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Website Usability making your website work Jessica Hall | Research & User Experience Manager | Reed Business Insight brought to you by
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Usability is about the ease with which customers are able to use a website ease
 
 
 
 
 
Improve the usability of your site in key areas:   Navigation
Page fold
 
Improve the usability of your site in key areas:   Search
 
 
 
 
 
Improve the usability of your site in key areas:   Content
 
First phase of technology: We have all this technology.  What can we make it do?
Second phase of technology:
Third phase of technology:
Understanding your users
Expert usability evaluations,  Personas   Prototyping , Usability testing, User Requirements, SEO, Information Architecture, Wireframes,  User profile surveys  Functional Prototype,  Ethnographic studies ,  Task Analysis , Customer Activity Cycle, Scenario Testing, User Stories,  Usability Testing ,  Cardsorting, Visual Prototype Personas   Personas   Personas   Usability Testing,   Personas   Personas   Surveys ,  User Profile
 
Personas bring focus
 
Usability Testing
 
Questions If you have any questions for Jessica please post them in the webcast disucssion in the commercial property marketer group Click here: http://tinyurl.com/commercial-property-marketer brought to you by
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Next website usability webcast: Wednesday  28 July, 2pm Click this link to register: http://tinyurl.com/websiteux2 brought to you by
Next website usability webcast: Wednesday  28 July, 2pm Click this link to register: http://tinyurl.com/websiteux2 brought to you by

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Introduction to website usability