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Facility Optimization in
Federal Mission-Critical
    Environments




                Lee Technologies
Introduction

     With modern technology, change is the rule… not the exception.
Technology is always getting faster, smaller, and as a byproduct, hotter.
For this reason, data centers and other mission critical facilities (SCIFs,
COOP sites, comm. Centers, etc…) pose an ongoing challenge when it
comes to facility optimization. For the DoD and federal government, add
to that challenge by upgrading, relocating or consolidating -the potential
for downtime is immeasurable.

     As technology evolves, mission-critical facilities need greater
cooling capacity, in turn using more energy at higher costs. Although
these facilities and their costs continually inflate, they face flat or
reduced budgets, a fact that makes the facility optimization absolutely
vital.

    To optimize your facility, use the following steps to review each
process for efficiency. Ultimately, it can lower costs and mitigate
downtime in your facility. Remember, the measures you take to
maintain the leanest, greenest and most reliable facility are just as
important as the information housed in it.




Long-Term Approach: Understanding Your
Organization and IT Goals

    Organizations often develop initiatives for their mission-critical
facilities in response to problems or limitations. However, creating a
strong, long-term optimization plan up front is the first step to avoiding
contingencies and ensuring scalability. The key to planning this stage
successfully is bridging the gap between your IT manager and the
design/build firm. To this end, the facility manager serves as the
foundation of the planning process, ensuring that the IT department's
needs are met by design/build firm.




                                                                             1
Start your planning with a Design Intent document that thoroughly
illustrates the narrative of the project background. Ensure that your
document includes thorough answers to the following questions:


        What were the specific circumstances that prompted the
         decision to design a new facility?
        What are the goals you look to achieve with the new facility?
        What are the performance and maintenance abilities of your
         staff?
        What is the expected lifespan and budget expectations for your
         mission-critical facility, today and in the future?
        What challenges did you face in the old facility, especially in
         relation to green initiatives?
        What are the IT department's plans for their technology
         upgrades in the next 5 years, and what are the best-case and
         worst-case scenarios for the business growth in relation to the
         IT department's needs?


Assessing Existing Facilities for the Long Term
    Long-term planning applies to more than just new construction. It
applies to existing facilities as well. Many organizations have put
construction, relocation and consolidation plans on hold during this
economic climate. Instead, many have opted for a strong site
assessment to evaluate existing facility capacity, availability, and
potential for growth. Choose a site assessment partner with a clear
understanding of the facility in relation to your organization's objectives
and, ideally, one with a strong history of planning and managing
technology facilities. Ask if the site assessment includes both power and
cooling recommendations for long-term facility optimization. This partner
can objectively evaluate how your mission-critical facility investment can
yield the best results. Although no longer termed a Design Intent
document, be sure that you can effectively answer the design intent
questions to give the site assessor a complete understanding of your
facility plans.




                                                                              2
Equipment Selection, Integration & Right-Sizing

                                                Energy consumed by IT equipment is only half the problem. The
                                            electrical and mechanical infrastructure supporting the IT equipment is a
                                            major contributor to the energy bill, accounting for a large percentage
                                            of energy usage in mission-critical facilities. According to the
                                            Department of Energy, by 2012, the power costs for the critical
                                            equipment over its useful life will exceed the cost of the original capital
                                            investment. Maintaining the electrical and mechanical equipment is
                                            essential to ensure peak efficiency and replacing equipment in a timely
                                            manner will optimize your facility and the organization's bottom line.



