Exploring the Future Potential of AI-Enabled Smartphone Processors
4 18-2013 chicago-chronic disease management
1. C. SAM SMITH DEBBIE CUNNINGHAM
Vice President – Business Implementation, Software Support
Development Leader & Trainer
Axxess Technology Solutions Axxess Technology Solutions
Dallas, TX USA Dallas, TX USA
Axxess | 2013 1
2. TODAY’S LEARNING
OBJECTIVES
The relevant chronic diseases
Statistics for the Nation, Illinois: impact on systems
Tools and Research – Strategic Information
Care Transitions
Technologies
Teaching Methods
Axxess | 2013 2
3. WHAT ARE
THE MOST PREVALENT
DISEASES?
High blood pressure
High cholesterol
Ischemic Heart Disease
Arthritis
Diabetes
Heart Failure
CKD
Axxess | 2013 3
4. WHAT ARE
SOME OTHER PREVALENT
DISEASES?
Depression
COPD
Alzheimer's
Atrial fibrillation
Cancer
Osteoporosis
Asthma
Axxess | 2013 4
5. THE STATISTICS ARE
ALARMING
• The number of people with chronic conditions is
rapidly rising. For example, between 2000 and
2030, the number of Americans with one or more
chronic conditions will increase 37 percent, an
increase of 46 million people.
• Some 28 percent of Americans have two or more chronic
conditions and they are responsible for two-thirds
(67%)of health care spending.
• In the Medicare program over two-thirds of the
expenditures are for beneficiaries with five or more
chronic conditions.
Axxess | 2013 5
6. The impact of Chronic Diseases on the
CHRONIC DISEASE HAS A and delivery system
health care finance
SIGNIFICANT
IMPACT ON THE SYSTEM
• People with chronic conditions are use over 75 percent
of hospital days, office visits, home health care and
prescription drugs.
• Because the health care system is not designed to meet the needs of
people with chronic conditions, their care is not coordinated, which
leads to unnecessary service use.
• Individuals often receive conflicting advice from different
providers, report difficulty accessing services and have difficulty paying
out-of-pocket for health care.
• As a result, people with chronic conditions rely on others for financial
support and personal assistance.
--------------From the Robert Wood Johnson Foundation
Axxess | 2013 6
7. CMS HAS LAUNCHED AN
INFORMATIONAL PORTAL TO
ADDRESS
THE SEVERITY OF THE ISSUE
CMS has launched a new web portal for the research
involved
in Chronic Disease Management—for you to utilize
CMS’s Medicare Chronic Conditions Dashboard may be
accessed at http://www.ccwdata.org/business-
intelligence/chronic-conditions/index.htm
Axxess | 2013 7
8. IMPACT OF CHRONIC
DISEASE IN ILLINOIS
The 80-20 rule applies!
Roughly 80% of
the money is
spent on 20% of
the population
Axxess | 2013 8
9. PERCENTAGE MEDICARE FFS BENEFICIARIES PER
CHRONIC DISEASE
Source: Centers for Medicare and Medicaid Services. Chronic Conditions among Medicare Beneficiaries, Chart book: 2012
Edition Baltimore, MD. 2012.
10. CHICAGO IS A LEADER IN
HOSPITAL READMISSIONS!
Chicago
Blue Island
Munster
Regions:
over 20% higher
than national
average
Axxess | 2013 10
11. PER CAPITA SPENDING BY
DEMOGRAPHIC GROUP FOR
ILLINOIS
Dollars Spent per Chronic Conditions Dollars Spent per Gender
13. BENEFICIARIES WITH CHRONIC CONDITION
HYPERTENSION
Age Group all >65 in Illinois Total Population for Illinois
Category Illinois
Female 61%
Male 55%
<65 41%
65-74 53%
75-84 72%
85+ 72%
Dual 60%
Non-dual 58%
14. BENEFICIARIES WITH CHRONIC CONDITION
HYPERLIPIDEMIA
Illinois - Age group all >65 yrs. Total Population for Chronic condition
Category Illinois
Female 46%
Male 46%
<65 31%
65-74 47%
75-84 53%
85+ 43%
Dual 40%
Non-dual 47%
15. SYSTEMIC SOLUTIONS TO
CHRONIC CARE PROBLEMS
• Solutions to the chronic care problem will come from broad-
based reforms that involve:
o Incorporating people with multiple chronic conditions in medical research;
o Rethinking how the health care financing system values and pays for the care
received by people with chronic conditions;
o Re-examining how we train health care providers;
o Developing better connections between supportive and clinical care delivery
systems;
o Incorporating quality metrics for people with multiple chronic conditions; and
o Encouraging and supporting patient self-management and family caregiving.
--------------From the Robert Wood Johnson Foundation
Axxess | 2013 15
17. CARE PATHWAYS FOR CHRONIC DISEASES
• First -> what is the patient/caregiver’s understanding of the
disease?
