Your Customers Don’t Want to Talk to You” Harvard Business Review, July 28, 2010
2 “Oral Tech Comm” Jill Bolte Taylor, TED Talks,
3. The Solution….PRSONAS
What is PRSONAS™?
PRSONAS smart virtual presenters use
artificial intelligence and advanced visual
technologies to interact with customers and
gather valuable user analytics in the physical
world.
PRSONAS can deliver marketing
messages, conduct commerce and deliver
live support anywhere, anytime and in any
language.
4. The Solution: Smart Virtual Presenters
PRSONAS can:
• Automatically and Intelligently Interact with Customers
• Be Delivered as Virtual Personas, Animated Characters, Holograms or CGI
• Deliver Personalized User Experiences through Advanced Interactivity
• Gather Detailed Analytics on Customer Interactions and Preferences
• Communicate in Multiple Languages
• Work 24 Hours a Day & 7 Days a Week
5. Artificial Intelligence
PRSONAS Have Built-In Artificial Intelligence and Motion Sensors.
Our Units Interact With Customers Through a Touchscreen Interface
That Can:
•
•
•
•
Gather Marketing Data and Customer Preferences
Conduct Credit Card Transactions
Collect Email Addresses
Print Receipts & Tickets
6. Live Support
PRSONAS provides your brand with the opportunity to connect customers in
real time with live representatives from your support center through live video
chat.
PRSONAS live support is ideal for:
• Remote Customer Support
• Access to Experts
• Supporting Commerce Transactions
7. Analytics
PRSONAS collects highly valuable analytics about your
customer interactions and preferences. Including:
• Initial Interactions
• Duration
• Commerce Transactions
• Conversion Rates
• Personal Identifiers
• Variable Interactions (Choices Selected)
• Geography / Locations
10. Use Case: Location Based Fundraising
Commerce
Individual Donor Levels
Increased over 20x
11. Use Case: Florida Hospital Wesley Chapel
Live Concierge
“White Glove” Patient Experience
Throughout Facility
12. Contact Information
201 West Main Street
Suite 100, PMB 112
Durham, NC 27701
Phone: +1 919-323-3059
Email: Hello@PRSONAS.com
Web: www.PRSONAS.com
Twitter: @VirtualPersonas
Virtual Presenters for the Physical World