Microsoft Viva Topics

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Connections is a company branded employee app in Teams. It is a gateway to your employee experience, with personalized news, communications, tasks, people and resources. It provides a single curated employee destination that can be configured for specific roles like frontline workers. So, leaders can communicate and engage their employees, and employees can get easy access to the tools and resources they need from one place.. Connections builds on existing capabilities in Microsoft 365 like SharePoint and Yammer. And it pulls your communications together into a pre-configured app in Teams, designed for both desktop and mobile workers. It also acts as a launching pad to the other 3 Viva modules Insights brings together Workplace Analytics, MyAnalytics and Glint into a unified insights app in Teams to provide data-driven and privacy-protected insights for individuals, managers and leaders. For example, employees get personalized insights, only they can see, that help them protect their time for breaks, focused work, and learning in order to promote improved productivity and wellbeing. Topics focuses on knowledge and expertise. Topics applies AI to identify knowledge and experts and organize them into shared topics. AI automatically creates a topic page for each topic. It’s like Wikipedia for the enterprise where AI does the first draft. And these topic pages are surfaced as Topic Cards right in the flow of work in Office and Teams. Finally, Learning allows employees to easily discover informal and formal learning in the flow of work. It aggregates content from LinkedIn Learning, Microsoft Learn and 3rd party training content and your own organizations content – all in one place. Along with providing aggregation and recommendations, it also allows managers to assign and track training, as well as report on training within and across teams.

Technologie

Empower people with
knowledge & expertise
Microsoft Viva Topics
David J. Rosenthal
VP & GM, Digital Business
November 3, 2021
Microsoft Global Webinar

of top-performing
companies reported that
digital training programs
boosted employee
engagement and
performance. 2
The driving force for any business is its people.
Organizations with
highly engaged
employees have
21%
greater profitability.4
Highly engaged
employees are
12x
less likely to leave their
company than those
who are not engaged.1
94%
of employees say they
would stay at a
company longer if it
invested in their learning
and development. 3
1 Glint, 2 PwC’s Global Digital IQ survey, 3 LinkedIn Learning 2020 Workplace Learning Report, 4 Gallup
86%

Six key elements of a great employee experience
Wellbeing
Growth
Connection
Purpose
Focus
Empowerment

Employee
What is an Employee Experience Platform (EXP)
A system of experiences that help organizations create a thriving culture with
engaged employees and inspiring leaders
Company Resources
Employee Portals and Apps
Workplace Services (pay, benefits, IT,
legal, compliance)
Insights
Analytics, Nudges, Surveys
Feedback, Sentiment
Knowledge
People & Experts
Documents & Content
Projects
Communities
Diversity & Inclusion
Interest groups
Team cohesion
Wellbeing
Physical, Mental,
Emotional, Financial
Growth & Development
Learning & Coaching
Recruiting, On-boarding & Career
Talent & Performance Development
Communications
Announcements, News, Events

Learning
Skilling and
growth
Topics
Knowledge and
expertise
Insights
Productivity and
wellbeing
Connections
Culture and
communications
Microsoft Viva
Empower people and teams to be their best

Viva Topics
Empower people with
knowledge & expertise

People spend about an hour
a day – or up to seven weeks a year –
searching for or recreating information
Spiceworks/ZD survey commissioned by
Microsoft, February 2021
https://aka.ms/viva/topics/spiceworks

Viva Topics
Knowledge challenges
Finding the right information
Knowing where to search, for what, and which search
results to trust is challenging
Traditional search methods
The way people search is often inefficient, and
spread across numerous platforms or apps
Loss in productivity
Using multiple tools drives context switching

Viva Topics
Knowledge and expertise
Turn content into usable knowledge
Use AI to reason over your organization’s content
and automatically identify, process, and organize it
into easily accessible knowledge
Organize knowledge into topic pages
Enable your organization’s experts to share and
refine knowledge through curated topic pages,
automatically generated and updated by AI
Make knowledge easy to discover and use
Deliver relevant topic cards in the apps people use
everyday

Mott MacDonald
Operating from 180 principal offices in 50 countries, Mott
Macdonald is a global engineering and consulting firm helping
clients navigate many of the planet’s most intricate challenges.
Looking to help their employees more easily share and acquire
knowledge, Mott MacDonald deployed Microsoft Viva for
knowledge and expertise discovery. Now employees can learn and
contribute to practice areas and projects by tapping into the
organization’s knowledge communities from anywhere in
Microsoft 365.
“Our success is based on our employee’s knowledge and how they
apply that knowledge to what they’re doing. Project Cortex
enables connected thinking …helping us realize quicker speed to
market with our projects.”
- Productivity Applications Architect, Mott MacDonald
INDUSTRY
Consulting Services

What’s next
Visit: https://aka.ms/Viva/Topics
Ask your Razor Technology Account Manager
to schedule an EXP briefing
Participate in a Knowledge Envisioning
Session