• What do the patient/caregiver want to accomplish, how much
do they want to know?
• Breakdown teaching goals to meet patient/caregiver’s
expectations.
• Make sure teaching is easy to understand, remember and in
simple terms for the patient to repeat back and information to
retain.
18. CARE PATHWAYS FOR CHRONIC DISEASES
• Make sure teaching is easy to understand, remember and in
simple terms for the patient to repeat back and information to
retain.
• Using templates to offer pathways for care, such as the
templates modules contained in the Agencycore platform.
• Utilize paper format that is simple, easy to read and is
information that is specific to the patients needs.
19. KEY TECHNOLOGIES THAT IMPACT HOME CARE
• Tele–Health/Tele-Monitoring > Phillips, Bosch, Cardiocom
• Core operations system - Axxess at the ‘Agencycore’
• Physician’s portal – Standing Order Management
• Disruptive Technology: Zirmed’s ‘Clinical Link system’ > A
method for interchange of Continuum of Care documentations(CCD)
• Outcome-Based Technology Management
• Maintaining the Metrics of outcomes for Chronic Patients: Aim: To
Reduce readmissions and reports to manage results
20. PRIORITY TEACHING FOR
CHRONICALLY ILL PATIENTS
• Background for the disease
• Diet
• Medications
• Activities
• Equipment/supplies (have on hand or need)
• Recognition of early signs & symptoms to handle/report
• Request/include a MD treatment regimen if applicable
• Standard orders
21. REFLECTIONS
• Allow patient/caregiver to absorb the diagnosis
• Allow patient/caregiver to vent their feelings: anger;
frustration; denial; acceptance; depression;
helplessness or even loneliness.
• Involve as much family/friends the patient will allow
• The end –Death & Dying- planning funeral with or
without family involvement, last wishes and
deposing of assets and so on….
22. CONCLUSIONS
• Managing the Chronic Disease will be a
challenge.
• Home Health will be the key
• Reducing costs and keeping the patient at home
• More family involvement thus more
teaching/training
• Other community resources to assist with patient
care
• Web based teaching guides will assist the
clinicians
• Web based software will be the key to
documentation
23. Q&A
Thank you!
Sam Smith
ssmith@axxessconsult.com
Debbie Cunningham
dcunningham@axxessconsult.com
Hinweis der Redaktion
Sam: open with PROLOGUE: SAM: We are so happy to be here in Chicago with you all today. Truly this is one of the premier symposia in all the US regarding the industry segment that is near and dear to us all: the delivery of healthcare services in the Home. Today we are going to examine several dynamic issues regarding the management of chronically ill patients in the home healthcare setting. Again, my name is Sam Smith, and I am the VP of Business Development for Axxess Technology Solutions and Axxess Healthcare Consult. My bio is included in your packet.I am happy to reintroduce Debbie Cunningham, who is also employed by Axxess as a Senior Consultant and Implementation Specialist for us. Debbie has 20+ years’ experience in healthcare delivery to home bound patients and is an expert in tele-health services, private duty services, and the billing component of Medicare and private insurance related reimbursement of home care services. We are very proud of Debbie and her accomplishments.So, let’s get right to the topic at hand.
Sam: People with chronic conditions are more likely to have preventable hospitalizations and other poor outcomes. Most people with chronic conditions have private insurance (54%). Others have Medicare or Medicare with supplemental insurance (20%), Medicaid (11%), or other insurance 6%). Some are uninsured (8%).Debbie, what has been your experience as to the most relevant chronic diseases on which we as Home Health agency managers must seek to direct our focus? Sam: Ok Debbie, thank you, Another questions: What are the most relevant issues we must consider as we develop the necessary care pathways for our skilled nursing staff to follow as they address these chronic diseases?
Sam: People with chronic conditions are more likely to have preventable hospitalizations and other poor outcomes. Most people with chronic conditions have private insurance (54%). Others have Medicare or Medicare with supplemental insurance (20%), Medicaid (11%), or other insurance 6%). Some are uninsured (8%).Debbie, what has been your experience as to the most relevant chronic diseases on which we as Home Health agency managers must seek to direct our focus? Sam: Ok Debbie, thank you, Another questions: What are the most relevant issues we must consider as we develop the necessary care pathways for our skilled nursing staff to follow as they address these chronic diseases?
Sam: People with chronic conditions are more likely to have preventable hospitalizations and other poor outcomes. Most people with chronic conditions have private insurance (54%). Others have Medicare or Medicare with supplemental insurance (20%), Medicaid (11%), or other insurance 6%). Some are uninsured (8%).Debbie, what has been your experience as to the most relevant chronic diseases on which we as Home Health agency managers must seek to direct our focus? Sam: Ok Debbie, thank you, Another questions: What are the most relevant issues we must consider as we develop the necessary care pathways for our skilled nursing staff to follow as they address these chronic diseases?
