Business Excellence through Operational Excellence ... a Continuous Improvement Strategy

7. A SUMMARY OF THE IMPROVEMENT METHOD Phase 4: Sustain Phase 3: Transform Phase 2: Evaluate Phase 1: Gather o Project Definition o Establish Process Capability o Map the Process o Verification of Measurement Systems o Project Review (Phase 1) o Study Response Variables o Evaluate Input Variables o Short List of Input Variables o Project Review (Phase 2) o Determine Critical Inputs o Define Mathematical Model o Short List of Critical Input Variables o Project Review (Phase 4) o Optimize Critical Inputs o Monitor Output / Control Inputs o Sustain the Gain / Update Quality System Final Report & Evaluation Celebration plus... Project Application plus... Project Application plus... Project Application plus... Project Application

9. Process Owners Must Own the Processes GATHER EVALUATE TRANSFORM SUSTAIN IMPROVEMENT EXPERTS PROCESS OWNERS INVOLVEMENT TIME

12. The strategy is basic… Defect Reduction, Cycle-Time Reduction, Total People Involvement Quality Improvement High Performance People Supply Chain Management Maximum Synergy Business Excellence

13. Operating Results Opportunity Analysis and Prioritization Resource Availability Improvement Process Skill Assessment Resource Prioritization Safety, Quality, Throughput and Cost Data

14. Operating Results Gather Data Evaluate Data Prioritize Opportunities Improve Process Sustain Improvements Continuous Improvement