An efficiency curve is created by first     Electrical
measuring the power supplied to the             When discussing electrical efficiency, PUE calculation is always a
UPS (input) and the power the UPS           topic of conversation in the mission-critical world. Lowering your existing
supplies to the load (output). These        facility's PUE calculation, although not a perfect solution, will save you
measurements are taken at various
                                            money and reduce your carbon footprint in the long-term. For more
loads usually at 25%, 50%, 75%, and
                                            information on how to calculate and implement your PUE, read Lee
100%. A measurement is also taken at
0% load to find out how much power the      Technologies' Ask the Expert column on PUE calculation.
UPS itself draws (no-load loss). From
these measurements the losses are               As energy resources become scarcer and more expensive,
calculated by subtracting the input         electrical efficiency becomes a more important factor in the specification
power from the output power. These          and selection of large UPS systems. According to APC, two factors
losses are then plotted on a graph and a
                                            contribute to UPS inefficiency: inherent losses of the UPS modules
trend line is fitted to these points. The
                                            themselves, and system design and implementation (i.e. right-sizing,
trend line provides a formula from which
all the other points can be plotted for     redundancy). To check the accuracy of a UPS system efficiency number
every load percentage. With all of the      listed on a data sheet, APC recommends creating a UPS efficiency
power losses calculated, the efficiency     curve.
curve is then created by plotting the
ratio of output to input power with             Surprisingly, IT infrastructure often fails to take full advantage of the
respect to load level.
                                            power of IT. Many of the functions performed by various mechanical
                                            and electrical systems and technicians can be automated with
                                            advanced tools. Power management tools can power down servers or
                                            place systems in sleep mode during off-peak times. Similarly,
                                            processing activities of non-critical nature can be scheduled for off-peak




                                                                                                                          3
hours. Sensors and remote monitoring systems can provide a real-time,
24/7 view into environmental and mechanical factors such as power
use, temperature, humidity, generator status, and UPS levels. These
vital statistics on the health of your mission-critical infrastructure are a
gold mine of information for basing further efficiency improvements.


    Computer-Aided Facility Management (CAFM) is a powerful tool for
ensuring that infrastructure systems operate at peak efficiency. CAFM
solutions contain detailed data on every cable, component, connection
and configuration both within the facility and throughout the
infrastructure chain. Detailed, drill-down 3D representations of each
piece of equipment help to quickly identify potential problems and
opportunities for efficiency gains.


    Computerized Maintenance Management Systems (CMMS) also
offer significant opportunities for increased efficiency. These systems
automatically schedule preventive maintenance and provide valuable
historical information on work orders, equipment and sites. The
information is available in summary or at the detail level, accessed on
screen or in report form, and annotated with free-form note. By ensuring
all preventative maintenance is performed as designed, you can
achieve optimum performance and extended product lifecycles. (See
Ensuring Utmost Optimization in Your Monitoring, Maintenance &
Benchmarking)



Mechanical
    Designing and managing airflow can also significantly affect energy
usage. Cooling alone accounts for 40% of mission-critical facility energy
consumption.


    Implementing hot and cold aisles is the most notable best practice.
Equipment with like airflow patterns are placed together and aligned so
that the conditioned air and the exhaust air travel in the same direction.
Consolidating high heat-density equipment facilitates more efficient heat
rejection and minimizes the recirculation of hot air.




                                                                               4
Moreover, effective air management strategies can extend
equipment life, minimize downtime and increase productivity per square
foot; this is, however, only the beginning.


    Infrastructure experts have specialized tools to help fine-tune
cooling strategies. Variable-speed fans can adjust cooling dynamically.
Advanced visualization tools such as infrared tomography and
computational fluid dynamics modeling can reveal significant
opportunities to improve airflow efficiency. Experts can also adjust
environmental temperature and humidity set points to maximize energy
efficiency without compromising mission-critical operations.


    Bypass airflow can be significantly lowered through the use of
blanking panels and capturing cable cut-outs. Hunt down any opening
that lets cold air out or hot air in. From doors and windows to below the
floor and above the ceiling, keeping your cool begins within the cabinet
and expands to the data center or mission-critical facility cavity itself,
and continues to the building envelope as a whole.


    While unnecessary openings lead to unwanted bypass airflow,
clutter results in restricted airflow. Within cabinets and beneath raised
floors lies a twisted maze of cables that collects heat while restricting
and redirecting airflow. Minimizing the distance, obstructions, and
barriers between the computer room air conditioning (CRAC) is crucial
to maximizing airflow and cooling system efficiency. Sorting this mess
out is not the most glamorous of IT jobs, but it will provide increased
energy efficiency, and will also lead to quicker troubleshooting down the
road.


    Finally, setting appropriate environmental thresholds can affect
efficiency and reliability. Previously established thresholds for
temperature and humidity may no longer be appropriate for the facility's
current requirements. Ensuring that set-points are correct, airflow is as-
designed, and that sensors are calibrated and balanced based on the
configuration is vital to maximum infrastructure performance.




