1. CXPA Finland Webinar:
Connecting Culture with CX
#cxpafinland #shirute

2. Program
Welcome to CXPA Finland webinar
Sirte Pihlaja (CCXP), Head of Team, CXPA Finland & CEO, Shirute
Connecting Culture with Customer Experience
Claire Tidey, Connecting Customers Programme Manager, Aegon
Questions & Answers
Claire Tidey & Sirte Pihlaja
Closing words
Sirte Pihlaja

3. Join the LIVE discussion!
You can join the LIVE discussion by writing to the chat box.
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You can follow tweets for this webinar at
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4. forum-cxpa.puheet.info

5. #cxpafinland
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6. This webinar was brought to you by
We thank our partners

7. shirute.fi/en/cem

10. CXPA Finland Webinar:
Connecting Culture with CX
#cxpafinland #shirute

11. Let us know how we did today!
We want to make sure our webinars and live
events are always succesful. Let us know if there
is anything we could do better or if you were
especially satisfied with something!
You can leave feedback about this webinar at:
https://bit.ly/cxpafi-webinar-connecting-
culture
We will draw one best-selling CX3 Book between
everyone who have left feedback.

12. This webinar was brought to you by
We thank our partners

13. cxpa.fi/events

14. June 13th at 3 pm (EEST) with Microsoft
#cxpafinland #shirute

15. shirute.fi/en/cem (English) OR shirute.fi/cem (Finnish)

16. KIITOS. THANK YOU.
#cxpafinland #shirute