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HP ArcSight Aides Finansbank in Istanbul in Keeping Risk
and Security in Check   
Transcript of a sponsored BriefingsDirect podcast on how a large bank is using HP tools for
rapid development and deployment while ensuring heightened security.
Listen to the podcast. Find it on iTunes. Sponsor: HP

Dana Gardner: Hello, and welcome to the next edition of the HP Discover Podcast Series. I’m
Dana Gardner, Principal Analyst at Interarbor Solutions, your host and moderator for this
ongoing sponsored discussion on IT innovation and how it’s making an impact on people’s lives.
Once again, we’re focusing on how companies are adapting to the new style of IT to improve IT
performance and deliver better user experiences, and business results. This time,
we’re coming to you directly from the HP Discover 2013 Conference in
Barcelona.

Gardner

We’re here the week of December 9 to learn directly from IT and business
leaders alike how big data, mobile, and cloud, along with converged
infrastructure are all supporting their goals.

Our next innovation case study interview focuses on Finansbank in Istanbul and how they better
manage risk. To learn how, we’re joined by Ugur Yayvak, Senior Designer of Infrastructure at
Finansbank in Istanbul. Welcome.
Ugur Yayvak: Thank you.
Gardner: Tell us a bit about your organization and how you're operating in terms of keeping
compliance and risk issues in check?
Yayvak: Finansbank is one of  the largest banks in Turkey and it has more than
12,000 employees and 600 branches located in Turkey. Banking is a competitive
world in Turkey, and for compliance we have to be rapid. We have to do things
faster. And security is a big point for us.

Yayvak

Gardner: And what sort of challenges have you had in terms of managing your
systems in order to keep up with their compliance and regulatory issues and
needs?

Yayvak: Because we’re a bank, we need to obey the payment-card industry (PCI) and SarbanesOxley (SOX) rules. To accomplish this, we had to create some scripts to check the data on the
servers. It takes lots of time to do compliance reporting. Security is a must for the servers,
because of attacks. We need to be compliant and secure and we need to move fast on the server
side.
Gardner: And so as you began to look for solutions to these problems, how did you come up
with a solution? Where did you go for help?

Compliance and integrity

Yayvak: First of all, we needed a compliance and integrity-check solution. We did a proof of
concept (POC) with three different vendors and we checked for performance,
compliance, tool support, ease of use, reporting tools, and the support that the
vendor would give us. After all that, we chose HP Server Automation.
Gardner: Tell us a little bit about that process. How long have you been using
HP Server Automation software?
Yayvak: We’ve been using it for six months. Three months was for the implementation process,
but during implementation, we created our first rules. We did some basic agent rollouts on the
servers. Now, we have 90 percent coverage on all of our UNIX servers on the Server Automation
site.
Gardner: Have you been experimenting with other HP products, perhaps something around
service management for ongoing operations?
Yayvak: We’re using Service Management and also the ArcSight tool. We integrated Server
Automation with the Service Management, ArcSight, and also Orchestrator to do our jobs in less
time.
Gardner: What have been some of the results that you’ve seen since you've been implementing
these solutions? What have you been gaining in terms of better control and how are your auditors
viewing this rollout?
Yayvak: We’re creating monthly reports for our audit teams, and it takes less time. With the help
of Server Automation, we’ve scheduled our jobs and the audit rules and reports that we want to
share with our audit teams.
It takes much less time than it did before. Also, with the help of the scripts, the daily system
administration tasks are very easy. Previously, we were doing everything by hand. With the help
of the Server Automation, it’s very simple and we can get the results in much less  time.
Gardner: As you gain more automation for your configuration and your servers, does that offer
you some advantage if should you choose to migrate to a new platform or even to a different type
of hosting environment?
If there is an opportunity to take this beyond just operations into transformation, should you want
to move your servers to a co-lo or a managed service provider or even a cloud provider?
Yayvak: We don’t have a plan, but maybe after using this product, we might.