                                                                             5
A Note on Mechanical and Electrical Vendors
    Selecting the right equipment and vendors for electrical and
mechanical infrastructure helps not only to ensure successful
completion of the project, but also the success of the facility over time.
It is crucial to ensure that the equipment vendor meets the engineering
specifications and has the ability to support the equipment long-term.
This includes delivery times, installation support, start-up services and
the availability of spare parts and authorized maintenance personnel.
Although this is frequently a given for electrical and mechanical
vendors, new green-specific vendors have come upon the scene in
recent years. Do not be quick to utilize a product based on its green
promises alone. Ask around and ensure any new vendors meet the
same long-term support requirements that your existing vendors have
based their reputation upon. Conversely, your existing vendors' green
products may just be a marketing response to the industry trends, and
may not be the technical answer you require.


    Complex systems rely on the operation of multiple systems and
platforms and optimization relies upon the equipment working together
in as an integrated and efficient whole. It is essential to focus on the
overall connectivity and interaction of multiple systems. Integrators
provide the owner with a single point- of-contact, reducing the project's
completion time, and ensuring that all of the systems are properly
installed and interconnected.



Right-Sizing
    While often counter-intuitive, too much capacity can be a bad thing.
As illustrated above, excess server capacity creates losses in both
power consumption and the related cooling requirement. However, the
need for rightsizing extends beyond IT and continues throughout the
entire infrastructure chain.




                                                                             6
It is a traditional approach of facility planners to over-engineer
support systems to help ensure redundancy, but this approach can
drain the operating budgets. In addition, the temptation to over-engineer
one link in the chain can result in too much strain on the next. Behind
the scenes, systems such as excess UPS capacity can place
unnecessary demand on HVAC systems, driving up energy costs and
consumption. Power distribution units operating below their full load
capacities generate significant heat and require otherwise unnecessary
cooling requirements.


    The Green Grid estimates that many data centers have twice the
needed capacity designed into their physical infrastructure systems.
This results in recurring fixed losses in power and cooling that exceed
the actual IT load. According to the Green Grid, right-sizing the physical
infrastructure to actual loads can have the biggest impact of power
consumption, offering up to a 50% reduction in electricity costs.




Ensuring Utmost Optimization in Your Monitoring,
Maintenance & Benchmarking

    Purchasing new, more energy efficient hardware offers immediate
returns and relatively instant gratification. Proper maintenance, however,
is often more important (though less glamorous) to efficiency. After all,
"brand new" is short-lived, but meticulous maintenance delivers
consistent, long-term energy efficiency and 24/7/365 reliability.


    Solutions like monitoring offer an insight into understand the
system's capabilities. Establish the various alarms, trends and
notifications to provide not only alarm notification, but also important
historical data that can be used to measure efficiency.


    You will need to decide how to staff your facility. Whether you use
inside or outside staff it is important that the depth of knowledge meets
the requirements of your mission-critical facilities. It is also important to




                                                                                7
have a comprehensive training program for the operation and
maintenance staff. Training should start with the equipment
manufacturer/installer. Start-ups and commissioning offer ideal
opportunities for training operation and maintenance staff. Once the site
is operational, schedule regular training to keep operational and
maintenance staff current.


    The development and verification of procedures for site operation,
maintenance and recovery are vital to maximizing uptime while
maintaining efficiency measures. Methods of Procedure (MOPs) should
be very thorough and specific, written to the switch level detail, and
tested during the project's commissioning phase.


    Establish and strictly enforce a structured maintenance program.
Critical facility operators often work valiantly to maintain their physical
infrastructure systems only to see their efforts undermined. At the
highest levels of an organization, profit and loss pressures often result
in short-term budget decisions, without a full understanding of the long-
term implications of maintenance failures. High-profile "state-of-the-art"
technology receives the attention of the press and upper-level
management, while less glamorous maintenance goes overlooked.


    Keep in mind the quantity and length of maintenance windows
required to properly maintain the facility. The system will need the
appropriate redundancy and bypasses in order to operate while
maintenance is performed. An annual maintenance matrix should
accompany the equipment list to ensure adequate redundancy
allowances and complete integrated efficiency. Systems without the
appropriate maintenance allowances may require the use of temporary
equipment or the installation of additional systems for continuous
uptime.