866.797.3282 | Razor-tech.com
David J. Rosenthal
VP & General Manager
Digital Business
@DavidJRosenthal
SlideShare

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Protect your business with a universal identity platform The Azure Active Directory (Azure AD) enterprise identity service provides single sign-on and multi-factor authentication to help protect your users from 99.9 percent of cybersecurity attacks. Gartner named Microsoft a leader in Magic Quadrant 2020 for Access Management Single sign-on simplifies access to your apps from anywhere Conditional Access and multi-factor authentication help protect and govern access A single identity platform lets you engage with internal and external users more securely Developer tools make it easy to integrate identity into your apps and services Connect your workforce Whether people are on-site or remote, give them seamless access to all their apps so they can stay productive from anywhere. Automate workflows for user lifecycle and provisioning. Save time and resources with self-service management. Choose from thousands of SaaS apps Simplify single sign-on. Azure AD supports thousands of pre-integrated software as a service (SaaS) applications. Protect and govern access Safeguard user credentials by enforcing strong authentication and conditional access policies. Efficiently manage your identities by ensuring that the right people have the right access to the right resources. Engage with your customers and partners Secure and manage customers and partners beyond your organizational boundaries, with one identity solution. Customize user journeys and simplify authentication with social identity and more. Integrate identity into your apps Accelerate adoption of your application in the enterprise by supporting single sign-on and user provisioning. Reduce sign-in friction and automate the creation, removal, and maintenance of user accounts.

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The Nintex Platform is Easy-to-use, Powerful and Complete to manage, automate and optimize your processes. Manage processes by discovering, mapping and sharing across process participants and owners. This often leads to opportunities for process automation. Many processes involve the capture of information and our forms capability provides an ease-to-use, responsive design experience, often eliminating paper forms. With advanced workflow capabilities you can quickly design powerful applications using advanced logic and rules to eliminate manual work. Nintex RPA drives speed by automating those mundane, repetitive tasks. Since many processes involve the need to generate a document we have a DocGen offering to automatically create documents from both unstructured and structured data sources. With Nintex Sign powered by Adobe Sign you can easily integrate eSign into your signature-based workflows for total automation. Once you have been managing and automating processes, imagine the amount of information available on how your business is operating. Leveraging Nintex Analytics you are able to get process intelligence allowing you to monitor, analyze and improve your business. With the Nintex platform our customers and partners value our extensibility, using pre-built connecters as well as leveraging our Xtensions to build powerful bi-directional connectors to orchestrate processes across any systems in your organization. Combining the power of Nintex with our customer success and vast partner network it is easy to see why our customers are so successful.

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To help teams be more productive, we need to change the way we think about meetings. Today, a meeting is typically treated as a stand-alone event, and the phone and video conferencing tools people use are designed to support that event. What if we approached meetings in a more connected way – not as discrete events, but as a series of connected gatherings that drive collaborative progress? This approach is at the heart of how we built the meeting experience in Microsoft Teams. We built Microsoft Teams to help people meet smarter. Stay focused. And achieve more.

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Microsoft Teams brings together chat, meetings, calling, collaboration, app integration, and file storage into a single interface. This new central hub for teamwork can help streamline the way users get things done, improving user satisfaction and accelerating business outcomes. We’re continually expanding Teams capabilities to enable you to communicate and collaborate in new ways, break down organizational and geographical barriers, and drive efficiency in process and decision making. Teams is a powerful tool that opens the door to an entirely new way of doing business.

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A Zero Trust approach should extend throughout the entire digital estate and serve as an integrated security philosophy and end to end strategy. Identities. Identities whether they represent people, services, or IOT devices define the Zero Trust control plane. When an identity attempts to access a resource, we need to verify that identity with strong authentication, ensure access is compliant and typical for that identity, and follows least privilege access principles. Devices. Once an identity has been granted access to a resource, data can flow to a variety of different devices From IoT devices to smartphones, BYOD to partner managed devices, and on premises workloads to cloud hosted servers. This diversity creates a massive attack surface area, requiring we monitor and enforce device health and compliance for secure access. Applications. Applications and APIs provide the interface by which data is consumed. They may be legacy on premises, lift and shifted to cloud workloads, or modern SaaS applications. Controls and technologies should be applied to discover Shadow IT, ensure appropriate in-app permissions, gate access based on real-time analytics, monitor for abnormal behavior, control of user actions, and validate secure configuration options. Data. Ultimately, security teams are focused on protecting data. Where possible, data should remain safe even if it leaves the devices, apps, infrastructure, and networks the organization controls. Data should be classified, labeled, and encrypted, and access restricted based on those attributes. Infrastructure. Infrastructure (whether on premises servers, cloud based VMs, containers, or micro services) represents a critical threat vector. Assess for version, configuration, and JIT access to harden defense, use telemetry to detect attacks and anomalies, and automatically block and flag risky behavior and take protective actions. Networks. All data is ultimately accessed over network infrastructure. Networking controls can provide critical “in pipe” controls to enhance visibility and help prevent attackers from moving laterally across the network. Networks should be segmented (including deeper in network micro segmentation) and real time threat protection, end to end encryption, monitoring, and analytics should be employed. Each of these six foundational elements serves as a source of the signal, a control plane for enforcement, and a critical resource to defend. You should appropriately spread your investments across each of these elements for maximum protection.