Looking to the future

Gardner: What about the future? Do you have plans to move further, perhaps using ArcSight?
Are there other security benefits that you have in mind?
Yayvak: One is to improve audit server automation, because there are some scripts that we’ve
changed. Those changes that we’ve done on the servers must be audited. We also want to
integrate Server Automation with ArcSight to track the changes that we’ve made. And if we’ve
made an error, we will be alerted by the ArcSight server.
Gardner: Because you’re such a large organization with many branch offices, is there full
centralization? Is this all happening in one data center or are you able to use this across a wider
distribution?
Yayvak: Right now, we’re using our central data center, and also the disaster recovery site. But
maybe later on, we can implement this for the branches to take care of the data servers there.
Gardner: That usually means some significant cost savings.
Yayvak: For sure.
Gardner: Okay, is there anything here at the Discover show in Barcelona that is intriguing to
you? What announcements or advances in the products capture your interest?
Yayvak: The new version of Server Automation came out this year, and we wanted to know
what has changed. Also Finansbank will use lots of HP's products like Service Manager,
Orchestration Manager, Operations Manager. This event was a good place to learn what has
changed across these services.
Gardner: Well great. I’m afraid we'll leave it there. We’ve been talking about how Finansbank
in Istanbul has been improving their server automation and bringing a better compliance and
audit capability as a result. I'd like to thank our guest, Ugur Yayvak, Senior Designer of
Infrastructure at Finansbank.
I'd also like to thank our audience as well for joining us for this special new style of IT
discussion coming to you directly from the HP Discover 2013 Conference in Barcelona.
I'm Dana Gardner; Principal Analyst at Interarbor Solutions, your host for this ongoing series of
HP sponsored discussions. Thanks again for listening, and come back next time.
Listen to the podcast. Find it on iTunes. Sponsor: HP
Transcript of a sponsored BriefingsDirect podcast on how a large bank is using HP tools for
rapid development and deployment while ensuring heightened security. Copyright Interarbor
Solutions, LLC, 2005-2014. All rights reserved.

You may also be interested in:
	

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 •	

	

 •	

	

 •	

	

 •	

	

 •	

	

 •	

	

 •	

	

 •	

	

 •	


Network virtualization eases developer and operations snafus in the mobile and cloud era
Siemens Brazil blazes a best practices path to deliver work flow applications on mobile
devices
Service virtualization solves bottlenecks amid complex billing process for German telco
Nimble Storage Leverages Big Data and Cloud to Produce Data Performance
Optimization on the Fly
Inside story on how HP implemented the TippingPoint intrusion prevention system across
its own security infrastructure
In remaking itself, HP delivers the IT means for struggling enterprises to remake
themselves
MZI Healthcare Identifies Big Data Patient Productivity Gems Using HP Vertica
Thought Leader Interview: HP's Global CISO Brett Wahlin on the future of Security and
Risk
Panel explains how CSC creates a tough cybersecurity posture against global threats
Risk and complexity: Businesses need to get a grip

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HP ArcSight Aides Finansbank in Istanbul in Keeping Risk and Security in Check   

