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Darling TODAY
  Monthly newsletter | March 2012 | Issue No. 2




                                                                                     Key Takeaways
                                                                                     Understanding USP & Salient
                                                                                     features:
                                                                                     Selling a product or service is more of
                                                                                     selling their Unique Selling Propositions
Sales Training Programme                                                             – the value of the item. Before we sell a
                                                                                     single pumping solution, it is necessary
                                                                                     to understand the worth and usability.
                                                                                     Participants in the training program
                                                                                     were made to do a complete SWOT
 No matter what business we are in, who our customers are, or what the size of       (Strength, Weakness, Opportunity and
our business, the fact is that we need a solid sales training program. Whether the   Threat) analysis on Darling Pumps. This
company is in health care, insurance, retail or any other area, without some sort    helped in knowing how to measure the
of sales development training in place the business will founder.                    scope of the product or service we are
                                                                                     selling.
The sad truth is that it is not always the best company in the industry that
captures the largest market share. Often, the company that is able to best get the   Working on company
word out about what the company has to offer is the one that captures the lion's     objectives:
share of the business.                                                               Understanding the work procedures,
                                                                                     work culture, selling formulas and
Learning how to sell is an ongoing process. There are always new strategies and      financial goals. The sales person is
new technologies that a sales team must learn in order to sell effectively.          acquainted with the marketing
                                                                                     objectives and future plan of the
                                                                                     company.   It is imperative that the
                                                                                     executive goes in the similar direction
                                                                                     as the company moves.
Product Application &
                                                                                       Clientele:
                                                                                       Knowledge is power and for sales
Learning how to sell is an ongoing process. There are always new                       executive, product & its application
strategies and new technologies that a sales team must learn in order to               knowledge can mean more sales. It is
sell effectively.                                                                      difficult to effectively sell to a customer
                                                                                       if we cannot show how a particular
                                                                                       product will address his needs.

This is why a concentrated and                  1. Product Range of Darling Pumps      Devising new selling
dedicated sales training program makes          2. Salient Features & product          strategies:
so much sense, no matter how large or              application of all Pumps.
small the company may be. The fact is           3. Selling Features & competitive      Selling is a typical skill that needs to be
that sales skill training can make all the         edge against other local            nurtured in a regular fashion. Everyday
difference in the world, and such sales            products in the market.             new selling techniques are replacing
training can often mean the difference          4. Darling Pumps – SWOT Analysis       old beliefs. You need to be updated
between success and failure in today's          5. Our competitors in the field        with every latest strategy. Sales training
                                                6. Application / Sector wise           Programs at Darling help in learning the
competitive business environment.
                                                                                       latest       strategies       in      place.
                                                   clientele
                                                                                       Getting relevant resources on high
With increasing sales targets, there is a       7. Pumps for industries
                                                                                       quality marketing tools, selling guides;
risk of employees compromising on                                                      our trainers are experts. They help
organizational business values and           The program aims to increase the          identifying the critical selling issues.
ethics. For an organization to succeed in    effectiveness in the market of sales
                                             personnel towards selling / promoting     Comprehending market
the long run, it has to ensure that its
                                             Darling products.                         behavior:
employees follow the business values it
stands for and training is an appropriate    Skills and performance – Both are the     Any sales person must know his/her
platform to drive home this message to       crucial qualities a sales person must     surrounding competitions. Market
the sales force.                             have. For a sales executive in Pump       changes are volatile and can pose
                                             industry, the demands are even more.      several issues. Our quality sales training
                                             Just a management degree in Marketing     helps one to understand complicated
Understanding the importance &
                                             or a year of industry experience is not   market behavior. To cope up with
urgency of such kind of a sales training
                                             enough. Rigorous training and effective   market expectations and consumer
program, Darling Pumps has come up                                                     demands. Pricing, promotion, placing,
with a training program. The first batch     sales     coaching     are     needed.
                                                                                       and distribution – these factors are also
of training was attended by fresh                                                      important.
engineers of M/S Dronkar & Bros,
Indore                                       Performance follows skill and skill       Examples of typical market behavior,
                                             follows the level of training program.    case studies and real-time sales stories
The customized program was designed          Therefore, sales training programs have   also help in understanding practical
after countless discussions with our         become inevitable for any sales person.   issues.
Marketing executives & Mr. M K
Dronkar. Major inclusions of the training
program were as follows:
Identifying competition:
                                                                                                   Every sales-driven company has to go
                                                                                                   ahead of competitors. We show the
                                                                                                   possible ways to identify future
                                                                                                   competition.     There     are    recent
                                                                                                   techniques and technologies to apply.
                                                                                                   Sales managers or sales heads can use
                                                                                                   these tools effectively. Market research
                                                                                                   is another important area every sales
                                                                                                   person     must      concentrate     on.
                                                                                                   Comprehensive training fills in these
                                                                                                   knowledge gaps.


