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How to thrive
in the Social Media Jungle
By @ctrappe
Las Vegas
Sept. 26, 2013
@ctrappe
#impact13
Christophsblog.com/impact13
Photo by
Luke Jones
Survive by sharing …
• relevant content
• authentic content
• snackable content
• constant content
@ctrappe
#impact13
Christophsblog.com/impact13
What it’s not…
• Only selling
• Marketing-related departments only come up
with stories
• Ads!
• Interruption!
• Few updates
• Unrelated updates. “Happy Thursday!”
@ctrappe
#impact13
Christophsblog.com/impact13
Show of hands:
Who has a social media policy that
looks somewhat like this…
Photo by
IvanWalsh.com
Our social media policy …
Seriously: Social media fits into overall
communications!
@ctrappe
#impact13
Christophsblog.com/impact13
Objective today:
Getting ideas to really allow your organization
and front-line employees to participate in
social media!
@ctrappe
#impact13
Christophsblog.com/impact13
Did I mention stories?
Anyone got a good story?
Was it a personal or business story?
Traffic ticket story
Walking daughter to school
@ctrappe
#impact13
Christophsblog.com/impact13
Lessons
Stories most meaningful when personal!
(Engage SMEs, employees, etc.)
Interesting, different and new things get people
to pay attention!
@ctrappe
#impact13
Christophsblog.com/impact13
Create a space to share stories
@ctrappe
#impact13
Christophsblog.com/impact13
Channels
@ctrappe
#impact13
Christophsblog.com/impact13
Help people spot stories
If you want to share something because it’s
unique, interesting or caught your eye for
another reason it might be a story!
Share the story with somebody to see if it’s
interesting to others!
@ctrappe
#impact13
Christophsblog.com/impact13
How people spot stories
More questions to ask on handout. (Also here:
http://www.christophsblog.com/specific-
questions-can-help-with-specific-stories/)
@ctrappe
#impact13
Christophsblog.com/impact13
One last thing: The C/VP level
@ctrappe
#impact13
Christophsblog.com/impact13
@ctrappe
@ctrappe
#impact13
Christophsblog.com/impact13

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Thriving in the social media jungle for internet marketing association 2013

  • 1. How to thrive in the Social Media Jungle By @ctrappe Las Vegas Sept. 26, 2013 @ctrappe #impact13 Christophsblog.com/impact13 Photo by Luke Jones
  • 2. Survive by sharing … • relevant content • authentic content • snackable content • constant content @ctrappe #impact13 Christophsblog.com/impact13
  • 3. What it’s not… • Only selling • Marketing-related departments only come up with stories • Ads! • Interruption! • Few updates • Unrelated updates. “Happy Thursday!” @ctrappe #impact13 Christophsblog.com/impact13
  • 4. Show of hands: Who has a social media policy that looks somewhat like this… Photo by IvanWalsh.com
  • 5. Our social media policy … Seriously: Social media fits into overall communications! @ctrappe #impact13 Christophsblog.com/impact13
  • 6. Objective today: Getting ideas to really allow your organization and front-line employees to participate in social media! @ctrappe #impact13 Christophsblog.com/impact13
  • 7.
  • 8. Did I mention stories? Anyone got a good story? Was it a personal or business story? Traffic ticket story Walking daughter to school @ctrappe #impact13 Christophsblog.com/impact13
  • 9. Lessons Stories most meaningful when personal! (Engage SMEs, employees, etc.) Interesting, different and new things get people to pay attention! @ctrappe #impact13 Christophsblog.com/impact13
  • 10.
  • 11. Create a space to share stories @ctrappe #impact13 Christophsblog.com/impact13
  • 13. Help people spot stories If you want to share something because it’s unique, interesting or caught your eye for another reason it might be a story! Share the story with somebody to see if it’s interesting to others! @ctrappe #impact13 Christophsblog.com/impact13
  • 14. How people spot stories More questions to ask on handout. (Also here: http://www.christophsblog.com/specific- questions-can-help-with-specific-stories/) @ctrappe #impact13 Christophsblog.com/impact13
  • 15. One last thing: The C/VP level @ctrappe #impact13 Christophsblog.com/impact13

Hinweis der Redaktion

  1. Define does and donts. Just a few!
  2. By participating I mean responding, yes, but we won’t go into that much today. Participating also means leading! Sharing stories that are relevant. What’s relevant? Of course your audience/customers decide that…. But stories work.
  3. Authentic stories vs. talking pointsQuestions to ask: Does it fit into overall mission?
  4. After sharing traffic ticket and then walking story ask the typical questions!
  5. Even if it’s internal first.Change at UW…
  6. Have to be on board…Positive reinforcementGet them sharing storiesMy story!