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Strategies to Successfully Plan &
Negotiate 5 Year Agreements




   Human Resources Development Forum,
          Kamloops July 31, 2012

  Chris Hylton, MA 800 449 5866 chris@hylton.ca
                     CG Hylton                    1
Chris Hylton

Volunteer with Calgary Friendship Centre
Pleased to work with First Nations across
Canada in HR and benefits for many years
You are the experts, Chris is just sharing
some ideas that may help solve your
funding and community demand issues
Your questions comments are welcome


                  CG Hylton                  2
Our Experience

Developed Strategic Plans for Treaty 7
Presented workshops on a variety of topics
for FNs groups
Developed Salary grids for a Yukon First
Nation that they used to assist them in
negotiating their 5 year self government
agreement
Developed Departmental 5 year work plans
for several FNs groups
                  CG Hylton              3
Common Question

 How do we get more funding?

 We have been doing a national series of
 one day workshops on Effective Proposal
 Writing

 But negotiating the 5 year agreement is
 key
Executive Summary
Negotiating agreements is always difficult
Your programs are geared to your population
numbers and demand which varies largely by age
You have detailed population data
You know your population ages one year each year
You can develop programs effectively to meet the
changing demographics in your population
Using some of the ideas contained in the talk today,
can help you come up with winning 5 year
agreements!

                      CG Hylton                   5
This is your show

 What issues would you like me to address
 today please?




                 CG Hylton              6
What is CCP

 Term used by INAC in 2004 for a process
 to achieve community consensus around
 various land and resource issues
 Normally used for resolving land and
 resource issues but useful in planning for
 all areas



                  CG Hylton                   7
INAC CCP Handbook

 Produced in 2004
 Based on experience of 5 BC first nations
 the Okanagan, Lytton, Squiala, We Wai
 Kai (Cape Mudge) and Yekooche First
 Nations




                  CG Hylton                  8
What is comprehensive
community planning?




           CG Hylton    9
Community Involvement

  Important to work with community in order to
  introduce and clarify the meaning of CCP
  For example what does CCP include?
governance, land use, environment, economic
  development, social development, education,
  or physical infrastructure equally?
  Will CPP include a vision, goals and
  determine priorities?
                    CG Hylton              10
What will the results look
like?
 Will the CPP include decision and
 management tools such as ranking tools,
 action plans, budget templates,
 implementation and funding strategies and a
 monitoring and evaluation plan as well?
 This level of detail needs to be decided,
 including expectations for the final planning
 products that summarize the results of the
 CCP process (eg, final plan, budget).
                    CG Hylton               11
Define the process
Should be discussed and promoted as much
as possible with a variety of audiences within
a community
Your Boards and perhaps, Chief and Council
also need to openly reveal their expectations
of the CCP process within the community.
It is important to reconcile these two sets of
needs.

                   CG Hylton               12
Why define CCP early?
1) determine the approach;
2) impact what is needed to carry out the
planning process (eg money, time,
information, and technical expertise);
3) determine the quality of community
engagement (eg how many workshops,
number of people, how the process is to be
documented);

                   CG Hylton                 13
Why define CCP early?

4) determine capacity support (eg how much
training) and information needs (eg training or
career related data)
5) determine the products of CCP (eg final
plan, budgets, training plans) and
6) help to clarify and manage expectations,
particularly in terms of “when” results will
happen and who will benefit
                     CG Hylton               14
How to identify best process
for your community
You know what your goals are: fully funded 5
year plans, increased jobs, build capacity,
promote healing, link to Treaty…
Then work backwards to say how this will be
accomplished
Defining the goals of the CCP process could
be facilitated during the start-up meeting
where the CCP can be discussed openly with
the community at large
                  CG Hylton              15
Just another report?

 “You need to have a vision laid out, a
 vision statement for CCP, What is the plan
 for, how will the CCP be used?”

 “We have a wall full of reports about what
 should be done. These are never
 followed through on. We want to be able
 to say that we did something.”
                  CG Hylton               16
Once in Place, the CCP can
 Empower community. The community 
 becomes more self-aware, creates its own 
 future, and has the tools to respond to change 
 in an effective manner.
 Improve performance. Having a plan leads 
 to informed decision-making, combines 
 fragmented efforts and decreases duplication, 
 enables efficient use of resources, and 
 identifies and solves organizational problems.
                     CG Hylton                 17
Results
Build teamwork and expertise. Planning 
improves communications within Nation 
community, builds managerial and staff skills 
and supports capacity-building efforts
Coordinate future development. Identifies the 
community's priorities for the use of its talent 
pool, the land base and territory, anticipates 
future infrastructure and development needs, 
and helps to prevent conflicting developments
                     CG Hylton                 18
Results
 Protect resources. The community is able to 
 identify and protect vulnerable or valuable 
 areas, traditions, or cultural values and 
 practices. 
 Celebrate traditions and culture. The 
 cultural aspects of the community may be a 
 focus of the planning process.


