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Remote Leadership: Rocking the Digital Workplace

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Cynthia Clay
Cynthia Clay

60-minute webinar introducing five areas virtual leaders need to address: Virtual Distance, Low Engagement, Confusion, Isolation, and Invisibility.

Business
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© 2019 NetSpeed Learning Solutions. All rights reserved. 1 Remote Leadership Rocking the Digital Workplace April 2019
© 2019 NetSpeed Learning Solutions. All rights reserved. 2 Webinar Objectives • Apply the C3 model to improve your managers' abilities to lead virtually • Respond constructively to meet the needs of virtual team members • Learn to calibrate, collaborate, and celebrate the work of your virtual teams
© 2019 NetSpeed Learning Solutions. All rights reserved. 3 Tweet #virtualleader #NSLSLive
© 2019 NetSpeed Learning Solutions. All rights reserved. 4 Purpose What do you want to gain from participating in this webinar?
© 2019 NetSpeed Learning Solutions. All rights reserved. 5 Definition A virtual leader manages a team with individuals who telecommute or work from other locations. What role do you play?
© 2019 NetSpeed Learning Solutions. All rights reserved. 6 Trends Over the next decade, will the use of virtual teams: • Decrease • Stay the same • Increase
© 2019 NetSpeed Learning Solutions. All rights reserved. 7 Who Uses Virtual Teams? • 46% of organizations polled • 66% of multi-national organizations • 80% of organizations with 10,000+ employees Sources: SHRM and i4CP
© 2019 NetSpeed Learning Solutions. All rights reserved. 8 Barriers to Success • Virtual distance • Incomplete communication • Lack of reporting systems • Micro-management What other barriers might challenge a virtual leader?
© 2019 NetSpeed Learning Solutions. All rights reserved. 9 Importance/Skill Gaps 1. Getting virtual team members’ poor performance back on track 2. Holding virtual team members accountable for results 3. Coaching with virtual team members to develop skills 4. Building effective one-to-one relationships with virtual team members
© 2019 NetSpeed Learning Solutions. All rights reserved. 10 Importance/Skill Gaps 5. Building strong teamwork with virtual team members 6. Ensuring work productivity is high with virtual team members 7. Mediating conflict between virtual team members 8. Providing ongoing praise or recognition to virtual team members
© 2019 NetSpeed Learning Solutions. All rights reserved. 11 Importance/Skill Gaps 9. Celebrating virtual team members’ team and individual success 10. Ensuring work quality is high with virtual team members Source: NetSpeed Learning Solutions N = 202
© 2019 NetSpeed Learning Solutions. All rights reserved. 12 Virtual Leader Gaps Which of these top ten gaps are true of your virtual leaders?
© 2019 NetSpeed Learning Solutions. All rights reserved. 13 Obstacles to Success • Familiarity with project planning software • Time to build relationships with virtual team members • Time to meet frequently with virtual team members • Easy access to problem solving for technology • Ability to monitor work tasks and productivity Source: NetSpeed Learning Solutions N = 202
© 2019 NetSpeed Learning Solutions. All rights reserved. 14 Virtual Leadership
© 2019 NetSpeed Learning Solutions. All rights reserved. 15 Virtual Leadership
© 2019 NetSpeed Learning Solutions. All rights reserved. 16 Virtual Leadership
© 2019 NetSpeed Learning Solutions. All rights reserved. 17 Virtual Leadership
© 2019 NetSpeed Learning Solutions. All rights reserved. 18 Virtual Leadership
© 2019 NetSpeed Learning Solutions. All rights reserved. 19 Virtual Presence
© 2019 NetSpeed Learning Solutions. All rights reserved. 20 Create Virtual Presence How can you create strong virtual presence?
© 2019 NetSpeed Learning Solutions. All rights reserved. 21 C3 Model Calibration Collaboration Celebration
© 2019 NetSpeed Learning Solutions. All rights reserved. 22 C3 Model Calibrate: To plan or devise something carefully so as to have a precise use or application. Calibration Collaboration Celebration
© 2019 NetSpeed Learning Solutions. All rights reserved. 23 C3 Model Collaborate: To labor together. Calibration Collaboration Celebration
© 2019 NetSpeed Learning Solutions. All rights reserved. 24 C3 Model Celebrate: To praise someone, often publicly. Calibration Collaboration Celebration
© 2019 NetSpeed Learning Solutions. All rights reserved. 25 Virtual Team Member Needs What do virtual team members need from you, their virtual leader?
© 2019 NetSpeed Learning Solutions. All rights reserved. 26 C3 Model Calibration Collaboration Celebration
© 2019 NetSpeed Learning Solutions. All rights reserved. 27 Calibrating Actions Name one calibrating action you should take as a virtual leader.
© 2019 NetSpeed Learning Solutions. All rights reserved. 28 Goal Setting Is it possible for goal-setting to be collaborative and motivating on a virtual team?
© 2019 NetSpeed Learning Solutions. All rights reserved. 29 C3 Model Calibration Collaboration Celebration
© 2019 NetSpeed Learning Solutions. All rights reserved. 30 Collaborative Awareness Activity Availability Process Perspective Environment
© 2019 NetSpeed Learning Solutions. All rights reserved. 31 Cognitive Overload What is the biggest source of cognitive overload on your virtual teams?
© 2019 NetSpeed Learning Solutions. All rights reserved. 32 Perspective How confident are you that your virtual team has developed perspective in: • Team norms • Historical background • Vision of the future • Shared cultural values
© 2019 NetSpeed Learning Solutions. All rights reserved. 33 Perspective How can you use micro-learning to help build shared perspective on your virtual teams?
© 2019 NetSpeed Learning Solutions. All rights reserved. 34 C3 Model Calibration Collaboration Celebration
© 2019 NetSpeed Learning Solutions. All rights reserved. 35 Theory of Acquired Needs Source: David McClelland
© 2019 NetSpeed Learning Solutions. All rights reserved. 36 Theory of Acquired Needs
© 2019 NetSpeed Learning Solutions. All rights reserved. 37 Theory of Acquired Needs
© 2019 NetSpeed Learning Solutions. All rights reserved. 38 Theory of Acquired Needs
© 2019 NetSpeed Learning Solutions. All rights reserved. 39 Theory of Acquired Needs What is your primary driver?
© 2019 NetSpeed Learning Solutions. All rights reserved. 40 Theory of Acquired Needs How might you recognize the results of each person on your team?
41© 2019 NetSpeed Learning Solutions. All rights reserved. • Five, 90-minute web workshops • Delivered by our virtual trainers or your virtual trainers • Combined with NetSpeed Fast Tracks™ micro-learning for pre- and post-class reinforcement • May be licensed and customized Synchronous
© 2019 NetSpeed Learning Solutions. All rights reserved. 42 1 2 3 5 4 The Power of Web Conferencing Running Effective Virtual Meetings The Power of Connection Building Virtual Relationships The Power of Calibration Building Accountability on a Virtual Team The Power of Collaboration Harnessing Individual and Team Strengths The Power of Celebration Recognizing Individual and Team Results The Roadmap
© 2019 NetSpeed Learning Solutions. All rights reserved. 43 Take Action Share one insight or one action
44© 2019 NetSpeed Learning Solutions. All rights reserved. • Link to download the ebook (Rocking the Digital Workplace: Communicating and Leading Virtually) Take Our Survey
© 2019 NetSpeed Learning Solutions. All rights reserved. 45 Q & A
46 Thank You!