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Content services to capture and scale your expertise SharePoint Syntex uses advanced AI and machine teaching to amplify human expertise, automate content processing, and transform content into knowledge. Content understanding Create AI models that capture expertise to classify and extract information and automatically apply metadata. Capture expertise with AI Build no-code AI models that teach the cloud to read content the way you do. Enrich content and metadata Find key facts in your content to improve search and teamwork. Content processing Automate the capture, ingestion, and categorization of content and streamline content-centric processes. Automatically classify content Use advanced AI in SharePoint Syntex to capture and tag structured and unstructured content. Streamline content processes Integrate with Power Automate to build workflows that leverage extracted metadata. Content compliance Connect and manage content to improve security and compliance. Integrate content across systems Connect SharePoint Syntex to content inside and outside Microsoft 365. Protect and manage content Enforce security and compliance policies with automatically applied sensitivity and retention labels.

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Microsoft Viva Topics

1. Empower people with knowledge & expertise Microsoft Viva Topics David J. Rosenthal VP & GM, Digital Business November 3, 2021 Microsoft Global Webinar

2. Resilience

3. of top-performing companies reported that digital training programs boosted employee engagement and performance. 2 The driving force for any business is its people. Organizations with highly engaged employees have 21% greater profitability.4 Highly engaged employees are 12x less likely to leave their company than those who are not engaged.1 94% of employees say they would stay at a company longer if it invested in their learning and development. 3 1 Glint, 2 PwC’s Global Digital IQ survey, 3 LinkedIn Learning 2020 Workplace Learning Report, 4 Gallup 86%

4. Six key elements of a great employee experience Wellbeing Growth Connection Purpose Focus Empowerment

5. Employee What is an Employee Experience Platform (EXP) A system of experiences that help organizations create a thriving culture with engaged employees and inspiring leaders Company Resources Employee Portals and Apps Workplace Services (pay, benefits, IT, legal, compliance) Insights Analytics, Nudges, Surveys Feedback, Sentiment Knowledge People & Experts Documents & Content Projects Communities Diversity & Inclusion Interest groups Team cohesion Wellbeing Physical, Mental, Emotional, Financial Growth & Development Learning & Coaching Recruiting, On-boarding & Career Talent & Performance Development Communications Announcements, News, Events

6. Learning Skilling and growth Topics Knowledge and expertise Insights Productivity and wellbeing Connections Culture and communications Microsoft Viva Empower people and teams to be their best

7. Viva Topics Empower people with knowledge & expertise

8. People spend about an hour a day – or up to seven weeks a year – searching for or recreating information Spiceworks/ZD survey commissioned by Microsoft, February 2021 https://aka.ms/viva/topics/spiceworks

9. Viva Topics Knowledge challenges Finding the right information Knowing where to search, for what, and which search results to trust is challenging Traditional search methods The way people search is often inefficient, and spread across numerous platforms or apps Loss in productivity Using multiple tools drives context switching

10. Viva Topics Knowledge and expertise Turn content into usable knowledge Use AI to reason over your organization’s content and automatically identify, process, and organize it into easily accessible knowledge Organize knowledge into topic pages Enable your organization’s experts to share and refine knowledge through curated topic pages, automatically generated and updated by AI Make knowledge easy to discover and use Deliver relevant topic cards in the apps people use everyday

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22. Mott MacDonald Operating from 180 principal offices in 50 countries, Mott Macdonald is a global engineering and consulting firm helping clients navigate many of the planet’s most intricate challenges. Looking to help their employees more easily share and acquire knowledge, Mott MacDonald deployed Microsoft Viva for knowledge and expertise discovery. Now employees can learn and contribute to practice areas and projects by tapping into the organization’s knowledge communities from anywhere in Microsoft 365. “Our success is based on our employee’s knowledge and how they apply that knowledge to what they’re doing. Project Cortex enables connected thinking …helping us realize quicker speed to market with our projects.” - Productivity Applications Architect, Mott MacDonald INDUSTRY Consulting Services

23. What’s next Visit: https://aka.ms/Viva/Topics Ask your Razor Technology Account Manager to schedule an EXP briefing Participate in a Knowledge Envisioning Session

24. Q&A

25. 866.797.3282 | Razor-tech.com David J. Rosenthal VP & General Manager Digital Business @DavidJRosenthal SlideShare

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