    Maintenance should go beyond remedial and preventative
maintenance to include predictive maintenance. Using equipment trends




                                                                              8
and conducting a thorough failure analysis after each incident will help
predict and prevent future problems and issues with facility optimization.
All maintenance documentation should be detailed and should provide
methods for predicting and anticipating potential trouble spots and
weaknesses. Details are the building blocks of a comprehensive
predictive maintenance program.


Energy Benchmarking
    Most organizations have comprehensive processes and
measurements in place for major company expenditures, but rarely will
an organization be able to iterate their energy usage. The Department
of Energy recommends energy benchmarking measurements for
mission-critical facilities, and government regulations may require it in
the future. This is where a third party can provide an objective
comparison of infrastructure efficiency with other similar mission-critical
environments. To begin benchmarking your facility's energy:


        Collect data on the data center infrastructure systems (power,
        cooling, and lighting)
        Measure the total IT loads
        Measure the total power input to the data center
        Calculate infrastructure efficiency using the total IT load and
        total power measurements
        Compare (benchmark) the resulting efficiency to the efficiency of
        other data centers of similar design




Summary

    The numbers speak for themselves. Of course, the cost of
downtime is preeminent (lost revenue, productivity and potentially
customers). Beyond that, virtually every link in the electrical/mechanical
infrastructure suffers efficiency losses without proper long-term planning




                                                                              9
and systematic maintenance. For example, every year a HVAC system
goes without maintenance, efficiency drops by as much as 2%. At
today's energy costs, a site assessment and comprehensive
maintenance plan can quickly pay for itself.


    Success, however, relies on management developing a
maintenance philosophy. This philosophy must align with the
organization's overall performance goals and must be enforced and
managed throughout every aspect of the maintenance organization. A
professional mission-critical services firm can provide a detailed cost-
justification proposal that will provide the real-world rationale for
adopting a stringent maintenance program.




About Lee Technologies

Founded in 1983, Lee Technologies protects technology infrastructure
from disaster for some of the world's most demanding government
agencies, Fortune 1000 companies, and IT-dependent firms of all sizes.
By ensuring that their mission-critical technology resources are always
available -- 24/7/365 – Lee Technologies empowers its customers with
infrastructure peace-of-mind, enabling them to focus on accomplishing
their core business objectives. Lee Technologies has commissioned
critical power equipment for over 5 million square feet of mission-critical
space and currently maintains critical equipment that supports over 3
million square feet throughout the U.S. In addition, Lee Technologies
provides operations, maintenance and mission-critical facility on-site
staffing services for over 700 locations coast-to-coast. Lee Technologies
is headquartered in the Washington, DC metroplex where it operates a
state-of-the-art National Operations Center, and has offices in Atlanta,
Houston, Los Angeles, San Francisco, Seattle and Dublin, Ireland.