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Remote Leadership: Rocking the Digital Workplace

  • 1. © 2019 NetSpeed Learning Solutions. All rights reserved. 1 Remote Leadership Rocking the Digital Workplace April 2019
  • 2. © 2019 NetSpeed Learning Solutions. All rights reserved. 2 Webinar Objectives • Apply the C3 model to improve your managers' abilities to lead virtually • Respond constructively to meet the needs of virtual team members • Learn to calibrate, collaborate, and celebrate the work of your virtual teams
  • 3. © 2019 NetSpeed Learning Solutions. All rights reserved. 3 Tweet #virtualleader #NSLSLive
  • 4. © 2019 NetSpeed Learning Solutions. All rights reserved. 4 Purpose What do you want to gain from participating in this webinar?
  • 5. © 2019 NetSpeed Learning Solutions. All rights reserved. 5 Definition A virtual leader manages a team with individuals who telecommute or work from other locations. What role do you play?
  • 6. © 2019 NetSpeed Learning Solutions. All rights reserved. 6 Trends Over the next decade, will the use of virtual teams: • Decrease • Stay the same • Increase
  • 7. © 2019 NetSpeed Learning Solutions. All rights reserved. 7 Who Uses Virtual Teams? • 46% of organizations polled • 66% of multi-national organizations • 80% of organizations with 10,000+ employees Sources: SHRM and i4CP
  • 8. © 2019 NetSpeed Learning Solutions. All rights reserved. 8 Barriers to Success • Virtual distance • Incomplete communication • Lack of reporting systems • Micro-management What other barriers might challenge a virtual leader?
  • 9. © 2019 NetSpeed Learning Solutions. All rights reserved. 9 Importance/Skill Gaps 1. Getting virtual team members’ poor performance back on track 2. Holding virtual team members accountable for results 3. Coaching with virtual team members to develop skills 4. Building effective one-to-one relationships with virtual team members
  • 10. © 2019 NetSpeed Learning Solutions. All rights reserved. 10 Importance/Skill Gaps 5. Building strong teamwork with virtual team members 6. Ensuring work productivity is high with virtual team members 7. Mediating conflict between virtual team members 8. Providing ongoing praise or recognition to virtual team members
  • 11. © 2019 NetSpeed Learning Solutions. All rights reserved. 11 Importance/Skill Gaps 9. Celebrating virtual team members’ team and individual success 10. Ensuring work quality is high with virtual team members Source: NetSpeed Learning Solutions N = 202
  • 12. © 2019 NetSpeed Learning Solutions. All rights reserved. 12 Virtual Leader Gaps Which of these top ten gaps are true of your virtual leaders?
  • 13. © 2019 NetSpeed Learning Solutions. All rights reserved. 13 Obstacles to Success • Familiarity with project planning software • Time to build relationships with virtual team members • Time to meet frequently with virtual team members • Easy access to problem solving for technology • Ability to monitor work tasks and productivity Source: NetSpeed Learning Solutions N = 202
  • 14. © 2019 NetSpeed Learning Solutions. All rights reserved. 14 Virtual Leadership
  • 15. © 2019 NetSpeed Learning Solutions. All rights reserved. 15 Virtual Leadership
  • 16. © 2019 NetSpeed Learning Solutions. All rights reserved. 16 Virtual Leadership
  • 17. © 2019 NetSpeed Learning Solutions. All rights reserved. 17 Virtual Leadership
  • 18. © 2019 NetSpeed Learning Solutions. All rights reserved. 18 Virtual Leadership
  • 19. © 2019 NetSpeed Learning Solutions. All rights reserved. 19 Virtual Presence
  • 20. © 2019 NetSpeed Learning Solutions. All rights reserved. 20 Create Virtual Presence How can you create strong virtual presence?
  • 21. © 2019 NetSpeed Learning Solutions. All rights reserved. 21 C3 Model Calibration Collaboration Celebration
