Presentation of DATA Inc's 2013 IT Industry Survey. Download the full report from http://bit.ly/1dvWlh1

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DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz
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2. Webinar
State of the IT Industry
DATA Inc’s 2013 / 2014 IT
Industry Survey
January 8, 2014
DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz
Find us on…
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3. Webinar Key Points
Two ways to ask your questions
•
Send your question to user ID “Data Inc.”
•
Email your questions to info@dataincusa.com
Questions will be read off and answered in the order in which
they are received.
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4. Want a copy?
• Full report will be available at the end of the webinar
• Today’s webinar recording will be posted at
www.youtube.com/datainctech
• PowerPoint will be posted at
www.slideshare.net/datainc
4
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5. In this presentation
About Us
Introduction
Results
Conclusion
Information about
the organization
and panelists
Executive
Summary and
Methodology
Survey Results,
Comparison and
Discussions
Final Summary
and Audience
Questions
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6. About DATA Inc.
DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz
Find us on…
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7. About Us
• IT Services
– Application
Development &
Maintenance
– Staffing
• International Presence • 600-700 technologists
out of delivery centers
– United States
– United Kingdom
– Switzerland
– India
• Multi-year client
relationships in:
–
–
–
–
–
Banking
Automotive
Pharmaceutical
Logistics / Transportation
State and Local Governments
– United States
– United Kingdom
– India
• Certifications
– ISO 9001:2008
– CMMI Level 3
• Partnerships
– IBM
– Microsoft
– Oracle
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8. Recognition
•
Featured in leading industry publications
•
Speakers at top industry events
•
Awarded the highest partner and industry honors
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9. Client Achievements
•
Presented with the Merrill Lynch Global Sourcing and Procurement Services
Preferred IT “Resourcing Vendor of the Year” Award
– Preferred Vendor since 1989
•
One of the two vendors selected, after vendor consolidation, to provide T&M
services Globally to a large Swiss Bank
– Preferred Vendor since 1990
•
One of the two vendors selected, after vendor consolidation, to provide T&M
services to a Depository Corporation
– Preferred Vendor since 1984
•
Declared as a top-ranked vendor at large Investment Bank
– Preferred Vendor since 1996
•
Declared as a top-ranked vendor at a large Supply Chain company
– Preferred Vendor since 1995
•
Long-term vendor at an Automotive Manufacturer
– Preferred Vendor since 2001
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10. Partial List of Clients
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11. Today’s Panelists
Arun Verma
Ashis Bhisey
President and CEO
Vice President of
Technology
Conrad Leao
Susan Leicht
Vice President of
Operations
Senior Account
Executive
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12. Executive Summary
and Methodology
DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz
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13. Executive Summary
• Increased optimism among business professionals on the state
of the economy / IT industry
• Consensus is, IT Industry remains strong, and will continue to
be strong.
• Environmental Concerns loom:
– Evolving rules and regulations
– Government Indecision
– Increased Competition
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14. Outreach
•
•
•
•
•
Direct Email Marketing – Internal / External
Website Advertising
Events
Social Media – Direct and Passive
Other
Options
Email Notice
Social Media / Networking
Website / Career Portal / Internet Search
Other
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Percent
52%
33%
11%
3%
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15. Location
North America (US, Canada)
1%
17%
Europe, Middle East, Africa (United Kingdom,
Switzerland, France, Kenya)
82%
Asia / Pacific (China, India, etc)
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16. Job Title
Developer / Programmer / Analyst
10%
Infrastructure / Sofrware Admin, Support and
Maintenance
12%
39%
Project Coordinator / Manager / Director /
Program Manager
10%
Executive Management (CEO, CFO, CIO, Pres,
VP, etc.)
24%
Business Stakeholder (Accounting,
Administrative, VMO, Recruiters, etc.)
6%
Other (please specify)
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17. Education
7%
3%
Some college but no degree
24%
Associate degree
Bachelor degree
38%
Graduate degree
28%
Post Graduate
17
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18. Certifications
One
Certification
More Than One
Microsoft based certification
35%
3%
Project Management Certification (PMP, etc.)
21%
2%
Oracle / Sun Legacy Certification
11%
1%
IBM Certification
9%
1%
ITIL Certification
7%
2%
Other
19%
N/A
Certifications Possessed
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19. Company Size
22.3%
Small Business
40.8%
Mid-Sized Business
37.0%
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Large Business
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20. Industry Classification
Industry Classification
Financial Services
Technology (Software Development)
Technology (Staffing / Consulting)
Manufacturing / Supply Chain and Transportation (incl. auto. and tech)
Education
Government / Not for Profit (Public Sector / Contractor)
Technology (Software Products)
Pharmaceutical / Life Sciences (incl. healthcare)
Retail
Other
%
Breakdown
26%
17%
16%
10%
7%
5%
5%
3%
2%
9%
Classifications are not based on NAICS or SIC codes, but on a general classification following client verticals
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21. Results
Spending – 2013 vs. 2014
DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
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22. Actual IT Spend for 2013
• 81% responded ‘actual’
IT spending increased.
19%
Increased this year
Decreased this year
• 60% in govt / not for
profit said IT spend
increased
81%
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23. IT Projects Awarded vs. Won
74%
72%
70%
74%
73%
68%
69%
67%
66%
64%
62%
2013
2012
Corporate IT
IT Services Company
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24. Value of IT Projects
Value of largest IT Project awarded or won in 2013
Percent
$1-$499k
30%
$500k-$999k
7%
$1M-$4.99M
15%
$5M-$24.99M
11%
$25M-$49.99M
8%
$50M-$99.99M
8%
over $100M
21%
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25. Off-Shore Resource Utilization
Yes
46%
No
54%
• Over 50% of survey
respondents indicated
that they have not
utilized ‘off-shore’
resources
• In 2014, 37% would
utilize off-shore
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26. Predicted IT Spend in 2014
25%
Increasing
Decreasing
5%
70%
• Confidence – 95% of
survey respondents
said spending would
‘increase’ or ‘stay the
same’
Staying the
same
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27. Results
Investments in 2013 vs. 2014
DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
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28. Reported Investment in 2013
Anticipated Investment in 2014
Mobile Testing
Mobile Apps
Infrastructure
Service Oriented Architecture
Staffing
Project Management Solutions
52%
45%
46%
56%
55%
53%
51%
44%
45%
55%
61%
48%
53%
52%
50%
43%
41%
20%
E-Learning
Support Services
50%
50%
61%
44%
35%
40%
ERP Solutions
Application Testing and Quality Assurance
Mainframe Migration, Re-engineering, etc
65%
66%
30%
Application Development
Investments in 2013 versus Anticipated Investments in 2014
70%
60%
50%
10%
0%
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29. Summary of Results
• Across the board increases in investment priorities from 2012
• Infrastructure investments were predicted to decline in 2013,
but did not – Remained a high priority
• Custom Applications were the top priority – 66% ranked
Application Development as top priority
• Mobile App Development beat expectations from the previous
year – 44%
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30. Results
Challenges, Qualifications
and Overall Satisfaction
DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz
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31. Results
Challenges in researching, investing and implenting solutions
60%
53%
50%
44%
43%
40%
36%
32%
30%
30%
20%
Lack of experts available
Lack of resources available
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Overruns (Scope and Cost Creep)
Support and Maintenance
Adaptation
0%
Cost
10%
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32. Summary of Results
• 53% ranked cost as a top factor
• Support and Maintenance ranked a top challenge again.
• Shift in other challenges
– More survey respondents answered lack of resources and experts were
increasing challenges over the previous year.
32
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33. Weak
Strong
Strongest
33
Partnership Certifications (Microsoft, IBM, etc.)
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Global Capabilities (On Site, Off Site, Off Shore)
22%
17%
31%
24%
20%
24%
32%
20%
Development Certificatins (CMMI, ISO, etc.)
10%
5%
57%
58%
56%
48%
60%
41%
53%
40%
47%
50%
Minority / Small / Disadvantaged Business Status
Product / Solutions Offering
10%
3%
30%
45%
40%
Experience and Expertise
Cost Benefit
7%
Evaluation and Selection Factors for IT Vendors
60%
0%

