2. Background Founded: 1981 Structure: Core management team plus approximately 70 consultants and project managers Focus: Acknowledged leaders in change management, custom training, communication and project staffing 2
3. Services Dashe & Thomson helps companies maximize the ROI on their technology investments through user acceptance 3
18. Recommended Deliverables and Timing (Example) 15 June Dec Nov Oct July Sept Aug Document Processes Develop Pre-Go-Live Training Content Create and Deliver Communication Plan Write Test Script UAT Pilots Deliver Alpha WBT Go-Live Develop Online Training (EPSS) Revise Training Readiness Survey Deliver Final WBT Train the Super-Users Train the Release Processors Practical Training Webinars
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24. Online Help Custom Classroom eLearning Online Process Documentation Wikis and Social Media Mobile Learning What We Produce 18