                                                                           10

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Facility Optimization

  • 1. Facility Optimization in Federal Mission-Critical Environments Lee Technologies
  • 2. Introduction With modern technology, change is the rule… not the exception. Technology is always getting faster, smaller, and as a byproduct, hotter. For this reason, data centers and other mission critical facilities (SCIFs, COOP sites, comm. Centers, etc…) pose an ongoing challenge when it comes to facility optimization. For the DoD and federal government, add to that challenge by upgrading, relocating or consolidating -the potential for downtime is immeasurable. As technology evolves, mission-critical facilities need greater cooling capacity, in turn using more energy at higher costs. Although these facilities and their costs continually inflate, they face flat or reduced budgets, a fact that makes the facility optimization absolutely vital. To optimize your facility, use the following steps to review each process for efficiency. Ultimately, it can lower costs and mitigate downtime in your facility. Remember, the measures you take to maintain the leanest, greenest and most reliable facility are just as important as the information housed in it. Long-Term Approach: Understanding Your Organization and IT Goals Organizations often develop initiatives for their mission-critical facilities in response to problems or limitations. However, creating a strong, long-term optimization plan up front is the first step to avoiding contingencies and ensuring scalability. The key to planning this stage successfully is bridging the gap between your IT manager and the design/build firm. To this end, the facility manager serves as the foundation of the planning process, ensuring that the IT department's needs are met by design/build firm. 1
  • 3. Start your planning with a Design Intent document that thoroughly illustrates the narrative of the project background. Ensure that your document includes thorough answers to the following questions: What were the specific circumstances that prompted the decision to design a new facility? What are the goals you look to achieve with the new facility? What are the performance and maintenance abilities of your staff? What is the expected lifespan and budget expectations for your mission-critical facility, today and in the future? What challenges did you face in the old facility, especially in relation to green initiatives? What are the IT department's plans for their technology upgrades in the next 5 years, and what are the best-case and worst-case scenarios for the business growth in relation to the IT department's needs? Assessing Existing Facilities for the Long Term Long-term planning applies to more than just new construction. It applies to existing facilities as well. Many organizations have put construction, relocation and consolidation plans on hold during this economic climate. Instead, many have opted for a strong site assessment to evaluate existing facility capacity, availability, and potential for growth. Choose a site assessment partner with a clear understanding of the facility in relation to your organization's objectives and, ideally, one with a strong history of planning and managing technology facilities. Ask if the site assessment includes both power and cooling recommendations for long-term facility optimization. This partner can objectively evaluate how your mission-critical facility investment can yield the best results. Although no longer termed a Design Intent document, be sure that you can effectively answer the design intent questions to give the site assessor a complete understanding of your facility plans. 2
  • 4. Equipment Selection, Integration & Right-Sizing Energy consumed by IT equipment is only half the problem. The electrical and mechanical infrastructure supporting the IT equipment is a major contributor to the energy bill, accounting for a large percentage of energy usage in mission-critical facilities. According to the Department of Energy, by 2012, the power costs for the critical equipment over its useful life will exceed the cost of the original capital investment. Maintaining the electrical and mechanical equipment is essential to ensure peak efficiency and replacing equipment in a timely manner will optimize your facility and the organization's bottom line. An efficiency curve is created by first Electrical measuring the power supplied to the When discussing electrical efficiency, PUE calculation is always a UPS (input) and the power the UPS topic of conversation in the mission-critical world. Lowering your existing supplies to the load (output). These facility's PUE calculation, although not a perfect solution, will save you measurements are taken at various money and reduce your carbon footprint in the long-term. For more loads usually at 25%, 50%, 75%, and information on how to calculate and implement your PUE, read Lee 100%. A measurement is also taken at 0% load to find out how much power the Technologies' Ask the Expert column on PUE calculation. UPS itself draws (no-load loss). From these measurements the losses are As energy resources become scarcer and more expensive, calculated by subtracting the input electrical efficiency becomes a more important factor in the specification power from the output power. These and selection of large UPS systems. According to APC, two factors losses are then plotted on a graph and a contribute to UPS inefficiency: inherent losses of the UPS modules trend line is fitted to these points. The themselves, and system design and implementation (i.e. right-sizing, trend line provides a formula from which all the other points can be plotted for redundancy). To check the accuracy of a UPS system efficiency number every load percentage. With all of the listed on a data sheet, APC recommends creating a UPS efficiency power losses calculated, the efficiency curve. curve is then created by plotting the ratio of output to input power with Surprisingly, IT infrastructure often fails to take full advantage of the respect to load level. power of IT. Many of the functions performed by various mechanical and electrical systems and technicians can be automated with advanced tools. Power management tools can power down servers or place systems in sleep mode during off-peak times. Similarly, processing activities of non-critical nature can be scheduled for off-peak 3