  • 1. HP ArcSight Aides Finansbank in Istanbul in Keeping Risk and Security in Check    Transcript of a sponsored BriefingsDirect podcast on how a large bank is using HP tools for rapid development and deployment while ensuring heightened security. Listen to the podcast. Find it on iTunes. Sponsor: HP Dana Gardner: Hello, and welcome to the next edition of the HP Discover Podcast Series. I’m Dana Gardner, Principal Analyst at Interarbor Solutions, your host and moderator for this ongoing sponsored discussion on IT innovation and how it’s making an impact on people’s lives. Once again, we’re focusing on how companies are adapting to the new style of IT to improve IT performance and deliver better user experiences, and business results. This time, we’re coming to you directly from the HP Discover 2013 Conference in Barcelona. Gardner We’re here the week of December 9 to learn directly from IT and business leaders alike how big data, mobile, and cloud, along with converged infrastructure are all supporting their goals. Our next innovation case study interview focuses on Finansbank in Istanbul and how they better manage risk. To learn how, we’re joined by Ugur Yayvak, Senior Designer of Infrastructure at Finansbank in Istanbul. Welcome. Ugur Yayvak: Thank you. Gardner: Tell us a bit about your organization and how you're operating in terms of keeping compliance and risk issues in check? Yayvak: Finansbank is one of  the largest banks in Turkey and it has more than 12,000 employees and 600 branches located in Turkey. Banking is a competitive world in Turkey, and for compliance we have to be rapid. We have to do things faster. And security is a big point for us. Yayvak Gardner: And what sort of challenges have you had in terms of managing your systems in order to keep up with their compliance and regulatory issues and needs? Yayvak: Because we’re a bank, we need to obey the payment-card industry (PCI) and SarbanesOxley (SOX) rules. To accomplish this, we had to create some scripts to check the data on the servers. It takes lots of time to do compliance reporting. Security is a must for the servers,
  • 2. because of attacks. We need to be compliant and secure and we need to move fast on the server side. Gardner: And so as you began to look for solutions to these problems, how did you come up with a solution? Where did you go for help? Compliance and integrity Yayvak: First of all, we needed a compliance and integrity-check solution. We did a proof of concept (POC) with three different vendors and we checked for performance, compliance, tool support, ease of use, reporting tools, and the support that the vendor would give us. After all that, we chose HP Server Automation. Gardner: Tell us a little bit about that process. How long have you been using HP Server Automation software? Yayvak: We’ve been using it for six months. Three months was for the implementation process, but during implementation, we created our first rules. We did some basic agent rollouts on the servers. Now, we have 90 percent coverage on all of our UNIX servers on the Server Automation site. Gardner: Have you been experimenting with other HP products, perhaps something around service management for ongoing operations? Yayvak: We’re using Service Management and also the ArcSight tool. We integrated Server Automation with the Service Management, ArcSight, and also Orchestrator to do our jobs in less time. Gardner: What have been some of the results that you’ve seen since you've been implementing these solutions? What have you been gaining in terms of better control and how are your auditors viewing this rollout? Yayvak: We’re creating monthly reports for our audit teams, and it takes less time. With the help of Server Automation, we’ve scheduled our jobs and the audit rules and reports that we want to share with our audit teams. It takes much less time than it did before. Also, with the help of the scripts, the daily system administration tasks are very easy. Previously, we were doing everything by hand. With the help of the Server Automation, it’s very simple and we can get the results in much less  time. Gardner: As you gain more automation for your configuration and your servers, does that offer you some advantage if should you choose to migrate to a new platform or even to a different type of hosting environment?
  • 3. If there is an opportunity to take this beyond just operations into transformation, should you want to move your servers to a co-lo or a managed service provider or even a cloud provider? Yayvak: We don’t have a plan, but maybe after using this product, we might. Looking to the future Gardner: What about the future? Do you have plans to move further, perhaps using ArcSight? Are there other security benefits that you have in mind? Yayvak: One is to improve audit server automation, because there are some scripts that we’ve changed. Those changes that we’ve done on the servers must be audited. We also want to integrate Server Automation with ArcSight to track the changes that we’ve made. And if we’ve made an error, we will be alerted by the ArcSight server. Gardner: Because you’re such a large organization with many branch offices, is there full centralization? Is this all happening in one data center or are you able to use this across a wider distribution? Yayvak: Right now, we’re using our central data center, and also the disaster recovery site. But maybe later on, we can implement this for the branches to take care of the data servers there. Gardner: That usually means some significant cost savings. Yayvak: For sure. Gardner: Okay, is there anything here at the Discover show in Barcelona that is intriguing to you? What announcements or advances in the products capture your interest? Yayvak: The new version of Server Automation came out this year, and we wanted to know what has changed. Also Finansbank will use lots of HP's products like Service Manager, Orchestration Manager, Operations Manager. This event was a good place to learn what has changed across these services. Gardner: Well great. I’m afraid we'll leave it there. We’ve been talking about how Finansbank in Istanbul has been improving their server automation and bringing a better compliance and audit capability as a result. I'd like to thank our guest, Ugur Yayvak, Senior Designer of Infrastructure at Finansbank. I'd also like to thank our audience as well for joining us for this special new style of IT discussion coming to you directly from the HP Discover 2013 Conference in Barcelona. I'm Dana Gardner; Principal Analyst at Interarbor Solutions, your host for this ongoing series of HP sponsored discussions. Thanks again for listening, and come back next time.
  • 4. Listen to the podcast. Find it on iTunes. Sponsor: HP Transcript of a sponsored BriefingsDirect podcast on how a large bank is using HP tools for rapid development and deployment while ensuring heightened security. Copyright Interarbor Solutions, LLC, 2005-2014. All rights reserved. You may also be interested in: • • • • • • • • • • Network virtualization eases developer and operations snafus in the mobile and cloud era Siemens Brazil blazes a best practices path to deliver work flow applications on mobile devices Service virtualization solves bottlenecks amid complex billing process for German telco Nimble Storage Leverages Big Data and Cloud to Produce Data Performance Optimization on the Fly Inside story on how HP implemented the TippingPoint intrusion prevention system across its own security infrastructure In remaking itself, HP delivers the IT means for struggling enterprises to remake themselves MZI Healthcare Identifies Big Data Patient Productivity Gems Using HP Vertica Thought Leader Interview: HP's Global CISO Brett Wahlin on the future of Security and Risk Panel explains how CSC creates a tough cybersecurity posture against global threats Risk and complexity: Businesses need to get a grip