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外航订座基础知识
外航订座基础知识 ,[object Object],[object Object],[object Object],[object Object]
概述 ,[object Object],[object Object],[object Object]
第一部分  CRS 系统与航空公司系统联接结构 ,[object Object],[object Object],[object Object]
CRS 系统与航空公司系统的联接 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
1E 1G/1A/1S OAG 非直联航空公司 直联 动态(准确) 静态 ( 10 days delay) 航班查询 航空公司
直联航空公司的 AV 传输方式 ,[object Object],指令转换 拷屏显示 代理人系统 航空公司系统 AN
>AV PEKDTW / 20SEP/NW  NORTHWEST AIRLINES  20SEP-MO-0001 PEK DTW  (BJS/DTT)  ** ET  2NX/SGL  ADZ PAXS CKIN IN 3.5 HRS PRIOR/CKIN CLOSED 75MIN PRIOR  31NW  20 J9 C9 Z9 YR B9 MC HC QC PEKNRT 0905 1335  D10  VC LR TC KC  32NW  26 J1 C5 Z1 Y9 B9 MC HC QC  DTW 1510 1335  744  VC LR TC KC  33NW  20 J9 C9 Z9 YR B9 MC HC QC PEKNRT 0905 1335  D10  VC LR TC KC  34NW  12 J9 C9 Z9 Y9 B9 MC HC QC  DTW 1600 1425  744  VC LR TC KC
EDI 数据交换方式 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
航班数据查询综述 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
航班数据查询综述 航班显示标识与联接方式对照表   国内航空公司 :   第一次 AV 显示的标识 联接方式 说明 第一次 AV 显示结果 SD 结果 记录编号返回 DS# 无缝联接 直接看到航班的准确的舱位状态及可利用座位数 DK->HK DW->HL NN->HN 有 AS# 无缝联接 与上述内容相同 , 只是提示营业员该航班做过修改 DK->HK DW->HL NN->HN 有
航班数据查询综述     国外航空公司 AV 显示 的标识 联接方式 说明 AV 不加航 空公司代码 AV 加航空公司代码 记录编号返回 DS 订 座 协 议 标 识 可直接销售 的协议     航班座位 情况不明 , 显示 Z   AV 后加代码可继续查询       显示具体航班座位信息, A 、 L 或数字   有 AB 记录编号返回协议 有 TY   同国外 CRS 存在销售协议 有 * 航班查询 协议标识 可直接查询 协议 有 DL 除外 空格 无联接协议 航班座位情况不明 , 显示 Z , 通过申请订座 无
航班数据查询综述 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
国内航空公司航班数据查询 ,[object Object],[object Object],[object Object]
国外航空公司航班数据查询 ,[object Object],[object Object],[object Object],[object Object],[object Object]
国外航空公司航班数据查询 ,[object Object],[object Object],[object Object],[object Object]
航班数据查询小结 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
航班数据查询小结 ,[object Object],[object Object],[object Object],[object Object]
航班数据查询小结 ,[object Object],[object Object],[object Object]
第三部分  订座处理 ,[object Object],[object Object],[object Object]
状态代码及行动代码 ,[object Object],[object Object],[object Object],[object Object]
状态代码及行动代码 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
状态代码及行动代码 ,[object Object],[object Object],[object Object],[object Object],[object Object]
状态代码及行动代码 ,[object Object],  行动 代码 描  述 封口( @ )后状态及含义 DR 再确认 RR  再确认 DK 直接占座 HK  确认 DW 候补 HL  候补 KK 确认 HK  确认 KL 从候补状态确认 HK  确认 SS 已销售 HK  确认
状态及行动代码 TK 确认,提示旅客航班变更 HK 确认 TL 候补,提示旅客航班变更 HL 候补 TN 申请,提示旅客航班变更 HN 申请 NN 申请 HN  申请 NO 航空公司不允许销售 该航段被移入 PNR 的历史部分 UC 不接受候补或订座,航班 已关闭(不接受申请) 该航段被移入 PNR 的历史部分 UN 航班取消 该航段被移入 PNR 的历史部分 行动 代码 描  述 封口( @ )后状态及 含义
状态及行动代码 行动 代码 描  述 封口( @ )后状态及含义 US 不接受订座(航班已关闭,可以候补) HL 候补 UU 不接受订座(可以候补) HL 候补 XL 取消候补 该航段被移入 PNR 的历史部分 XX 取消确认或申请 该航段被移入 PNR 的历史部分
[object Object],[object Object],[object Object]
状态及行动代码 ,[object Object],[object Object],[object Object],[object Object],[object Object]
订座记录编号 ,[object Object],[object Object],[object Object],[object Object],[object Object]
订座记录编号 ,[object Object],[object Object],[object Object],[object Object],[object Object]
订座记录编号 ,[object Object],[object Object],[object Object]
订座记录编号 ,[object Object],[object Object]
订座记录编号 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],订座记录编号
订座记录编号 ,[object Object],[object Object],[object Object],[object Object]
订座记录编号 ,[object Object],[object Object],[object Object]
订座记录编号 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