  • 22. © 2019 NetSpeed Learning Solutions. All rights reserved. 22 C3 Model Calibrate: To plan or devise something carefully so as to have a precise use or application. Calibration Collaboration Celebration
  • 23. © 2019 NetSpeed Learning Solutions. All rights reserved. 23 C3 Model Collaborate: To labor together. Calibration Collaboration Celebration
  • 24. © 2019 NetSpeed Learning Solutions. All rights reserved. 24 C3 Model Celebrate: To praise someone, often publicly. Calibration Collaboration Celebration
  • 25. © 2019 NetSpeed Learning Solutions. All rights reserved. 25 Virtual Team Member Needs What do virtual team members need from you, their virtual leader?
  • 26. © 2019 NetSpeed Learning Solutions. All rights reserved. 26 C3 Model Calibration Collaboration Celebration
  • 27. © 2019 NetSpeed Learning Solutions. All rights reserved. 27 Calibrating Actions Name one calibrating action you should take as a virtual leader.
  • 28. © 2019 NetSpeed Learning Solutions. All rights reserved. 28 Goal Setting Is it possible for goal-setting to be collaborative and motivating on a virtual team?
  • 29. © 2019 NetSpeed Learning Solutions. All rights reserved. 29 C3 Model Calibration Collaboration Celebration
  • 30. © 2019 NetSpeed Learning Solutions. All rights reserved. 30 Collaborative Awareness Activity Availability Process Perspective Environment
  • 31. © 2019 NetSpeed Learning Solutions. All rights reserved. 31 Cognitive Overload What is the biggest source of cognitive overload on your virtual teams?
  • 32. © 2019 NetSpeed Learning Solutions. All rights reserved. 32 Perspective How confident are you that your virtual team has developed perspective in: • Team norms • Historical background • Vision of the future • Shared cultural values
  • 33. © 2019 NetSpeed Learning Solutions. All rights reserved. 33 Perspective How can you use micro-learning to help build shared perspective on your virtual teams?
  • 34. © 2019 NetSpeed Learning Solutions. All rights reserved. 34 C3 Model Calibration Collaboration Celebration
  • 35. © 2019 NetSpeed Learning Solutions. All rights reserved. 35 Theory of Acquired Needs Source: David McClelland
  • 36. © 2019 NetSpeed Learning Solutions. All rights reserved. 36 Theory of Acquired Needs
  • 37. © 2019 NetSpeed Learning Solutions. All rights reserved. 37 Theory of Acquired Needs
  • 38. © 2019 NetSpeed Learning Solutions. All rights reserved. 38 Theory of Acquired Needs
  • 39. © 2019 NetSpeed Learning Solutions. All rights reserved. 39 Theory of Acquired Needs What is your primary driver?
  • 40. © 2019 NetSpeed Learning Solutions. All rights reserved. 40 Theory of Acquired Needs How might you recognize the results of each person on your team?
  • 41. 41© 2019 NetSpeed Learning Solutions. All rights reserved. • Five, 90-minute web workshops • Delivered by our virtual trainers or your virtual trainers • Combined with NetSpeed Fast Tracks™ micro-learning for pre- and post-class reinforcement • May be licensed and customized Synchronous
  • 42. © 2019 NetSpeed Learning Solutions. All rights reserved. 42 1 2 3 5 4 The Power of Web Conferencing Running Effective Virtual Meetings The Power of Connection Building Virtual Relationships The Power of Calibration Building Accountability on a Virtual Team The Power of Collaboration Harnessing Individual and Team Strengths The Power of Celebration Recognizing Individual and Team Results The Roadmap
  • 43. © 2019 NetSpeed Learning Solutions. All rights reserved. 43 Take Action Share one insight or one action
  • 44. 44© 2019 NetSpeed Learning Solutions. All rights reserved. • Link to download the ebook (Rocking the Digital Workplace: Communicating and Leading Virtually) Take Our Survey
  • 45. © 2019 NetSpeed Learning Solutions. All rights reserved. 45 Q & A