  • 5. hours. Sensors and remote monitoring systems can provide a real-time, 24/7 view into environmental and mechanical factors such as power use, temperature, humidity, generator status, and UPS levels. These vital statistics on the health of your mission-critical infrastructure are a gold mine of information for basing further efficiency improvements. Computer-Aided Facility Management (CAFM) is a powerful tool for ensuring that infrastructure systems operate at peak efficiency. CAFM solutions contain detailed data on every cable, component, connection and configuration both within the facility and throughout the infrastructure chain. Detailed, drill-down 3D representations of each piece of equipment help to quickly identify potential problems and opportunities for efficiency gains. Computerized Maintenance Management Systems (CMMS) also offer significant opportunities for increased efficiency. These systems automatically schedule preventive maintenance and provide valuable historical information on work orders, equipment and sites. The information is available in summary or at the detail level, accessed on screen or in report form, and annotated with free-form note. By ensuring all preventative maintenance is performed as designed, you can achieve optimum performance and extended product lifecycles. (See Ensuring Utmost Optimization in Your Monitoring, Maintenance & Benchmarking) Mechanical Designing and managing airflow can also significantly affect energy usage. Cooling alone accounts for 40% of mission-critical facility energy consumption. Implementing hot and cold aisles is the most notable best practice. Equipment with like airflow patterns are placed together and aligned so that the conditioned air and the exhaust air travel in the same direction. Consolidating high heat-density equipment facilitates more efficient heat rejection and minimizes the recirculation of hot air. 4
  • 6. Moreover, effective air management strategies can extend equipment life, minimize downtime and increase productivity per square foot; this is, however, only the beginning. Infrastructure experts have specialized tools to help fine-tune cooling strategies. Variable-speed fans can adjust cooling dynamically. Advanced visualization tools such as infrared tomography and computational fluid dynamics modeling can reveal significant opportunities to improve airflow efficiency. Experts can also adjust environmental temperature and humidity set points to maximize energy efficiency without compromising mission-critical operations. Bypass airflow can be significantly lowered through the use of blanking panels and capturing cable cut-outs. Hunt down any opening that lets cold air out or hot air in. From doors and windows to below the floor and above the ceiling, keeping your cool begins within the cabinet and expands to the data center or mission-critical facility cavity itself, and continues to the building envelope as a whole. While unnecessary openings lead to unwanted bypass airflow, clutter results in restricted airflow. Within cabinets and beneath raised floors lies a twisted maze of cables that collects heat while restricting and redirecting airflow. Minimizing the distance, obstructions, and barriers between the computer room air conditioning (CRAC) is crucial to maximizing airflow and cooling system efficiency. Sorting this mess out is not the most glamorous of IT jobs, but it will provide increased energy efficiency, and will also lead to quicker troubleshooting down the road. Finally, setting appropriate environmental thresholds can affect efficiency and reliability. Previously established thresholds for temperature and humidity may no longer be appropriate for the facility's current requirements. Ensuring that set-points are correct, airflow is as- designed, and that sensors are calibrated and balanced based on the configuration is vital to maximum infrastructure performance. 5
  • 7. A Note on Mechanical and Electrical Vendors Selecting the right equipment and vendors for electrical and mechanical infrastructure helps not only to ensure successful completion of the project, but also the success of the facility over time. It is crucial to ensure that the equipment vendor meets the engineering specifications and has the ability to support the equipment long-term. This includes delivery times, installation support, start-up services and the availability of spare parts and authorized maintenance personnel. Although this is frequently a given for electrical and mechanical vendors, new green-specific vendors have come upon the scene in recent years. Do not be quick to utilize a product based on its green promises alone. Ask around and ensure any new vendors meet the same long-term support requirements that your existing vendors have based their reputation upon. Conversely, your existing vendors' green products may just be a marketing response to the industry trends, and may not be the technical answer you require. Complex systems rely on the operation of multiple systems and platforms and optimization relies upon the equipment working together in as an integrated and efficient whole. It is essential to focus on the overall connectivity and interaction of multiple systems. Integrators provide the owner with a single point- of-contact, reducing the project's completion time, and ensuring that all of the systems are properly installed and interconnected. Right-Sizing While often counter-intuitive, too much capacity can be a bad thing. As illustrated above, excess server capacity creates losses in both power consumption and the related cooling requirement. However, the need for rightsizing extends beyond IT and continues throughout the entire infrastructure chain. 6