                                                                                                        Increases the efficiency and
                                                                                                        productivity of a sales person
                                                                                                        Helps in accessing the abilities of
I thank you very much for the idea to                                                                   a sales person
conduct a presentation cum training                                                                     Improves the organization’s ROI
program      arranged by you on 15th
                                                                                                   Sales training is an investment that will
February 2012 covering all products in
                                                                                                   helps     channel     Partners   remain
one day. All applicants were impressed &
                                                                                                   sustainable and competitive in the long
appreciating the method of training,                                                               run. It also motivates the team and
gained product knowledge, selection,                                                               helps them to remain up-to-date with
application of products given by your                                                              respect to the company’s products,
                                                                                                   market           and        competition.
team.
                                                                                                   We invite all Channel partners for
                                                                                                   participating in our sales personnel
The sequence given in the agenda is designed very nicely & is appreciated by our                   Training Program.
fresh engineers. I personally suggest that, these types of training programmes
should be conducted once in a year with all channel partners to motivate & boost
the marketing team.
Sincerely Yours
M. K. DRONKAR

Dronkar & Bros, Indore

Sales Team Feedback

 We thank you for training us on our products. We will try our best in field to express Darling product & also provide timely feedback.
 Naveen Soni

 Thank you for the brilliantly planned training program.
 Ankit Vijayvargiya

 After this effective 1-Day training program, we have come to know the importance & uniqueness of the range of Darling Pumps. We
 are now better equipped to represent Darling Pumps.
 Abhishek Sharma

 Hospitality was great; feeling good to be part of Darling Pumps. Training was fantastic & the trainers covered each & every part of
 pump. Last but not the least, all employees of Darling Pumps were too cooperative. Special thanks to Team Darling
 Sanket Jain
Dealer’s Corner

                                                                                        From the next edition we will be
               MD’s Desk
                                                                                        having a separate column for our
                                                                                        channel partners. We invite
                                                                                        everyone to send relevant articles,
                                                                                        case studies, humor or any other
                                                                                        important information at the
We take training as an essential part of                                                below mentioned email address.
our organization.
It not only updates our team in various                                                 Kindly pass the Newsletter along
aspects of organizational working, but                                                  and/or        recommend       to
                                                                                        associates/friends.
also provides an opportunity to build
upon the knowledge & skill they already                                                 If you have any questions, ideas or
have.                                                                                   suggestions, please do not hesitate
                                                                                        to contact us.


Class room without walls: In our latest initiative to exploit web media for
business, we plan to use online mediums such as Skype, Youtube & Webex tools
to reach sales executives on the move. The training modules will grant user
extendibility, accessibility, and suitability - Users can proceed through a training             Contact us at
program at their own pace and at their own place. They can also access the                  dppl.editor@gmail.com
training at any time, receiving only as much as they need.

Reaching you in the comfort zone of your office.

Individual Goal progress & Tracking: We plan to equip executives with the proper
tools to develop an individual action plan for them to implement in the field. This
helps in maximizing their performance. Thus the effects are easy to measure in
terms of the actions and ability before and subsequently afterwards.


DARLING PUMPS over last so many years has grown richer in experience and
confidence. Each new problem accepted as an opportunity, far from growing
complacent after its noteworthy achievements, DARLING still continues to search
answers to your future needs, designing and manufacturing…




                                                             DARLING PUMPS PVT. LTD.
                                                                                   36-F,Sector B, Industrial Area
                                                                                           Sanwer Raod- 452015
                                                                                                   INDORE (M.P)
                                                                                   Ph: 91-731-2720558,2721782
                                                                                             Fax: 91-73-2721136
                                                                                          www.darlingpumps.in

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Darling Pumps, Newsletter, March 2012

