Govt of India had launched the Common Service Center (CSC) Scheme for providing sustainable digital access to rural communities & for giving the necessary impetus for knowledge empowerment of the rural community. The CSC Scheme, a strategic cornerstone of the National e-Governance Plan (NeGP), is approved by the Government, as part of its commitment in the National Common Minimum Programme to introduce e-governance on a massive scale.
In light of the importance of the Scheme, Department of Information technology, Ministry of Communications and Information Technology organized a CSC Seminar on ‘Enabling Service Delivery: Bridging The Digital Gap’ at Vigyan Bhawan on July 16, 2011 to brainstorm with all the stakeholders in the Scheme – State Designated Agencies, Service Center Agencies, Village Level Entrepreneurs, Banks & the State/Central Governments and national level service providers.
The panel discussions primarily focused on the following topics…
Session I: Accelerate Delivery of Bharat Nirman Services, Financial Inclusion and Skill Development through the CSC Platform
Session II: Access to Health & Education through Remote Service Delivery & Management by Mainstream Government Departments & Institutions
Session III: Infrastructure Framework for CSC and Innovative Services
Indian Economy: The Challenge Ahead Since India gained
Theme Presentation by Shri Ajay Kumar, JS, Department of Information Technology, GoI
1. Common Services Centers (CSC) Scheme Enabling Service Delivery: Bridging the Digital Gap Department of Information Technology Ministry of Communications & IT Government of India “ Delivering Government services to citizens, closer to home; available any time at affordable costs” Vigyan Bhawan 16 th July 2011
7. Over 14.6 million+ customers Rs. 1.2 Billion+ revenue* (Based on data received from 28,113 CSCs) Education Telemedicine/Health G2C B2C Financial Inclusion Services Offered By CSCs Most Preferred / Revenue Generating Services (Maximum Citizens Covered) Issuance of Certificates: 10 Million services delivered Rs. 97 Million+ Revenue Generated Per CSC: Citizens Served (average) = 520 Average amount spend by citizen per transaction = Rs. 88.39/- (G2C + B2C)
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9. FI – Banks and the SCAs Jharkhand Jharkhand Bihar Assam Madhya Pradesh Jharkhand UP Chhattisgarh Jammu & Kashmir
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13. CSC Highlights “ Deep penetration in untapped Rural Villages - Improved Quality of Life” “ Opportunities to Women to explore their Entrepreneurial Skills” “ Anytime, Anywhere Service Availability”
14. CSC Highlights “ India’s highest Cyber-Café is a CSC : Sherathang CSC, Sikkim (13,700 ft above sea level) ” “ Member(s) Parliament at Sherathang CSC, Sikkim” “ Inauguration of CSCs by Chief Minister, Shri Omar Abdullah in J&K ”
![Progress so far…(Jun’11) *Due to termination of SCAs in Andhra Pradesh, Haryana, Maharashtra, Tamil Nadu, and Uttarakhand around 4537 CSCs are reported to be non operational 70%-100% (13) 50% - 70% (4) Jammu Kashmir Himachal Pradesh Punjab Haryana Uttar Pradesh Uttaranchal Bihar Gujarat Maharashtra Karnataka Kerala Tamil Nadu Andhra Pradesh Orissa Chattisgarh West Bengal J&K HP Punjab Haryana Rajasthan Gujarat Karnataka Kerala CHH Sikkim Arunachal Pradesh Puducherry TN WB BiH JHD Uttarakhand UP MP Maharashtra AP Orissa ASM NGL MNP MGH TRIPURA 10% - 50% (2 ) SCA Selected (1) ≤ 10% (1) Chandigarh G oa MZR ,[object Object],Daman and Diu Dadra & Nagar Haveli Lakshadweep Andaman & Nicobar Islands Under Discussion (2) Delhi 100% (12)](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)