  • 8. It is a traditional approach of facility planners to over-engineer support systems to help ensure redundancy, but this approach can drain the operating budgets. In addition, the temptation to over-engineer one link in the chain can result in too much strain on the next. Behind the scenes, systems such as excess UPS capacity can place unnecessary demand on HVAC systems, driving up energy costs and consumption. Power distribution units operating below their full load capacities generate significant heat and require otherwise unnecessary cooling requirements. The Green Grid estimates that many data centers have twice the needed capacity designed into their physical infrastructure systems. This results in recurring fixed losses in power and cooling that exceed the actual IT load. According to the Green Grid, right-sizing the physical infrastructure to actual loads can have the biggest impact of power consumption, offering up to a 50% reduction in electricity costs. Ensuring Utmost Optimization in Your Monitoring, Maintenance & Benchmarking Purchasing new, more energy efficient hardware offers immediate returns and relatively instant gratification. Proper maintenance, however, is often more important (though less glamorous) to efficiency. After all, "brand new" is short-lived, but meticulous maintenance delivers consistent, long-term energy efficiency and 24/7/365 reliability. Solutions like monitoring offer an insight into understand the system's capabilities. Establish the various alarms, trends and notifications to provide not only alarm notification, but also important historical data that can be used to measure efficiency. You will need to decide how to staff your facility. Whether you use inside or outside staff it is important that the depth of knowledge meets the requirements of your mission-critical facilities. It is also important to 7
  • 9. have a comprehensive training program for the operation and maintenance staff. Training should start with the equipment manufacturer/installer. Start-ups and commissioning offer ideal opportunities for training operation and maintenance staff. Once the site is operational, schedule regular training to keep operational and maintenance staff current. The development and verification of procedures for site operation, maintenance and recovery are vital to maximizing uptime while maintaining efficiency measures. Methods of Procedure (MOPs) should be very thorough and specific, written to the switch level detail, and tested during the project's commissioning phase. Establish and strictly enforce a structured maintenance program. Critical facility operators often work valiantly to maintain their physical infrastructure systems only to see their efforts undermined. At the highest levels of an organization, profit and loss pressures often result in short-term budget decisions, without a full understanding of the long- term implications of maintenance failures. High-profile "state-of-the-art" technology receives the attention of the press and upper-level management, while less glamorous maintenance goes overlooked. Keep in mind the quantity and length of maintenance windows required to properly maintain the facility. The system will need the appropriate redundancy and bypasses in order to operate while maintenance is performed. An annual maintenance matrix should accompany the equipment list to ensure adequate redundancy allowances and complete integrated efficiency. Systems without the appropriate maintenance allowances may require the use of temporary equipment or the installation of additional systems for continuous uptime. Maintenance should go beyond remedial and preventative maintenance to include predictive maintenance. Using equipment trends 8
  • 10. and conducting a thorough failure analysis after each incident will help predict and prevent future problems and issues with facility optimization. All maintenance documentation should be detailed and should provide methods for predicting and anticipating potential trouble spots and weaknesses. Details are the building blocks of a comprehensive predictive maintenance program. Energy Benchmarking Most organizations have comprehensive processes and measurements in place for major company expenditures, but rarely will an organization be able to iterate their energy usage. The Department of Energy recommends energy benchmarking measurements for mission-critical facilities, and government regulations may require it in the future. This is where a third party can provide an objective comparison of infrastructure efficiency with other similar mission-critical environments. To begin benchmarking your facility's energy: Collect data on the data center infrastructure systems (power, cooling, and lighting) Measure the total IT loads Measure the total power input to the data center Calculate infrastructure efficiency using the total IT load and total power measurements Compare (benchmark) the resulting efficiency to the efficiency of other data centers of similar design Summary The numbers speak for themselves. Of course, the cost of downtime is preeminent (lost revenue, productivity and potentially customers). Beyond that, virtually every link in the electrical/mechanical infrastructure suffers efficiency losses without proper long-term planning 9
  • 11. and systematic maintenance. For example, every year a HVAC system goes without maintenance, efficiency drops by as much as 2%. At today's energy costs, a site assessment and comprehensive maintenance plan can quickly pay for itself. Success, however, relies on management developing a maintenance philosophy. This philosophy must align with the organization's overall performance goals and must be enforced and managed throughout every aspect of the maintenance organization. A professional mission-critical services firm can provide a detailed cost- justification proposal that will provide the real-world rationale for adopting a stringent maintenance program. About Lee Technologies Founded in 1983, Lee Technologies protects technology infrastructure from disaster for some of the world's most demanding government agencies, Fortune 1000 companies, and IT-dependent firms of all sizes. By ensuring that their mission-critical technology resources are always available -- 24/7/365 – Lee Technologies empowers its customers with infrastructure peace-of-mind, enabling them to focus on accomplishing their core business objectives. Lee Technologies has commissioned critical power equipment for over 5 million square feet of mission-critical space and currently maintains critical equipment that supports over 3 million square feet throughout the U.S. In addition, Lee Technologies provides operations, maintenance and mission-critical facility on-site staffing services for over 700 locations coast-to-coast. Lee Technologies is headquartered in the Washington, DC metroplex where it operates a state-of-the-art National Operations Center, and has offices in Atlanta, Houston, Los Angeles, San Francisco, Seattle and Dublin, Ireland. 10