60-minute webinar focused on strategies to improve virtual training and deliver better webinars that lead to on-the-job application.

1. Design Tips to
Increase Training
Engagement and
Application
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Objectives
• Increase engagement and participation in
your web training sessions
• Go beyond simple chat and polling
activities
• Ensure that people apply what they have
learned after the web training
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Introduction
• Cynthia Clay, President/CEO, NetSpeed Learning
• Author of Great Webinars: Interactive Learning
that is Captivating, Informative, and Fun
• Work with our clients to build thriving virtual
workplaces, better virtual leaders, and stellar
virtual learning
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Purpose
What is your primary purpose in attending this
webinar today?
• Experience an engaging, interactive webinar
• Pick up design techniques to increase engagement
• Learn how to write better case studies and activities
• Improve my virtual facilitation skills overall
• Other
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Shut it Down!
What are surefire ways to shut down engagement and
participation in a webinar or virtual event?
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The Process
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Increase Engagement
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Provide content that is practical and
applicable
How do you ensure that the
content of a training program is
practical and applicable?

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Practical and Relevant
• Survey their experience levels
• Write terminal learning objectives
(What will they know and be able
to do differently?)
• Provide context for learners
• Move from theoretical to the practical
• Pilot the content with the “real” audience
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Increase Engagement
Interact with starter questions before the session starts
Use relevant icebreakers
Leverage all the interaction tools in your platform
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Increase Engagement
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Encourage peer-to-peer learning
What does peer-to-peer
learning add to the
experience?

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Rule of Thumb
Call for participation and interaction every 3 minutes
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Increase
Engagement
Design juicy questions
and activities to capture
and keep attention
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Other Engagement Strategies
What other engagement
strategies have you used
to increase participation?
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Retention
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Writing Challenging
Case Examples
Share an example of a
case study or problem
included in one of your
training programs.
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Tips for Better Case Examples
• Focus on 1 – 3 problems or issues
• State the goal or purpose
• Present the facts of the case
• Write focused questions for small
groups to answer in breakout rooms
• Ensure that the practical content
applied to the case “solves” the
problem
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HR Case Example
What’s the most boring way to present this training on Human
Resources policies and practices?
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Apply the Learning Model
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Annette Brandon Lucinda DJ Kristin
Meet
the Team

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The Learning Process
• Divide content into segments based on the specific
policy
• Have them read the policies or watch videos
describing the policies
• Give quizzes to confirm policy knowledge
• Attend the virtual session to apply the policy in case
examples
• Present fun, evolving case examples featuring the
team members
• Use breakout rooms for small groups to solve cases
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Get Them to Apply It!
• Learning doesn’t stop at the end of the virtual session
• Assign tasks to complete
• Have them report back online
• Schedule follow up coaching sessions
• What else?
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In Your Own Words
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What have you learned today that will help
you increase engagement and application
in your virtual training sessions?
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Taking Action
What is one thing you intend to do now?
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Q
&
A
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One More Resource
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Download a complimentary ebook:
Great Web Engagement: Connecting,
Meeting, and Training Online

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Thank you!
Cynthia Clay
NetSpeed Learning
206-517-5271
info@netspeedlearning.com
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