34. Summary of Results
• Experience and Expertise ranked as top factor again
– 57% of respondents ranked it as the strongest factor for evaluation
• Stronger emphasis on Minority / Disadvantage Business status
– 58% of respondents ranked this as a strong factor for evaluation
– Note:
- 23% of respondents claim their organization has a Minority
and / or Diversity Business Program
34
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35. IT Vendor Satisfaction
9%
Least Satisfied
25%
Satisfied
66%
Very Satisfied
35
• Satisfaction is on the
decline. Shifted from
‘very satisfied’ to
‘satisfied’ over the past
years survey.
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36. Results
Employment
DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
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37. Employment Status
11%
Employed
Yes
No
Unemployed
89%
37
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38. Summary of Results
• 89% of survey respondents reported being ‘employed’
– 90% of respondents have completed at least a Bachelors Degree
program
• Out of 11% who are currently unemployed, 23% have stated
that they have been unemployed for 0-3 months
– 60% of those unemployed have been so for 6 or more months.
Period of Unemployment
0-3 months
3-6 months
6-12 months
12-24 months
24+ months
% Breakdown
23%
17%
17%
9%
34%
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39. 39
Job Groups
Job Fairs
26%
25%
16%
12%
51%
30%
Referrals
Department of Labor (DOL) Resources
Twitter
71%
40%
LinkedIn
10%
27%
20%
Facebook
90%
60%
Online Career Boards (Monster, Dice, etc)
Job Searches - Career Portals
100%
90%
80%
70%
50%
0%
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40. Conclusion
DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz
Find us on…
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41. Conclusion
• IT Industry continues to grow as a whole
• Broad factors such as the government shutdown might have
had an adverse effect within the IT field…but, individuals
continue to be bullish
• Lack of resources and experts might hinder the growth
…but the IT Software and Services industry continues to
demonstrate resilience, and will continue to do so
41
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42. Thank you
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Questions?

43. Download the full survey
report at
www.datainc.biz/survey2013
DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz
Find us on…
www.datainc.biz