SlideShare ist ein Scribd-Unternehmen logo
1 von 42
Lessons from our
                                               first year in the App Store



Lessons from our first year in the App Store
Some practical advice




Lessons from our first year in the App Store
A little bit about VoucherCodes.co.uk




Lessons from our first year in the App Store
The UK’s largest voucher site




Lessons from our first year in the App Store
Best known for these…




Lessons from our first year in the App Store
An award winning multi-channel proposition


Lessons from our first year in the App Store
I’m here to talk about our
app




Lessons from our first year in the App Store
18 months ago we’d never made
                                         an app before




Lessons from our first year in the App Store
Five lessons




Lessons from our first year in the App Store
Go native



Lessons from our first year in the App Store
Build a sensible API




Lessons from our first year in the App Store
It will break – that’s ok




Lessons from our first year in the App Store
Build a user retention loop



Lessons from our first year in the App Store
How to get GOOD reviews




Lessons from our first year in the App Store
1. Go native




Lessons from our first year in the App Store
Different design strategies




Lessons from our first year in the App Store
Build something completely
custom




Lessons from our first year in the App Store
Port something from another
platform




Lessons from our first year in the App Store
Go native




  Lessons from our first year in the App Store
We ignored this, and it cost us




Lessons from our first year in the App Store
Lessons from our first year in the App Store
Why go native?




Lessons from our first year in the App Store
A note about getting
featured




  Lessons from our first year in the App Store
Sorry, there’s no magic trick




Lessons from our first year in the App Store
2. Build a platform agnostic API




Lessons from our first year in the App Store
(what that means is)
                                                don’t build an API that
                                               focuses on one platform


Lessons from our first year in the App Store
3. Plan for it to break




Lessons from our first year in the App Store
We released three versions
                        of our iPhone app before it was stable




Lessons from our first year in the App Store
..and it’s even harder on Android




Lessons from our first year in the App Store
Some great app to help with
testing




Lessons from our first year in the App Store
Plan your marketing efforts
                                            around a stable release




Lessons from our first year in the App Store
4. Your app won’t make it
                                                  to the home screen




Lessons from our first year in the App Store
Create a user retention loop




Lessons from our first year in the App Store
The VoucherCodes.co.uk
Method




Lessons from our first year in the App Store
Other great examples




Lessons from our first year in the App Store
5. Reviews are REALLY important




Lessons from our first year in the App Store
CRAP
                                               ARE YOU KIDDING
                                               ME?! THIS APP IS
                                               CRAP!!!
But people only review if they
want to complain                               NOPE
                                               GOOD WHEN IT
                                               WORKS, OTHERWISE
                                               CRAP APP




Lessons from our first year in the App Store
Get your developer to include
review prompts




Lessons from our first year in the App Store
Target active users…
                                               when they are happiest




Lessons from our first year in the App Store
Quick sum up




Lessons from our first year in the App Store
1. Go native

2. Build a sensible API

3. It’s going to break, but that’s ok

4. Build a user retention loop

5. Target active users for positive reviews

Lessons from our first year in the App Store
Thanks for listening

                                                 @danielbower




Lessons from our first year in the App Store

Weitere ähnliche Inhalte

Kürzlich hochgeladen

Kürzlich hochgeladen (20)

08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 
What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?What Are The Drone Anti-jamming Systems Technology?
What Are The Drone Anti-jamming Systems Technology?
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreter
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxFactors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path Mount
 
Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024
 
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxThe Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptx
 
Driving Behavioral Change for Information Management through Data-Driven Gree...
Driving Behavioral Change for Information Management through Data-Driven Gree...Driving Behavioral Change for Information Management through Data-Driven Gree...
Driving Behavioral Change for Information Management through Data-Driven Gree...
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CV
 
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonets
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men
 

Empfohlen

How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
ThinkNow
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
Kurio // The Social Media Age(ncy)
 

Empfohlen (20)

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPT
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage Engineerings
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
 
Skeleton Culture Code
Skeleton Culture CodeSkeleton Culture Code
Skeleton Culture Code
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 

