This new lesson planned in the new slimming of the syllabus September 2013.The aim is how to raise citizens who care about their environment and complain in civilized way

1. MS4 level: Letter of Complaint PDP Writing
Guided Sheet
timi
ng
Interaction Procedure VAKT
Teach‐
students
Students
‐ teacher
Students
‐teacher
Teacher
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students
Teacher
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students
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Teacher
MS4 level : Letter of Complaint. File One
 Warmer: The teacher greets his learners and welcomes them, then
invites them to talk about the last séance .
 Brainstorming: The teacher invites the learners to think about the topic
of the lesson through pictures showing the topic.
 The teacher invites the learners to discuss the topic and reports on the
board all the learners’ suggestions.
 The teacher introduces the Situation of Integration through :
 Authentic photos showing real life situations
 Set of instructions
 Problem Solving situation
The Situation of Integration:
Planning Stage: The teacher invites the learners to plan their ideas in a
table to make them elicit all the ideas about the problem exposed .
Format Problem Causes Complaint to Expressions Grammar
The layout of a
complaint letter
Step 1: Clearly
state the facts of
your complaint.
Step 2: discuss
why you are so
unhappy/upset.
Step 3: suggest
solutions to the
problem.
Food
Waste
Pollution
‐Man’s
behavior
‐local
authorities
‐ new
papers
‐ media
‐school
head master
Opening
paragraph
‐I am writing to
complain about…
‐I am dissatisfied
with…
‐Middle
paragraph
‐ I was shocked/
surprised…
‐ To my surprise..
closing
paragraph:
‐I demand
immediate
action….
‐Thanking you
in advance..
‐ simple
present
‐ would
‐
imperative
‐ time
sequencers
Board and
marker
Flashcard
s showing
food
waste
pollution
Board and
marker
Board and
marker
Function: Complaining (Letter of complaint)
Language form : Simple present, would ( polite request), imperative , time sequencers.
Vocabulary : Vocabulary related to food waste garbage.
Visual aids: Pictures and flashcards showing garbage and dirty cities.
Aim: By the end of this lesson the learners will be able to write a letter of complaint
Each morning you see your local streets dirty and full of garbage.
You want to react to such problem.
Write a letter of complaint to your local authorities talking about
this problem.
Write about:
The problem (food waste)
The causes:
Inhabitants’ behaviour.
Lack of food cans
Food trucks
The solutions:
campaign to clean streets and cities
information day about food waste
impose fines on persons who pollute .

2.
Students
Teacher
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teacher
Student
‐teacher
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students
Drafting: (writing the first draft)by looking at the plans, the students st
art writing their essays. they may change the order of their main supports,
or rearrange their minor supports
if there is always a mistake either in the organization or in the grammar
or the choice/form of the vocabulary. This leads the learners to editing.
Editing : Teacher invites to learners to check their mistakes
‐Editing steps :
*Grammar and spelling :
‐check their spelling
‐check their grammar.
‐read their letter again
*Style and organization :
‐Make sure their letter has an introduction.
‐Check that you have a opening sentence that identifies the main idea
of the letter .
‐ check that all their paragraphs follow the paragraph format
‐See if their letter is interesting.
‐ Publishing :
The learners are invited to present their letters to the whole class, then
reports on the board the best one.
Suggested letter:
‐ The learners read the corrected letter then copy down.
Board and
marker
Board and
marker
Board and
maker
Dear Sir,
I am writing to complain about food waste pollution. Every
morning, I see our streets and city full of garbage thrown
everywhere .
To my surprise I see people throwing garbage at any time,
and not in garbage cans. The garbage trucks have no specific
time.
I would demand immediate actions to stop this. I suggest a
campaign to clean streets and cities make an information day
about food waste and set fines on person who pollute our
environment .
Thanking you in advance
Yours Sincerely