Bridging the Skills Gap - How Cognizant is re-defining learning strategies
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56% of current workforce skill sets do not match the changes in their company’s strategy, goals, markets, or business models, says ATD's survey on Bridging the Skills Gap. With the rise of digital disruption, a 4-generation workforce and 60-year careers, organizations are forced to re-think how they develop their employees. In order to operate differently, companies need to explore new strategies, skillsets, and modernized tools. It is an important time for corporate learning leadership to take stock of their learning investments and create the ecosystem and solutions that will take them through the age of disruption. In this webcast you learn about how some of the leading companies are re-thinking their learning strategies, what should be in your learning toolkit and how you can re-skill employees.
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Bridging the Skills Gap - How Cognizant is re-defining learning strategies
- 1. BRIDGING THE SKILLS GAP: HOW COGNIZANT IS RE-DEFINING LEARNING STRATEGIES June 2018 +
- 2. Degreed is a unified learning platform that helps organizations and people target learning at their skills gaps — however and wherever they build their expertise. INTERNAL LEARNING & TALENT SYSTEMS + EXTERNAL TRAINING CONTENT + INFORMAL LEARNING ECOSYSTEM ABOUT DEGREED LMS Instructor- led classes Videos Webinars Custom Portals Online Courses MOOCs Books Articles Live Events
- 3. HELLO. LET’S TALK ABOUT… Managing human capital What employees want New tech for new times What you can do 1 2 3 4
- 5. AUDIENCE POLL: QUESTION #1 WHICH GOAL MOST INFLUENCES HOW YOUR ORGANIZATION INVESTS IN LEARNING AND DEVELOPMENT? (CHECK ONLY ONE) 1. Employee engagement 2. Customer satisfaction 3. Revenue growth 4. Cost efficiency and profits 5. Something else (use the chat box)
- 6. COGNIZANT IS THINKING DIFFERENTLY ABOUT L&D Most organizations invest primarily for efficiency and productivity, not for engagement. But not you. So how are Cognizant’s priorities and strategies for developing capabilities shifting …and why? +
- 8. AUDIENCE POLL: QUESTION #2 WHO DRIVES MOST OF THE LEARNING AND DEVELOPMENT HAPPENING IN YOUR ORGANIZATION? (CHECK ONLY ONE) 1. L&D leaders 2. Business leaders 3. Line managers 4. Workers 5. Someone else (use the chat box)
- 9. LEARNING & DEVELOPMENT IS SOMEONE’S JOB AND EVERYONE’S Source: Degreed, How the Workforce Learns in 2016, 1/2016 21% 28% 43% 47% 23% 55% 69% L&D or HR department Employer's LMS Browse specific resources Search the Internet External network Peers at work Boss or mentor WORKERS GET GUIDANCE FROM PEOPLE, TECHNOLOGY AND L&D
- 10. SMARTER CLOS ARE ALREADY INVESTING TO MANAGE LESS AND EMPOWER MORE Source: Bersin by Deloitte, 2015 Corporate Learning Factbook, 6/2015 -20% +29% +13% +90% Less training via ILT, vILT or e-learning More learning via on-the-job experiences More learning via collaborating and coaching More learning via on-demand resources HIGHER-IMPACT L&D ORGANIZATIONS DELIVER...
- 11. COGNIZANT IS LEADING L&D DIFFERENTLY THESE DAYS You still need traditional L&D. But you’re also looking to enable more self-serve and peer-to- peer learning. So how are you at Cognizant rebalancing your people, time and money to manage less and empower more? +
- 12. NEW TECH FOR NEW TIMES
- 13. AUDIENCE POLL: QUESTION #3 HOW MANY DIFFERENT RESOURCES DO YOU THINK A TYPICAL WORKER IN YOUR ORGANIZATION USED FOR THEIR PROFESSIONAL DEVELOPMENT THIS YEAR? (CHECK ONE) 1. 0 2. 1 to 5 3. 6 to 10 4. 11 to 20 5. 20+
- 14. TODAY’S WORKFORCE LEARNS SOMETIMES AND ALL THE TIME Source: Degreed, How the Workforce Learns in 2016, 1/2016 EVERY DAY EVERY WEEK EVERY MONTH EVERY QUARTER ONCE A YEAR INDIVIDUALORGANIZATIONAL Coaching & mentoring E-learning courses Instructor-led classes Conferences & trade shows Web search Peer/team interaction Articles & blogs Videos Books Apps Online networks Webinars Live networking Online courses Podcasts & audio books Live classes (external)
- 15. TODAY’S WORKFORCE DEMANDS FRICTION-FREE L&D Source: Degreed, How the Workforce Learns in 2016, 1/2016 Worker Expertise Not enough time for L&D offerings Not enough guidance or direction Not enough recognition or reward -47 NPS -62 NPS -71 NPS OBSTACLE #1 OBSTACLE #2 OBSTACLE #3
- 16. INTEGRATE EVERYTHING PEOPLE NEED TO LEARN, WHEREVER IT’S FROM Firewall LMS Document management & collaboration Enterprise Social Network Virtual Training System Skillsoft Harvard Manage Mentor Cross Knowledge getAbstract Safari MindTools Udemy Pluralsight …and more User Generated Content YouTube TED Microsoft Virtual Academy Coursera edX Udacity NovoEd IDEO U General Assembly The Economist The Wall Street Journal Pocket Feedly Stack Overflow ...and more (much more) L&D/HR SYSTEMS PAID CONTENT OPEN RESOURCES Source: Degreed, Democratizing Learning and Development, 12/2016 + +
- 17. FORMER ATLASSIAN CLO, SAM HAIDER It is the age of APIs... We can now strategically choose the value that we want to bring together and connect it via APIs. “ Source: Degreed, LENS SF: The Digital CLO Conference, 11/2016
- 18. COGNIZANT IS INVESTING DIFFERENTLY IN L&D NOW New content, tools and technology can make L&D faster and cheaper – and make some new things possible. So how did Cognizant create a learning ecosystem? +
- 19. WHAT YOU CAN DO
- 20. AUDIENCE POLL: QUESTION #4 WHICH ROLES IN YOUR L&D ORGANIZATION DO YOU THINK WILL CHANGE OR EVOLVE MOST OVER THE NEXT FEW YEARS? (CHECK ALL THAT APPLY) 1. CLOs 2. Learning consultants / program managers 3. Designers / developers 4. Trainers / facilitators 5. Technology / LMS managers
- 21. NEW CONTENT, TOOLS AND TECHNOLOGY DON’T CHANGE L&D – PEOPLE DO New mindsets & priorities New practices & processes New roles & capabilities New tools & technology + + + Source: Degreed, Democratizing Learning and Development, 12/2016
- 22. PROCTER & GAMBLE CLO, ANN SCHULTE You are not giving up control to the learners. You are sharing control with the learners. “ Source: Bersin by Deloitte, IMPACT 2016 Conference, 4/2016
- 23. THINKING, LEADING AND WORKING DIFFERENT REQUIRES NEW CAPABILITIES IN L&D LEADING Managing programs Managing portfolios DESIGNING Creating content Curating experiences FACILITATING Training classes Managing communities CONNECTING Administering LMSs Integrating and managing products AND AND AND AND Source: Degreed, LENS SF: The Digital CLO Conference, 11/2016
- 24. COGNIZANT IS MANAGING ITS L&D TEAM DIFFERENTLY You can’t cram square pegs through round holes. Making these new approaches and tools work requires new skills. So how are you and your team re-organizing and re-building (or just building) the capabilities you need for the future? +