Lessons from our first year in the app store

Hinweis der Redaktion

  1. ----- Meeting Notes (21/11/2012 09:52) -----Fortuitous
  2. ----- Meeting Notes (20/11/2012 12:55) -----Firstly - focus is practical adviceThings to do during and before a buildMake your jobs as marketing professionals easier
  3. ----- Meeting Notes (20/11/2012 12:55) -----Uk's largest6 million membersWSM worlds largest coupon network - 400MLondon, Berlin, Paris and Austin
  4. ----- Meeting Notes (20/11/2012 12:55) -----This is a print-out voucher for ZizziBut also online codes that are used at checkoutCombination of these two channels
  5. ----- Meeting Notes (20/11/2012 12:55) -----2 million downloads2 thousand reviews average 4.5And… takes away the need to print
  6. ----- Meeting Notes (20/11/2012 12:55) -----What makes this significant isNot made an app before
  7. ----- Meeting Notes (20/11/2012 12:55) -----When asked to give this talkI wanted to reflect on practical lessonsOthers could take away an use
  8. ----- Meeting Notes (20/11/2012 12:55) -----Lesson 1Go native - concerns design and how that can help marketing efforts
  9. ----- Meeting Notes (20/11/2012 12:55) -----Lesson 2About building a sensible API"Future proofing"Only technical point
  10. ----- Meeting Notes (20/11/2012 12:55) -----Lesson 3It will break and what marketers should do to plan for this
  11. ----- Meeting Notes (20/11/2012 12:55) -----Lesson 4 - retaining usersEnsuring your app isn't forgotten as quickly as it's installed
  12. ----- Meeting Notes (20/11/2012 12:55) -----Finally lesson 5Tips on how to get not only reviewsgood reviews
  13. ----- Meeting Notes (20/11/2012 13:41) -----Broadly there are three different design strategiesAll with their advantages
  14. ----- Meeting Notes (20/11/2012 13:41) -----Brand the user experienceCreate consistencey across all devicesSteeper learning curve for usersMore complicated to design AND buildSummly is a great example of this - will have taken longer it's clearly been worth it
  15. ----- Meeting Notes (20/11/2012 13:41) -----Porting something from iPhone was common in early Android daysTemptation to do it becuase it's fasterIt's actually slower - I'll explain whyConfusing for users who aren't familiar with the other platformInstagram have been guilty of this
  16. ----- Meeting Notes (20/11/2012 13:41) -----Use the design patterns native to the OSClearly outlined in theHIGDesign.addroid.comWP 8 UX Patterns
  17. ----- Meeting Notes (20/11/2012 13:41) -----We had a working version of the app ready to go liveAnd yet it never made the app storeWe ripped it up and tarted again
  18. ----- Meeting Notes (20/11/2012 13:41) -----Custom fontsCustom tab barand otner customisations not show in that screenThe build was much slower and the code wasn't as clean
  19. ----- Meeting Notes (20/11/2012 13:41) -----Faster to designLoads of research, tools and other content to speed the process alongFor the same reasons it's much easier to develop forUsers will find it easier to useYou're also more likely to get featured----- Meeting Notes (20/11/2012 14:35) -----Native also means no HTML5 wrapper apps
  20. ----- Meeting Notes (20/11/2012 13:41) -----For most people there is no magic trickBuild an app that people want to useGet postiive reviewsBuild an app that shows off the OSGoogle and Apple want to show off apps that make their platforms look goodGoing native this makes a lot of sense----- Meeting Notes (20/11/2012 16:22) -----Get a lot of downloads
  21. ----- Meeting Notes (20/11/2012 13:41) -----While you may----- Meeting Notes (20/11/2012 14:35) -----Want to launch on a specific platform it's important not to focus on thisPut simply don't tell your developer you're making an iPhone appAll the decisions you make should assume a multi-platformSpecifically your API - where you could make some iPh specific decisionsThat make it very hard to undo----- Meeting Notes (20/11/2012 16:56) -----Use open data standards
  22. ----- Meeting Notes (20/11/2012 14:35) -----Assumeing your app will break sounds fairly defeatistIt's not - not only is it our experience, but I've heard t from countless developersI've also heard it directly from Google
  23. ----- Meeting Notes (20/11/2012 14:35) -----Connectivity issues when out-and-aboutFluctations in load on your netowkr are also hard to predict----- Meeting Notes (20/11/2012 16:56) -----It took us three versions to get our iPhone app stable
  24. ----- Meeting Notes (20/11/2012 14:35) -----ASK THE AUDIENCE?In fact we're dealing with this right nowWe soft launched our app last weekWe've already released 3 fixiesCurrently stable, but we know there are more fixes to come----- Meeting Notes (20/11/2012 16:56) -----Retain agencies or develpers following an app launchMake use of the Blacklist feature to block annoying devices
  25. ----- Meeting Notes (20/11/2012 14:35) -----As well as being able to explain the complexitiy of the task to stakeholders in your businesesKEY TAKEAWAYPress releasesEmail marketingEventsPromotionsall should be timed with a stable release and not a launchCreate a test group----- Meeting Notes (20/11/2012 16:56) -----Once you're live and stable plan features then fix - asssume this cylce will repeat itself
  26. ----- Meeting Notes (20/11/2012 14:35) -----Do get the feeling I'm being a little negative?Very few brands or tools are so significant in our livesUnless your making an email client, or are working on the next social networkingNot going to get 'home screen' status
  27. ----- Meeting Notes (20/11/2012 14:35) -----Combat thisNeed a user retention loopSales paralance - selling to existing customersApp retention loop no different -
  28. ----- Meeting Notes (20/11/2012 16:56) -----Straight forwardVisual cues from our Websiteour Emailthat remind users that our appreplaces the need to print a voucherSite = discovery platform
  29. ----- Meeting Notes (20/11/2012 16:56) -----Instapaper the news reading appBookmarklet saves content to your appSimilarly wish lists - you can create actions that prompt users to return to the appNotifications are also really importantUse them intelligently - for example words with friends reminds you when you haven't moved for a few daysOver use and you're gonna get deleted
  30. ----- Meeting Notes (20/11/2012 16:56) -----More likely to be downloadedFeatured - it's unlikely anything under 4 gets featuredCompared against your competition in the app store
  31. ----- Meeting Notes (20/11/2012 16:56) -----We know this to be trueHad an average of 2 and 1/2 stars----- Meeting Notes (20/11/2012 16:58) -----We knew we'd had bugsBut the app was stable and we were confident itWe also noted that people like to use crap in reviewsprobably because it rhyms with app
  32. ----- Meeting Notes (20/11/2012 21:23) -----Importantly you target active userswhen they are happiestAt VC - users are happiest when they've just used a vouhcersaved money on a meal, day out, clothesAnd rather than doing this the first time, or second we did it the third timeEnsuring the user was activeGames, when recieved an orderIt's a relatively simple idea - but one that grew our +ve reviews significantly