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CXPA Finland Webinar:
Connecting Culture with CX
#cxpafinland #shirute
Program
Welcome to CXPA Finland webinar
Sirte Pihlaja (CCXP), Head of Team, CXPA Finland & CEO, Shirute
Connecting Culture with Customer Experience
Claire Tidey, Connecting Customers Programme Manager, Aegon
Questions & Answers
Claire Tidey & Sirte Pihlaja
Closing words
Sirte Pihlaja
Join the LIVE discussion!
You can join the LIVE discussion by writing to the chat box.
Please send your questions to our presenters through the Q&A!
If sharing to social media, please use the hashtags
#cxpafinland #shirute
You can follow tweets for this webinar at
https://bit.ly/cxpafi-webinar-connecting-culture-tweetwall
forum-cxpa.puheet.info
#cxpafinland
#shirute
This webinar was brought to you by
We thank our partners
shirute.fi/en/cem
CXPA Finland Webinar:
Connecting Culture with CX
#cxpafinland #shirute
Let us know how we did today!
We want to make sure our webinars and live
events are always succesful. Let us know if there
is anything we could do better or if you were
especially satisfied with something!
You can leave feedback about this webinar at:
https://bit.ly/cxpafi-webinar-connecting-
culture
We will draw one best-selling CX3 Book between
everyone who have left feedback.
This webinar was brought to you by
We thank our partners
cxpa.fi/events
June 13th at 3 pm (EEST) with Microsoft
#cxpafinland #shirute
shirute.fi/en/cem (English) OR shirute.fi/cem (Finnish)
KIITOS. THANK YOU.
#cxpafinland #shirute

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CXPA Finland Webinar: Connecting Culture

  • 1. CXPA Finland Webinar: Connecting Culture with CX #cxpafinland #shirute
  • 2. Program Welcome to CXPA Finland webinar Sirte Pihlaja (CCXP), Head of Team, CXPA Finland & CEO, Shirute Connecting Culture with Customer Experience Claire Tidey, Connecting Customers Programme Manager, Aegon Questions & Answers Claire Tidey & Sirte Pihlaja Closing words Sirte Pihlaja
  • 3. Join the LIVE discussion! You can join the LIVE discussion by writing to the chat box. Please send your questions to our presenters through the Q&A! If sharing to social media, please use the hashtags #cxpafinland #shirute You can follow tweets for this webinar at https://bit.ly/cxpafi-webinar-connecting-culture-tweetwall
  • 6. This webinar was brought to you by We thank our partners
  • 8.
  • 9.
  • 10. CXPA Finland Webinar: Connecting Culture with CX #cxpafinland #shirute
  • 11. Let us know how we did today! We want to make sure our webinars and live events are always succesful. Let us know if there is anything we could do better or if you were especially satisfied with something! You can leave feedback about this webinar at: https://bit.ly/cxpafi-webinar-connecting- culture We will draw one best-selling CX3 Book between everyone who have left feedback.
  • 12. This webinar was brought to you by We thank our partners
  • 14. June 13th at 3 pm (EEST) with Microsoft #cxpafinland #shirute
  • 15. shirute.fi/en/cem (English) OR shirute.fi/cem (Finnish)