订座记录编号 ,[object Object],[object Object],[object Object]
订座记录编号 ,[object Object],[object Object],[object Object]
订座记录编号 ,[object Object],[object Object],[object Object],[object Object]
[object Object]
经停点及起降时间的显示 FF   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IT 指令 ,[object Object]
机上预留座位 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
AV R/PEKLAX/23OCT/UA
ADM
ASR:2/PEKSFO/57J/P1  封口后状态变为 HK 表示对方已确认
NW 的 PNR 功能 ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
CI  记录提取  ( RT *****/CI ) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],CHINA AIRLINES  /  1.  1CHEN/AMYXIN  2.  1SHI/YANG  3.  1WU/ZHENYU 1 MU  705 M  31MAY PVGHKG HK3  1300 1535 INFO  *3  2 CI  614 H  31MAY HKGTPE HK3  1735 1915/E *3 |  Y CABIN  3 CI  679 H  10JUN TPEHKG HK3  1350 1535/E *6 |  Y CABIN OWNER-CI K44Q2F TKT-001 T/E29BM
如何查看 1A 的记录 ,[object Object]
联程航段 ,[object Object],[object Object],[object Object],[object Object],取消某一段会出现: PARTIAL CANCEL IS NOT SUPPORTED FOR AIRLINES  PLEASE CANCEL THE WHOLE MARRAGE
无源航段 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
无源航段 ,[object Object],[object Object],[object Object],SS SK996 G 30NOV PEKCPH PK10  1.  SK996  G  TH30NOV  PEKCPH PK10
[object Object],[object Object],[object Object],[object Object],[object Object]
如何查询城市信息 ,[object Object],[object Object]
提高外航订座成功率 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
订座记录编号 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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4国际订座业务操作手册Dlc

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  • 6. 1E 1G/1A/1S OAG 非直联航空公司 直联 动态(准确) 静态 ( 10 days delay) 航班查询 航空公司
  • 7.
  • 8. >AV PEKDTW / 20SEP/NW NORTHWEST AIRLINES 20SEP-MO-0001 PEK DTW (BJS/DTT) ** ET 2NX/SGL ADZ PAXS CKIN IN 3.5 HRS PRIOR/CKIN CLOSED 75MIN PRIOR 31NW 20 J9 C9 Z9 YR B9 MC HC QC PEKNRT 0905 1335 D10 VC LR TC KC 32NW 26 J1 C5 Z1 Y9 B9 MC HC QC DTW 1510 1335 744 VC LR TC KC 33NW 20 J9 C9 Z9 YR B9 MC HC QC PEKNRT 0905 1335 D10 VC LR TC KC 34NW 12 J9 C9 Z9 Y9 B9 MC HC QC DTW 1600 1425 744 VC LR TC KC
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  • 11. 航班数据查询综述 航班显示标识与联接方式对照表   国内航空公司 :   第一次 AV 显示的标识 联接方式 说明 第一次 AV 显示结果 SD 结果 记录编号返回 DS# 无缝联接 直接看到航班的准确的舱位状态及可利用座位数 DK->HK DW->HL NN->HN 有 AS# 无缝联接 与上述内容相同 , 只是提示营业员该航班做过修改 DK->HK DW->HL NN->HN 有
  • 12. 航班数据查询综述     国外航空公司 AV 显示 的标识 联接方式 说明 AV 不加航 空公司代码 AV 加航空公司代码 记录编号返回 DS 订 座 协 议 标 识 可直接销售 的协议     航班座位 情况不明 , 显示 Z   AV 后加代码可继续查询       显示具体航班座位信息, A 、 L 或数字   有 AB 记录编号返回协议 有 TY   同国外 CRS 存在销售协议 有 * 航班查询 协议标识 可直接查询 协议 有 DL 除外 空格 无联接协议 航班座位情况不明 , 显示 Z , 通过申请订座 无
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  • 25. 状态及行动代码 TK 确认,提示旅客航班变更 HK 确认 TL 候补,提示旅客航班变更 HL 候补 TN 申请,提示旅客航班变更 HN 申请 NN 申请 HN 申请 NO 航空公司不允许销售 该航段被移入 PNR 的历史部分 UC 不接受候补或订座,航班 已关闭(不接受申请) 该航段被移入 PNR 的历史部分 UN 航班取消 该航段被移入 PNR 的历史部分 行动 代码 描 述 封口( @ )后状态及 含义
  • 26. 状态及行动代码 行动 代码 描 述 封口( @ )后状态及含义 US 不接受订座(航班已关闭,可以候补) HL 候补 UU 不接受订座(可以候补) HL 候补 XL 取消候补 该航段被移入 PNR 的历史部分 XX 取消确认或申请 该航段被移入 PNR 的历史部分
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  • 46. ADM
  • 47. ASR:2/PEKSFO/57J/P1 封口后状态变为 HK 表示对方已确认
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Hinweis der Redaktion

  1. Good afternoon, ladies and gentlemen: My name is , I’m from Marketing Department of ETD. Welcome to our TravelSky Technology Limited. And Hope you have a good time in our company and in Beijing.