1. Alice in
Wonderland
Emma van Nijmegen – The
Leadership Value of LVV
Managing Director
Syndicate 5
1. Machadi Dana Prasetya
2. M. Khadafi
3. M. Rahdianto
4. M. Ridwan
5. Pedro PutuWirya
6. YulianiDewi
7. SetoKusparyanti

2. Theory of FIRO B
FIRO B (Fundamental Interpersonal Orientation Behaviors)
explain us about how people mode in interact each other.
FIRO B contain 3 aspect :
 Inclusion
 Related with people need of interaction with their group,
example : Joining a team, involve in discussion within team
 Control
 Related with people need of control within their group,
example : leading in decision making, affect the leader, taking
decision
 Affection
 Related with people need of support within their group,
example : intimacy with the group, open discussion with the
group

3. Emma Personality
 Characters
 FIRO B Perspective
 Expressed Behavior
 Inclusion
 High inclusion behavior
 People manager, get closer to the employee and listen to their concern, open
minded and respect the critics
 Blend with the people and shorten the gap between manager and employee
 Develop a teamwork and employee ownership of the company on her leadership
model
 Control
 Medium to high control behavior
 Govern the tea and subordinate to develop the working environment as she wanted
 Direct the team to achieve the vision in order to leverage the company corporate
culture
 Typical leader that can manage the subordinates well, while she can synergize her
co-partners in respectful manner
 Affection
 High affection behavior
 Touch the heart of the workers
 Listening and understanding warmly
 Care to her team and also to her employees
 Conflict avoidance, try to minimize conflict and develop an open minded
environment
QUESTION 1

4. Emma Personality
 Characters
 FIRO B Perspective
 Wanted Behavior
 Inclusion
 Medium inclusion behavior
 She is a woman that used to be independent to do anything
 It doesn’t mean she neglect the cooperation
 Proactively involve with the others
 Control
 Medium to high control behavior
 Tends to always wanting to know in deeper of any aspects that
considered as the company vitals entity, such as people’s voice,
customer satisfaction, operations and behavior of the worker
 Affection
 Medium affection behavior
 Typically independent woman
 Able to survive by herself
 More dominant to give caring to the other than wanting caring from the
other
QUESTION 1

5. Theory of Emotional Intelligence
An assortment of non cognitive skills,
capabilities, and competencies that influence
a person’s ability to succeed in coping with
environmental demands and pressures
Dimension of Emotional Intelligence :
 Self-awareness: knowing what you’re feeling
 Self-management: managing emotions and impulses
 Social skills: handling the emotions of others
 Relationship management

6. Emma Personality
Characters
 EQ Perspective
 Self Awareness
 Confidence and persistence
 Sometimes jump into conclusion
 Priority assignment should be aligned with the corporate big
picture instead of following her intuition
 Generally she has good self awareness on her strengths and
weaknesses
 Social Awareness
 Service excellence prioritization either to employee or customer
 Develop a warm corporate culture, open minded, family type
of corporate operations, blend with senior and junior corporate
members
 Deep empathy as the leader, listen carefully to her staffs,
appreciate the concerns and willingness to solve the problems
especially related to people concern that driven the corporate
culture
QUESTION 1

7. Emma Personality
Characters
 EQ Perspective
 Self Management
 Trusted as leader
 Optimistic vision regardless there were some corporate entities that saw her vision as
impossible things
 High adaptation to the changes environment, as manager to Managing Director
 Having a good initiative to start the relationship and make it closer instead of
waiting for someone telling her the truth
 Relationship Management
 Treating people as people with humanity approach
 Inspirational leadership can be felt from the way she drove the company, the vision
achievement and the way she interact with the employee and managing her
supporting team
 Influence the others very good, ensuring the confidence level of her management
team is always up, while in other side she always maintaining her employees are
having comfortable working environment
 The agent of change, against the existing norm, woman leader that can made
significant changes within the organization
 Conflict avoidance, that’s why she always trigger the employee/manager to speak
up and discuss intensely for some problems that sensitive within the company
 Bond builder in good manner, typical great leader that can touch the heart of her
team to work not only as worker but also as family
 Generally, she is the leader of dream, with some minor weaknesses that still can be
maintained
QUESTION 1

8. Emma Personality
 Value
 Open minded corporate culture driven by her
vision
 Open communication
 Open to critics
 Hard worker
 Total in the job completion
 Affection to the employee and team
 Driven the company with humanity approach
 Develop and caring people instead of burden
them
QUESTION 1

9. Emma Personality
 Motive
 Make the profitable company
 Change the corporate culture
 Develop an open environment for the
employee and manager, blend as the
team and work as a unity
 Service satisfaction for customer as one of
the target
QUESTION 1

10. Emma Character Builder
 Personal
 Hard worker
 Sensitive to people problems
 Charity and caring people
 Conflict avoidance
 Diplomacy and open minded
 Family
 The norm and family culture
 Independent
 Conflict avoidance
 Open minded family
 Technical engineer father gave some sense to her future career sense
 Education
 Engineering school has gave an technical problem analytic and solver skills to her
 Went abroad and lived a year has gave another experience on multicultural environment
 Lived in Indonesia as expat but “far away” from expat life has equipped her to have the
sense of low class people
 Company
 Start the career from Zero has build her into a well talented leader
 Experience in Neerlandia in several managerial positions already developed the managerial
skills for her to face the future in the higher position
QUESTION 2

11. Will her career will be
successful?
 Yes, Why?
 She has strong leadership characters that almost
people like :
 Good communication skillls
 “Down to earth” leader
 Has both technical knowlege and people sense
 Openness to criticism and suggestion
 She can be positioned herself as a role model in
organization structure.
 Every body respect and trust her because her
personality.
QUESTION 3

12. Will Emma Succeed ?
With great experience and great leadership
behaviour, we think Emma will succeed.
Compare to the theory of Four Emotional
Intelligence, Emma has all the key point.
QUESTION 3
Organizational Behaviour – Schermerhorn, pg 63

13. LVV under Post AG, Will Emma
Survice?
YES, why?
 Personal character can’t be beat down easily only due to
corporate ownership changes
 Easy going personality
 Good communication skills vertically and horizontally
 Persistence and high motivated personality
 People loves her and she loves people
 Nothing to lose for her incase the worst thing happened, since
she do the job and playing key role as the leader with the heart
leadership approach instead of autocracy or one man show
type
 The new owner culture which is typically similar with Dutch
culture will not giving any significant impact to corporate
culture that Emma has done
 LVV operational and management still belongs to itself, even
with stronger financial support for expansion and service
assurance
QUESTION 4