Open text applicationxtender 16.3 highlights customerfacing

What’s new in
ApplicationXtender 16.3
Chris Wynder

OpenText Confidential. ©2017 All Rights Reserved. 2
Who am I-Product Marketing
Manager
Dr. Christopher Wynder
Formerly:
Director of Client Services- ThinkDox Information Management consulting.
-Managed strategic partnerships, Marketing, Implementation and Support
teams.
Senior Consulting Analyst- Info-Tech Research Group.
-Managed the Information management practice including vendor comparisons
(ECM, WCM, Archiving, Productivity suites), implementation strategy and
information governance.
-Also served as Healthcare/Pharma SME.
Canadian Research Chair- Neurodevelopment Genetics and Stem Cells.
-I led a group that studied drug discovery for Brain cancer.
-Collaborated and consulted with Physicians and hospitals to aid in clinical
research programs.

• User Experience
• Optimized Document viewer
• Enhanced Text Search
• Result set improvements
• Improved printing support
• Landing Pages
• Productivity
• Web-Based Scanning
• Expanded MSG file support
• Extensibility
• Rest Service Enhancements
• Product Readiness
• CRD – DB/OS/Certification
• Enhancements
Overview of ApplicationXtender 16.3 improvements
Why 16.3 instead of 8.X or 9?
“16.3” represents the first release of ApplicationXtender since the move to OpenText. The change from 8.X numbering to
16.X reflects that, by placing ApplicationXtender in the same release number system as all OpenText products.

New ApplicationXtender integrations and upgrades
using OpenText products
Document Manager Web Access ApplicationXtender
Connector
OpenText Character
Reader (formerly
RecoSTAR)
OpenText Character
Reader (formerly
RecoSTAR)
OpenText Captiva Toolkit 2.1
Adobe PDFL 15.0.5 SDKAdobe PDFL 15.0.5 SDK

ApplicationXtender

PDF
AX Capture
Package
ApplicationXtender
AX Connector
AX Workflow manager
AX Reports Management
ApplicationXtender provides Capture to Display
management of documents
Organize Find Display
Process documents
Increase efficiency
Information sources
AX
Secure documents by saving
directly to AX
Captiva
SNAP
OCC
Classify,
Prepare,
Connect to
process
PDF reports saved
directly into AX
automatically
Search from
LOB apps

For users: “Processes” = “The Apps that they work in”
CRM
PDF
Everyone thinks of each of
their processes as an
“App”.
ApplicationXtender
provides document and
information management
that aligns with your users
thinking about documents.
Documents are only valuable due to their role in completing a process

Easy navigation through all of your
“Apps”
Name of App. Is configurable to ensure
that users easily can get work done.
List of all “Apps”
for that person
(and only those
Apps
Easily work with documents within an App with a clean interface.

Organize the process not the documents
In a process based world people are more productive when
their process is repeatable and you don’t need to
remember the file name.
The searches can be re-run over time so that if new
documents are added by a colleague you can find them as
part of the same process.
-when they need the document not when it was added
“I just wish the program could remember my search so I don’t have to
look for all of the documents again”

Use a system that organizes and manages user apps
to reduce lost time
9am
DATE
?
5pm
The average user’s day
How many different
applications are
they using
How many different
processes are they
managing
How repeatable is their day?
Most user’s spend their time doing similar but not the same task.
These Barely Repeatable Processes (BRPs) form the core
activities of any job role.
When there is a difference between work tasks and the automated
process, users will break policies and procedures.
ERP/CRM
ApplicationXtender makes it easy for users to go
back to their work to find the documents based
on the process they are working on - not the
filename or time that they uploaded the
document.

Provide the flexibility to find documents that
may have multiple uses
Documents often come in based
on a specific process; Accounts
Payable, Quotes, Service
Referrals, information request.
In order to complete the request
you often need to search across
Apps to ensure that no matter
who initially owned the document-
it can be found.
Of course this depends on your
access rights.

Get back to where they left off easily in
the next session

ApplicationXtender focuses on providing the platform to fill
the gaps in between user information and ECM handling
Adoption and BRPs are linked together. Solve the users’ key
needs and you’ll solve your compliance concerns surrounding
structured documents and records.
Capture Organize Use Archive or
retire
ECM
lifecycle
User
information
lifecycle
Generate Record Use
?
Organize Re-
Organize
A search based interface
reduces the need for users
to “remember” document
names.
Users lack the tools to
appropriately archive
content
Process based Apps
ease findability issues
Forget
or store

Quick preview of results using native
viewer
Quick preview allows
you to quickly view a
page of content
between documents

Document level processing of Query
results

Use an ECM platform that works with how your brain
works
Weak
recall
Filename
=
Using ApplicationXtender as
the single storage point
automatically makes files
easier to find through
meeting the location
aspect.
Weak
recall
Description
=
ApplicationXtender’s
process focus and full text
search mean that users can
use access to business or
personal descriptors for
information
Strong
recall=
The human brain needs two
references:
Description and location
Network file servers do a poor
job of giving descriptions
[filename description]
ApplicationXtender is purpose built to support your processes out of the box. The platform can adapt to the
business processes that you already have- rather than changing how you manage your business to fit into the
system.

Easily review documents as part of a
process

See the contextual hits in preview mode
to reduce search time

Highlights
Meet the new features of ApplicationXtender 16.3

Get an overview of document use as part of the log-in
experience
Administrator view
For users that have access and permissions on multiple
applications after logging into AX 16.3 they will see the recent
viewed documents as well as the documents that are
checked out across applications.
User view
For users working in a single application or users without
administrator privileges, the landing page will show only the
document that they have recently viewed

Get back to work quickly with the recently viewed
document landing page
At the application level, users will see
their saved queries as well as the most
recent documents created as part of the
application.

Scan directly into ApplicationXtender when using Web
Access
Hover text provides users hints on
the type of descriptors that are
allowed for each metadata field.

Modify scanned documents in-app
Modify existing files by direct scan of replacement or
additional pages into documents.
Perform Batch scans directly from Web access.

Completely integrated text search
Search all documents or
select specific documents
to perform text search.
You can even search
within a single document
via the actions drop down.
See the context of the hits and prevalence of
searched term in each document.
For complicated searches on large datasets
you will be able to track how many of the
documents have already been searched

Document preparation for export now a back-end
service
Users can now continue working while
printing, exporting or emailing documents.
The icon allows users to track the progress of
the document prep.

documentum.opentext.com/application-Xtender/offerings/applicationxtender/
twitter.com/opentext
linkedin.com/company/opentext
Thank you
Want to learn more about what is next for ApplicationXtender: blogs.opentext.com/author/cwynderopentext-com/

Open text applicationxtender 16.3 highlights customerfacing

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