Personal Information
Unternehmen/Arbeitsplatz
Rome Area, Italy, RM Italy
Beruf
Social CRM & Cloud Solution Consultant ☁ ZOHO ☁ FRESHDESK ☁ GOOGLE APPS FOR WORK ☁ BPMonline
Branche
Apparel / Fashion
Webseite
www.crmpartners.it
Info
Managing Director of CRMPartners, a network of CRM and Digital Communication consultants.
Founder of the first italian community of Customer Relationship Management expertise, he has matured professional experiences in the Automotive, Public Administration, Media, Finance fields working in collaboration with: Accenture, CapGemini Ernst&Young, Klaus Davi&Co, Lynx Automotive among others.
In the last two years he has contributed to develope the integrated contact center of INPS-INAIL (ones of the most important italian governmental organization), taking care itself of Knowledge & Change Management sides of the project. He's author of studies and research papers.
Nov2002-Oct2003
Klaus Dav...
Tags
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customer relationship management
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customer management
customer experience
helpdesk
ticketing
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seo
web 2.0
marketing-2.0
permission marketing
relationship marketing
marketing relazionale
marketing relacional
armando de lucia
market analysis
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salesforce
marketing automation
digital strategy
digital transformation
digital marketing
customer support
freshdesk
customer lifetime value
customer value
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Präsentationen
(11)Dokumente
(3)Gefällt mir
(61)Costruire Personas e Customer Journey Map
Sketchin
•
Vor 9 Jahren
Blueprint+: Developing a Tool for Service Design
Andy Polaine
•
Vor 14 Jahren
Personal Branding: Twitto Ergo Sum? Paolo Teoducci ISTUD Executive
Paolo Teoducci
•
Vor 10 Jahren
Tu sei il tuo brand: marketing personale e personal branding
Stefano Principato
•
Vor 10 Jahren
Tu sei il brand! Professionalità, personal branding e successo per l’impresa commerciale nell’era dei social media
Alessandra Salimbene
•
Vor 10 Jahren
Personal Branding Process
DML Srl
•
Vor 9 Jahren
Personal branding: pensare, creare e gestire un brand personale
Enrico Bisetto
•
Vor 12 Jahren
L'I.P.E.R. Formula del Personal Branding a SMAU Padova 2015
Enrico Bisetto
•
Vor 8 Jahren
Bruno Cocchi, Cristina Cocchetto - Social Learning & Social Intranet: Coin Group
OpenKnowledge srl
•
Vor 9 Jahren
The SoDA Report (Volume 2, 2013)
Society of Digital Agencies
•
Vor 10 Jahren
Insight-Driven Innovation: Structural collaboration with consumers for breakthrough in packaging design, a case for Heinz Ketchup
InSites Consulting
•
Vor 10 Jahren
Likealty | Loyalty Marketing tool for small shop & stores
Tiziano Tassi
•
Vor 10 Jahren
Miller Heimann Manual Strategy
Francisco Amuedo Bueno
•
Vor 11 Jahren
Workshop Social Crm Gubbio
Piero Itta
•
Vor 12 Jahren
Your Brand: The Next Media Company
Michael Brito | Zeno Group
•
Vor 10 Jahren
Lo stato del Social Caring in Italia
Me-Source S.r.l./Blogmeter
•
Vor 10 Jahren
2020 Social Workshop on Social Media For B2B Marketers
2020 Social
•
Vor 14 Jahren
Ogilvy On: Social Media for B2B Companies
Ogilvy Consulting
•
Vor 14 Jahren
Social Media for SEO in 2012
Rand Fishkin
•
Vor 12 Jahren
The Future of SEO
Rand Fishkin
•
Vor 11 Jahren
Social Mobile
Adigital
•
Vor 11 Jahren
Sda bocconi andrea albanese risultati ricerca Customer experience e social network public 01-2012
Andrea Albanese
•
Vor 11 Jahren
Facebook Global Pages for Brands
Ogilvy Consulting
•
Vor 11 Jahren
What are your customers really worth?
Ogilvy
•
Vor 11 Jahren
Social Customer Care - Alessandro Fontana
Pane, Web & Salame
•
Vor 11 Jahren
39 ore per 550 fans
Marco Govoni
•
Vor 11 Jahren
DML Guida Social Commerce
DML Srl
•
Vor 11 Jahren
Posicionamiento internacional en buscadores 2012
Human Level
•
Vor 11 Jahren
Levento 2.0 inverno 2011
Logotel
•
Vor 12 Jahren
Personal Information
Unternehmen/Arbeitsplatz
Rome Area, Italy, RM Italy
Beruf
Social CRM & Cloud Solution Consultant ☁ ZOHO ☁ FRESHDESK ☁ GOOGLE APPS FOR WORK ☁ BPMonline
Branche
Apparel / Fashion
Webseite
www.crmpartners.it
Info
Managing Director of CRMPartners, a network of CRM and Digital Communication consultants.
Founder of the first italian community of Customer Relationship Management expertise, he has matured professional experiences in the Automotive, Public Administration, Media, Finance fields working in collaboration with: Accenture, CapGemini Ernst&Young, Klaus Davi&Co, Lynx Automotive among others.
In the last two years he has contributed to develope the integrated contact center of INPS-INAIL (ones of the most important italian governmental organization), taking care itself of Knowledge & Change Management sides of the project. He's author of studies and research papers.
Nov2002-Oct2003
Klaus Dav...
Tags
crm
customer service
customer relationship management
crmpartners
customer management
customer experience
helpdesk
ticketing
marketing
social media
adwords
seo
web 2.0
marketing-2.0
permission marketing
relationship marketing
marketing relazionale
marketing relacional
armando de lucia
market analysis
sales
salesforce
marketing automation
digital strategy
digital transformation
digital marketing
customer support
freshdesk
customer lifetime value
customer value
customer satisfaction
corso breve
pmi
master
course
lifetime value
ltv
personal branding
analytics
marketing analysis
facebook
facebook timeline
facebook features
facebook page
virtual community
advertising on line
pubblicidad en internet
pay per click
webmarketing
e-commerce
vender en internet
ppc
publicidad en internet
Mehr anzeigen