  • 1. Darling TODAY Monthly newsletter | March 2012 | Issue No. 2 Key Takeaways Understanding USP & Salient features: Selling a product or service is more of selling their Unique Selling Propositions Sales Training Programme – the value of the item. Before we sell a single pumping solution, it is necessary to understand the worth and usability. Participants in the training program were made to do a complete SWOT No matter what business we are in, who our customers are, or what the size of (Strength, Weakness, Opportunity and our business, the fact is that we need a solid sales training program. Whether the Threat) analysis on Darling Pumps. This company is in health care, insurance, retail or any other area, without some sort helped in knowing how to measure the of sales development training in place the business will founder. scope of the product or service we are selling. The sad truth is that it is not always the best company in the industry that captures the largest market share. Often, the company that is able to best get the Working on company word out about what the company has to offer is the one that captures the lion's objectives: share of the business. Understanding the work procedures, work culture, selling formulas and Learning how to sell is an ongoing process. There are always new strategies and financial goals. The sales person is new technologies that a sales team must learn in order to sell effectively. acquainted with the marketing objectives and future plan of the company. It is imperative that the executive goes in the similar direction as the company moves.
  • 2. Product Application & Clientele: Knowledge is power and for sales Learning how to sell is an ongoing process. There are always new executive, product & its application strategies and new technologies that a sales team must learn in order to knowledge can mean more sales. It is sell effectively. difficult to effectively sell to a customer if we cannot show how a particular product will address his needs. This is why a concentrated and 1. Product Range of Darling Pumps Devising new selling dedicated sales training program makes 2. Salient Features & product strategies: so much sense, no matter how large or application of all Pumps. small the company may be. The fact is 3. Selling Features & competitive Selling is a typical skill that needs to be that sales skill training can make all the edge against other local nurtured in a regular fashion. Everyday difference in the world, and such sales products in the market. new selling techniques are replacing training can often mean the difference 4. Darling Pumps – SWOT Analysis old beliefs. You need to be updated between success and failure in today's 5. Our competitors in the field with every latest strategy. Sales training 6. Application / Sector wise Programs at Darling help in learning the competitive business environment. latest strategies in place. clientele Getting relevant resources on high With increasing sales targets, there is a 7. Pumps for industries quality marketing tools, selling guides; risk of employees compromising on our trainers are experts. They help organizational business values and The program aims to increase the identifying the critical selling issues. ethics. For an organization to succeed in effectiveness in the market of sales personnel towards selling / promoting Comprehending market the long run, it has to ensure that its Darling products. behavior: employees follow the business values it stands for and training is an appropriate Skills and performance – Both are the Any sales person must know his/her platform to drive home this message to crucial qualities a sales person must surrounding competitions. Market the sales force. have. For a sales executive in Pump changes are volatile and can pose industry, the demands are even more. several issues. Our quality sales training Just a management degree in Marketing helps one to understand complicated Understanding the importance & or a year of industry experience is not market behavior. To cope up with urgency of such kind of a sales training enough. Rigorous training and effective market expectations and consumer program, Darling Pumps has come up demands. Pricing, promotion, placing, with a training program. The first batch sales coaching are needed. and distribution – these factors are also of training was attended by fresh important. engineers of M/S Dronkar & Bros, Indore Performance follows skill and skill Examples of typical market behavior, follows the level of training program. case studies and real-time sales stories The customized program was designed Therefore, sales training programs have also help in understanding practical after countless discussions with our become inevitable for any sales person. issues. Marketing executives & Mr. M K Dronkar. Major inclusions of the training program were as follows:
  • 3. Identifying competition: Every sales-driven company has to go ahead of competitors. We show the possible ways to identify future competition. There are recent techniques and technologies to apply. Sales managers or sales heads can use these tools effectively. Market research is another important area every sales person must concentrate on. Comprehensive training fills in these knowledge gaps. Increases the efficiency and productivity of a sales person Helps in accessing the abilities of I thank you very much for the idea to a sales person conduct a presentation cum training Improves the organization’s ROI program arranged by you on 15th Sales training is an investment that will February 2012 covering all products in helps channel Partners remain one day. All applicants were impressed & sustainable and competitive in the long appreciating the method of training, run. It also motivates the team and gained product knowledge, selection, helps them to remain up-to-date with application of products given by your respect to the company’s products, market and competition. team. We invite all Channel partners for participating in our sales personnel The sequence given in the agenda is designed very nicely & is appreciated by our Training Program. fresh engineers. I personally suggest that, these types of training programmes should be conducted once in a year with all channel partners to motivate & boost the marketing team. Sincerely Yours M. K. DRONKAR Dronkar & Bros, Indore Sales Team Feedback We thank you for training us on our products. We will try our best in field to express Darling product & also provide timely feedback. Naveen Soni Thank you for the brilliantly planned training program. Ankit Vijayvargiya After this effective 1-Day training program, we have come to know the importance & uniqueness of the range of Darling Pumps. We are now better equipped to represent Darling Pumps. Abhishek Sharma Hospitality was great; feeling good to be part of Darling Pumps. Training was fantastic & the trainers covered each & every part of pump. Last but not the least, all employees of Darling Pumps were too cooperative. Special thanks to Team Darling Sanket Jain
  • 4.
  • 5.
  • 6. Dealer’s Corner From the next edition we will be MD’s Desk having a separate column for our channel partners. We invite everyone to send relevant articles, case studies, humor or any other important information at the We take training as an essential part of below mentioned email address. our organization. It not only updates our team in various Kindly pass the Newsletter along aspects of organizational working, but and/or recommend to associates/friends. also provides an opportunity to build upon the knowledge & skill they already If you have any questions, ideas or have. suggestions, please do not hesitate to contact us. Class room without walls: In our latest initiative to exploit web media for business, we plan to use online mediums such as Skype, Youtube & Webex tools to reach sales executives on the move. The training modules will grant user extendibility, accessibility, and suitability - Users can proceed through a training Contact us at program at their own pace and at their own place. They can also access the dppl.editor@gmail.com training at any time, receiving only as much as they need. Reaching you in the comfort zone of your office. Individual Goal progress & Tracking: We plan to equip executives with the proper tools to develop an individual action plan for them to implement in the field. This helps in maximizing their performance. Thus the effects are easy to measure in terms of the actions and ability before and subsequently afterwards. DARLING PUMPS over last so many years has grown richer in experience and confidence. Each new problem accepted as an opportunity, far from growing complacent after its noteworthy achievements, DARLING still continues to search answers to your future needs, designing and manufacturing… DARLING PUMPS PVT. LTD. 36-F,Sector B, Industrial Area Sanwer Raod- 452015 INDORE (M.P) Ph: 91-731-2720558,2721782 Fax: 91-73-2721136 www.darlingpumps.in