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Core + Crowd:
Why (and how) Crowdsourcing is about to become mainstream
1
Agenda
1. State of crowdsourcing today
2. A brief history of crowdsourcing
3. Crowd 2.0 – making crowd mainstream
4. Bonus Topics
(Q&A welcome throughout)
2019-09-26 4
June 26, 2017 – milestone for mainstream
adoption of businesses using the crowd
Old Way: Core only
Trust boundary
– closed
– work in secret
Secrecy & trust
closed system
Core
Team Core
Team
New Way – Core + Crowd
Social
Connections
Opt-ins
New
prospects
Job
Seekers
‘The Crowd’
Your Crowd
Engaged Crowd
Engaged
Personal &
Trusted Crowd
Increasing Crowd
Engagement LevelVS
Consumers
Secure, private,
trust, expertise
‘New idea = bad idea’
immune system
2019-09-26 6
How Crowdsourcing Works
Organization has a problem
Organization broadcasts as an open call
The crowd submits solutions
The crowd and organization vet solutions
Organization rewards winning solvers
What is Crowdsourcing?
Goal driven
Open
Structured
Self-selecting
Self-motivating
Self-organizing
Self-managing
Self-reporting
2019-09-26 8
HeroX = Crowdsourcing Knowledge Work
New Ideas
Advice
Content
Recruiting
Prototypes
Coding
Creative thinking
Visual design
Technical design
Social interaction
Moderation
Sourcing
Translation
Intelligence
Data science
Research
Advertising
Marketing
Testing
Writing
Experiments
Chemistry
Entrepreneurship
Security/hacking
A.I.
Consulting
Legal advice
Reporting
Engineering
Social activism
Fundraising
Training/teaching
Coaching
Accounting
Problem-solving
Data entry
Crowdsourcing is Everywhere
Crowdsourcing is Everywhere
11
Crowdsourcing is Everywhere
Crowdsourcing is Everywhere
Crowdsourcing is Everywhere
Crowdsourcing is Everywhere
Crowdsourcing is Everywhere
20
The average half-life of a business
competency has dropped from 30
years in 1984 to 5 years in 2014
– John Seely Brown
Desperate to
escape the
fate of
2019-09-26 22
23
“Problems trickle up to the CEO’s office
when the answer is not in the building.”
The Organizational
Innovation Paradox
Google’s Pillars of Innovation
31
Generations Defined
“Demographics explains two-thirds of everything.”
– Economist David Foot
Crowd 2.0 makes crowdsourcing social
each brand attracts and engages with their customized crowd
Historical Crowdsourcing
 vertical focus (i.e. data science)
 paid to access community
 standardized incentive model
 impersonal & transactional
Crowd 2.0
 social network / open graph
 open access / pay for success
 customizable gamification
 personalized & social
The Future Workforce
Model Core Team Freelancers Crowd Software/AI/Robotics
Engagement Career Contractual Incentivized API
Compensation
Model
Traditional Track time or production
Goal
Pay for success
Supply/demand market
Demonetized
Common
Use-cases
Leadership
Crisis Mgmt./Bus. Continuity
Relationship Management
Core Competencies
Specialized Skills
Variable supply/demand
Self-selecting
Self-organizing
Flash scale
Data intensive
Predictive analytics
Repetitive processing
Risk Tolerance Very Low Low High N/A*
Innovation
capability
Improvement / Incremental Optimize / Additive
Breakthrough /
Transformational
Algorithmic
Future Trends
Change management
Integration
High-quality, tightly
integrated
High Variability
Experimental
Autonomous
Procedural
Gamified
Repetitive processes,
Quantitative analysis
2019-09-26 36
37
What is HeroX?
A social network where organizations
build their own crowd
2019-09-26 44
For Organizations
Tap the collective
genius of 3 billion
humans with: no
managing and
pay-for-success
For Individuals
A global market of
projects to express your
talents, passions &
goals with no
gatekeepers, bias or
discrimination
Core + Crowd: Why (and how) crowdsourcing is about to become mainstream
Core + Crowd: Why (and how) crowdsourcing is about to become mainstream

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Core + Crowd: Why (and how) crowdsourcing is about to become mainstream

  • 1. Core + Crowd: Why (and how) Crowdsourcing is about to become mainstream 1
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  • 4. Agenda 1. State of crowdsourcing today 2. A brief history of crowdsourcing 3. Crowd 2.0 – making crowd mainstream 4. Bonus Topics (Q&A welcome throughout) 2019-09-26 4
  • 5. June 26, 2017 – milestone for mainstream adoption of businesses using the crowd
  • 6. Old Way: Core only Trust boundary – closed – work in secret Secrecy & trust closed system Core Team Core Team New Way – Core + Crowd Social Connections Opt-ins New prospects Job Seekers ‘The Crowd’ Your Crowd Engaged Crowd Engaged Personal & Trusted Crowd Increasing Crowd Engagement LevelVS Consumers Secure, private, trust, expertise ‘New idea = bad idea’ immune system 2019-09-26 6
  • 7. How Crowdsourcing Works Organization has a problem Organization broadcasts as an open call The crowd submits solutions The crowd and organization vet solutions Organization rewards winning solvers
  • 8. What is Crowdsourcing? Goal driven Open Structured Self-selecting Self-motivating Self-organizing Self-managing Self-reporting 2019-09-26 8
  • 9. HeroX = Crowdsourcing Knowledge Work New Ideas Advice Content Recruiting Prototypes Coding Creative thinking Visual design Technical design Social interaction Moderation Sourcing Translation Intelligence Data science Research Advertising Marketing Testing Writing Experiments Chemistry Entrepreneurship Security/hacking A.I. Consulting Legal advice Reporting Engineering Social activism Fundraising Training/teaching Coaching Accounting Problem-solving Data entry
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  • 21. The average half-life of a business competency has dropped from 30 years in 1984 to 5 years in 2014 – John Seely Brown Desperate to escape the fate of
  • 23. 23
  • 24. “Problems trickle up to the CEO’s office when the answer is not in the building.” The Organizational Innovation Paradox
  • 25.
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  • 31. Google’s Pillars of Innovation 31
  • 32.
  • 33. Generations Defined “Demographics explains two-thirds of everything.” – Economist David Foot
  • 34. Crowd 2.0 makes crowdsourcing social each brand attracts and engages with their customized crowd Historical Crowdsourcing  vertical focus (i.e. data science)  paid to access community  standardized incentive model  impersonal & transactional Crowd 2.0  social network / open graph  open access / pay for success  customizable gamification  personalized & social
  • 35. The Future Workforce Model Core Team Freelancers Crowd Software/AI/Robotics Engagement Career Contractual Incentivized API Compensation Model Traditional Track time or production Goal Pay for success Supply/demand market Demonetized Common Use-cases Leadership Crisis Mgmt./Bus. Continuity Relationship Management Core Competencies Specialized Skills Variable supply/demand Self-selecting Self-organizing Flash scale Data intensive Predictive analytics Repetitive processing Risk Tolerance Very Low Low High N/A* Innovation capability Improvement / Incremental Optimize / Additive Breakthrough / Transformational Algorithmic Future Trends Change management Integration High-quality, tightly integrated High Variability Experimental Autonomous Procedural Gamified Repetitive processes, Quantitative analysis
  • 37. 37
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  • 44. What is HeroX? A social network where organizations build their own crowd 2019-09-26 44 For Organizations Tap the collective genius of 3 billion humans with: no managing and pay-for-success For Individuals A global market of projects to express your talents, passions & goals with no gatekeepers, bias or discrimination