6.2 Key Issues with HCO Professionals Some flash points in clinical staff relations are recurring and predictable. In an interview for a new position, you are asked, “How should our HCO deal with these issues? Interspecialty disputes: orthopedics and imaging, surgery and cardiology, or nonphysicians and physicians? Emergency referrals: Providing specialist care to emergency patients, who often arrive at inconvenient times and without insurance or financing? (p. 182) Impaired or obstructive clinical staff members? In the paper, be sure to: Evaluate the effects of commitment to measured performance, an adequate replacement capital budget, and an attractive work site on these issues. Apply biblical principles where appropriate. Defend your position, citing any research and/or evidence to support your arguments. Your paper should include at least three citations from the textbook, articles, or other credible sources. Your citations must be in proper APA format Solution Answer: The issues in the HCO can be dealt with these steps: Implementation of a standardized communication tool, the SBAR (see description on next page), as a guide for communicating changes in patient status. Implementation of an escalation process tool to facilitate timely communication. Daily multidisciplinary patient-centered rounds using a daily goals sheet. Team huddles during each shift. .

1. 6.2 Key Issues with HCO Professionals
Some flash points in clinical staff relations are recurring and predictable. In an interview for a
new position, you are asked, “How should our HCO deal with these issues?
Interspecialty disputes: orthopedics and imaging, surgery and cardiology, or nonphysicians
and physicians?
Emergency referrals: Providing specialist care to emergency patients, who often arrive at
inconvenient times and without insurance or financing? (p. 182)
Impaired or obstructive clinical staff members?
In the paper, be sure to:
Evaluate the effects of commitment to measured performance, an adequate replacement capital
budget, and an attractive work site on these issues.
Apply biblical principles where appropriate.
Defend your position, citing any research and/or evidence to support your arguments.
Your paper should include at least three citations from the textbook, articles, or other credible
sources. Your citations must be in proper APA format
Solution
Answer:
The issues in the HCO can be dealt with these steps:
Implementation of a standardized communication tool, the SBAR (see description on next page),
as a guide for communicating changes in patient status.
Implementation of an escalation process tool to facilitate timely communication.

2. Daily multidisciplinary patient-centered rounds using a daily goals sheet.
Team huddles during each shift.