Sam: Debbie, what has been your experience as to the most relevant chronic diseases on which we as Home Health agency managers must seek to direct our focus? Sam: Ok Debbie, thank you, Another questions: What are the most relevant issues we must consider as we develop the necessary care pathways for our skilled nursing staff to follow as they address these chronic diseases?
Sam: People with chronic conditions are more likely to have preventable hospitalizations and other poor outcomes. Most people with chronic conditions have private insurance (54%). Others have Medicare or Medicare with supplemental insurance (20%), Medicaid (11%), or other insurance 6%). Some are uninsured (8%).Debbie, what has been your experience as to the most relevant chronic diseases on which we as Home Health agency managers must seek to direct our focus? Sam: Ok Debbie, thank you, Another questions: What are the most relevant issues we must consider as we develop the necessary care pathways for our skilled nursing staff to follow as they address these chronic diseases?
Sam: People with chronic conditions are more likely to have preventable hospitalizations and other poor outcomes. Most people with chronic conditions have private insurance (54%). Others have Medicare or Medicare with supplemental insurance (20%), Medicaid (11%), or other insurance 6%). Some are uninsured (8%).Debbie, what has been your experience as to the most relevant chronic diseases on which we as Home Health agency managers must seek to direct our focus? Sam: Ok Debbie, thank you, Another questions: What are the most relevant issues we must consider as we develop the necessary care pathways for our skilled nursing staff to follow as they address these chronic diseases?
Sam: People with chronic conditions are more likely to have preventable hospitalizations and other poor outcomes. Most people with chronic conditions have private insurance (54%). Others have Medicare or Medicare with supplemental insurance (20%), Medicaid (11%), or other insurance 6%). Some are uninsured (8%).Debbie, what has been your experience as to the most relevant chronic diseases on which we as Home Health agency managers must seek to direct our focus? Sam: Ok Debbie, thank you, Another questions: What are the most relevant issues we must consider as we develop the necessary care pathways for our skilled nursing staff to follow as they address these chronic diseases?
Figure 1.1a.Data highlights: The most common chronic conditions among Medicare beneficiaries were: High blood pressure (58%), High cholesterol (45%), Heart disease (31%), Arthritis (29%) and Diabetes (28%).
Sam: People with chronic conditions are more likely to have preventable hospitalizations and other poor outcomes. Most people with chronic conditions have private insurance (54%). Others have Medicare or Medicare with supplemental insurance (20%), Medicaid (11%), or other insurance 6%). Some are uninsured (8%).Debbie, what has been your experience as to the most relevant chronic diseases on which we as Home Health agency managers must seek to direct our focus? Sam: Ok Debbie, thank you, Another questions: What are the most relevant issues we must consider as we develop the necessary care pathways for our skilled nursing staff to follow as they address these chronic diseases?
Our spending tends to be more for the demographics which tend to have the most chronic health issues. With 85 percent of the nation’s health care dollars spent on people with chronic conditions, “the challenge is to use these resources efficiently to provide people with access to high-quality care and appropriate services that maintain health and functioning in the face of disease progression and ensure that this care is coordinated across multiple providers and payers,” writes Gerard Anderson, PhD of the RWJ Foundation.
The 80-20 rule applies across the nation. Approximately 20% of the population generate 80% of the reimbursement costs. This is due to patients with chronic disease across the board.
Hypertension is one of the outlined diseases promulgated by CMS.
For example…
Sam: Debbie, what has been your experience as to the most relevant chronic diseases on which we as Home Health agency managers must seek to direct our focus? Sam: Ok Debbie, thank you, Another questions: What are the most relevant issues we must consider as we develop the necessary care pathways for our skilled nursing staff to follow as they address these chronic diseases?
Debbie:Sam, you have lots of experience with Home Health Technologies, What are the technological advances that you consider to be important as we consider the chronically ill patient and the care we provide for them in their homes?
a. Tele-health- Philips, Bosch, Cardiocomb. Core operations system- Axxess at the “Agencycore”c. Physician’s Portals -Standing Order Management from the Physician to the Home Care Agency to the Patientd. Disruptive Technology: Zirmed’s ClinicalLink system. A method for interchange of CCD (Continuum of Care Documentation) between hospitals, physicians, SNF’s and HHA’s- not using an HIEe. Outcome-Based Technology Management- Metrics of outcomes for Chronic patientsi. Reporting to the Hospital/ACO regarding the care applied to Reduce Readmissions. ii. Reports to be managed1. Discharges from hospital, with Admissions To Home Care; vs. # Hospitalizations, per month establishing the metrics
SAM: Debbie, can you elaborate on the various elements of the teaching that we as home health professionals must provide in order to enable the chronically ill patient to receive their care in the home setting?
SAM: In summary, Debbie, what are some ideas that we as home health managers enable our chronically ill patients to better cope with their illness and manage their unfortunate situation better?
SAM: In summary, Debbie, what are some ideas that we as home health managers enable our chronically ill patients to better cope with their illness and manage their unfortunate situation better?