George Fernandez PhD Cross-Culture Communication basic course International Institute of Cross-Culture Communication

1. Cross-Culture Basic course
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2. This course will be
a solid foundation
to your future Cross-
Cultural Competence
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3. Day One - a.m.
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4. - Cultural Awareness Quotient (CCAQ)
- The Fundamentals of Cross-Culture
- Intercultural vs. Cross-Cultural
- Cultural Orientation and Cognitive
Styles: Organizing and Processing
Information
- Classification of Cultures
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5. Day One - p.m.
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6. - Value Systems: The Basis for Behavior
- Individualism vs. Collectivism
- Concepts of Time and Space
- Issues of Equality/Inequality
- Attitudes, Reactions and Behavior
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7. Day Two - a.m.
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8. - Understanding Other Cultures
- My Culture vs. Other Cultures
- Culture Shock
- Managing Culture Shock
- Communication Styles
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9. Day Two - p.m.
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10. - Status, Leadership/Organization
- Management Styles
- Negotiating Across Cultures
- Achieving Cultural Empathy
- Cross-Cultural Team-Building
- Q&A, Wrap-up
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11. After this course,
you will be able to:
- Acquire and reinforce your own Cultural
Awareness
- Improve your communication skills
- Acquire International Competence
- Increase your Cross-Cultural knowledge
- Apply the skills acquired to real life
business/social situations.
- Predict behaviors in international encounters and
act upon them to your immediate advantage.
- Use the new skills immediately
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12. Cross-Culture Basic course
Visit us again soon, for updates!
SCI Cross-Culture Communication Institute - Worldwide Consulting and courses
Marina del Rey Ca. 90292 USA
Tel. 1-877-680-0800 ext 605 Fax 1-208-979-9339
In the UK: Tel. +44 870-139 9366 Fax +44 870-139 9366
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crossculture@usa.net ©20001 G. Fernandez PhD