Keys to selling technology to American Express (NYSE: AXP). AMEX has a new CEO. AMEX Financial Snapshot. AMEX is ranked #86 on the Fortune 500 list. 4 Main Business Segments. AMEX is investing $200 Million more in 2018 in customer facing technologies. AMEX works with commercial software and open source. AMEX has a private cloud but also works in AWS and Azure. AMEX is under constant threat from hackers. AMEX filed for Blockchain patent. AMEX invests in startups. New office space construction in Phoenix. 15+ Unit CIOs.

2. FEB 2018, AMEX HAS A NEW CEO
STEPHEN J. SQUERI
Steve’s Top 4 Priorities in 2018:
1) Strengthen AMEX leadership in the premium consumer segment
2) Extend AMEX leadership in commercial payments and in
particular with small and medium-sized enterprises
3) Play an even bigger role in the digital lives of their customers
4) Strengthen their global integrated network to provide unique
value

3.  Annual Revenue: $30.47 Billion
 Fiscal Year Ends: Dec 31, 2018
 Employees: 56,400
 SG& A Expenses: $23.29 Billion
 Total Cash: $33.05 Billion
 Total Debt: $61.92 Billion
 Total Cash Flow from Operating Activities: $13.54B
 Net Income from Operations: $2.73 Billion
 Total Assets: $181.15 Billion
 Total Liabilities: $162.93 Billion
 Net Income: $2.73 Billion
Accounting Firm & Financial Auditor:
PricewaterhouseCoopers (PwC)
AMEX IS RANKED # 86 ON FORTUNE 500 LIST
86

4. American Express Company
(NYSE: AXP)
Global Small Business
Services (GSBS)
Global Network Services
(GNS) - Outside U.S.
Global Corporate Payments
(GCP)
Global Commercial
Services (GCS)
United States Consumer
Card Services (USCS)
International Consumer
Card Services (ICNS)
Global Merchant Services
(GMS)
AMEX HAS FOUR MAIN BUSINESS SEGMENTS
4

5. Stephen J. Squeri
Chairman of the
Board and CEO
Douglas E.
Buckminster
Group President,
Global Consumer
Services
Jeffrey C. Campbell
Executive Vice
President and Chief
Financial Officer
L. Kevin Cox
Chief Human
Resources Officer
Paul D. Fabara
President, Global
Services Group
Marc D. Gordon
Executive Vice
President and Chief
Information Officer
Michael John O'Neill
Executive Vice
President, Corporate
Affairs &
Communications
Denise Pickett
President, Global
Risk, Banking &
Compliance and
Chief Risk Officer
Elizabeth Rutledge
Chief Marketing
Officer
Laureen E. Seeger
Executive Vice
President and
General Counsel
Anré Williams
Group President,
Global Merchant &
Network Services
Board of Directors
See Technology
Leadership
Organizational
Diagram
AMEX HAS NEW EXECUTIVE LEADERSHIP

6. AMEX TECHNOLOGY OPERATIONS
Run out of three main locations…
1. New York, NY
Phone: (212) 640-2000
2. Sunrise, FL 33323
Phone: (954) 503-0000
3. Phoenix, AZ
Phone: (602) 537-8500

7. AMEX is investing in new mobile and artificial
intelligence capabilities to better serve their customers
and integrate more seamlessly with their digital lives.
AMEX is investing up to $200 million more in 2018 than
they originally planned for customer facing growth
initiatives.
AMEX IS INVESTING IN TECHNOLOGY
Stephen J. Squeri
CEO & Chairman
New as of February 2018
…

8. AMEX IS INVESTING IN THEIR BUSINESS
In 2018, AMEX will continue to invest across all
areas of their business, including in…
 transaction processing
 data management and analytics
 customer interactions and communications
 alternative payment mechanisms
 authentication technologies
 risk management and compliance systems

9. AMEX networks and systems are subject to constant
attempts to identify and exploit potential vulnerabilities in
their operating environment.
Hackers are constantly trying to disrupt their business
operations and capture, destroy or manipulate various
types of info relating to corporate trade secrets and
customers.
AMEX IS THREATENED BY CYBER ATTACKS

10. AMEX has their own private cloud managed & maintained
by a distributed technical operations team of 42.
However they also deploy extensively in Amazon AWS and
Microsoft Azure cloud platforms.
AMEX HAS A PRIVATE CLOUD

11. CA, BMC, IBM, Oracle, Salesforce.com, SAP, Microsoft,
Amazon, Google, HPE, Pegasystems, ServiceNow,
Compuware, Tableau, Qlik, Cisco, Palo Alto, McAfee, Red
Hat, Juniper, Check Point, F5, VMware, and NetApp.
AMEX developers also work extensively with Open Source
technologies …
AMEX WORKS WITH COMMERCIAL & OPEN SOURCE

12. In March 2018, American Express filed for a patent related to
faster payments and blockchain technology
Key contacts:
 Greg Keeley, executive vice president of Global Corporate Payments
 Vishnuvajhala Subrahmanyam, Engineering Director
 Upendra Mardikar, VP Information Security
NEW BLOCKCHAIN TECHNOLOGY PATENT
(APPLICATION # 20180075453)

13. AMEX VENTURES INVESTS IN STARTUPS

14. AMEX is moving 3,000 Phoenix workers to new campus near Scottsdale in 2019.
It’s on a 90-acre, AMEX-owned site at 56th Street and Mayo Boulevard in northeast
Phoenix, where they already have three buildings.
NEW CONSTRUCTION IN PHOENIX

15. 15+ Unit CIOs work closely with the business leaders to innovate and development
technology solutions that improve business operations. Development is mostly
done in New York, Phoenix, and Florida.
15+ UNIT CIO’S
VP & Unit CIO,
New York, NY
Marc D. Gordon
Executive Vice President and Chief
Information Officer
New York, NY
Unit CIO
Phoenix, AZ
SVP Technology
& Unit CIO
Phoenix, AZ
SVP & Unit CIO
New York, NY
VP & Unit CIO
New York, NY
VP & Unit CIO
Miami, FL
VP & Unit CIO
Phoenix, AZ
VP Engineering
& Unit CIO
New York, NY
VP & Unit CIO
Miami, FL
EVP & Unit CIO,
New York, NY
SVP & Unit CIO,
Global Consumer
Technology
United Kingdom
VP & Chief of
Staff of
Technology
New York, NY
VP & Unit CIO
New York, NY
VP & Unit CIO
Phoenix, AZ
VP & Unit CIO
Miami, FL

16. The AMEX company profile report on has 80+ pages of customer insights
compiled to help you sell and market more effectively.
We help sales reps and marketers eliminate costly research time and
uncover new sales pipeline opportunities.
Please visit www.databahn.com and download a sample Fortune 1000
company profile report (PDF).
FORTUNE 1000 COMPANY PROFILE REPORTS