                   CG Hylton                19
Promote Health and
Reconciliation

 Planning helps the community to work 
 together to proactively address negative or 
 painful community issues by establishing a 
 positive vision for the future, and by taking 
 the steps necessary to achieve that vision.




                     CG Hylton                    20
Create Economic
Opportunities

 Identifying sustainable economic opportunities 
 is an essential part of creating a Comprehensive 
 Community Plan. 
 Having a plan in place will also help to attract 
 partners and new investment.
 The strongest community development factor is 
 economic self-sufficiency

                    CG Hylton                  21
Negotiating Strategy – You
will be able to say
all our projections based on data we get
from government agencies
our staffing levels are based on meeting this
demand to meet your requirements
Slide A: Here are our projected costs based
on our staffing costs
Slide B: Here are our projected costs based
on typical staffing costs of a local town or
municipality
                   CG Hylton               22
Negotiating Strategy (ctd)

All our programs and services are based on
terms and conditions for service which are
spelled out in our agreements with
government agencies
Our CCP has indicated our needs in great
detail
Our CCP tells us our community buys in
Gives more strength to your 5 year funding
requests
                 CG Hylton              23
To recap

You and the Agencies have defined the
services required,
Agencies have provided us with our own
demographic data,
We have surveyed our community and
determined the needs
Here is our plan to meet the needs
Here are the funding levels required
                 CG Hylton               24
Current Situation

You work hard to come up with your best
estimate of what your community needs for
the next five year agreement
You get conflicting reports from community
You have difficulty negotiating from a
position of strength
You receive an unworkable level of funding


                  CG Hylton              25
Results

 Inadequate staffing levels
 Inadequate service to community
 Blame game
 Lowered morale
 Lowered services
 Lead to …..


                 CG Hylton         26
How does this tie in to Ethics

 You are governed by Boards, Chief & Council
 All are subject to continuous community
 requests and constant scrutiny
 So how does CCP make it easy for Boards
 and Elected Officials to govern and avoid
 conflicts?



                   CG Hylton             27
CCP makes it easier for
Boards and Elected Officials
to govern
 CCP gives your leadership the information
 they need about community needs
 CCP gives your leaders information about
 how your departments are planning on
 meeting community needs
 Data is king, use the data like any
 business to effectively make your case
                  CG Hylton              28
What type of Data?

Your population Demographics
Current service offerings (supply or
potential supply of trained members)
Demand for trained workers
The gap
What you are planning on doing about it
How much your programs are going to cost


                 CG Hylton             29
How does CCP support 5 year
Agreements?
 • Shows what services exist now, what
   services will be needed in the future
   Gap analysis:
   1. Encourages each department or service
      area to develop business plans to meet
      the needs
   2. Using data sources which you have and
      perhaps are not using currently
   3. Builds Commitment which in turn builds
      community
                    CG Hylton                  30
CCP Rationale
 Provides support for First Nation communities in
 meeting most service needs and indicates areas
 which require strengthening
 Departments perform a self-assessment as part
 of the business planning process
 Community and First Nations will agree upon
 areas of greatest need to develop a service
 delivery plan tied to 5 year Budgets
 Delivery over a five year period will be
 completed in concert with community
 expectations
                     CG Hylton                  31
1st Pillar:
Capacity Building within Departments
Process links services to inputs like human
resources, office and service space
requirements, training requirements, so that
capacity may be enhanced
Strengthens business planning process
Community customer service focus provides
a basis for performance evaluation


                  CG Hylton              32
2nd Pillar:
          Good Governance
     Community can demonstrate:
It has good governance and support for
services delivery and administration
In particular, it has sustainable processes
and systems
That will support the community’s
commitment to service delivery over the
long-term.
                  CG Hylton                   33
3rd Pillar:

Solid Community Data re. Demand for Services


Departmental gap analysis leads to strong
business plans
Programs are developed to target needs
No longer a need to play catch up
There is evidence that the community is willing to
make the commitment to support programs; and
That members will take up the services offered
                      CG Hylton                  34
This also attracts Partners
for Ec Dev and Training
 McDonalds                      Province of Alberta
 Safeway                        Training Institutes
 Walmart                          NAIT, SAIT, Norquest,
                                  Keyano College, Etc.
 Tim Hortons
 Olymel
 Savanna Drilling
 Alta Fab
 Leduc Truss

                    CG Hylton                         35
Examples of Spin off Benefits

Managerial Training for First Nation Staff
Model planning process - public speaking
and enhanced communication
Financial policies, by-laws and laws
Updated Process and Policies
Higher morale


                  CG Hylton                  36
Links to more info

http://www.aadnc-aandc.gc
.ca/eng/1100100021901/1100100021902
Funding support for CCP is available
through numerous programs.
For more information on CCP please e-mail 
bc-ccp@aandc-aadnc.gc.ca or contact the
Strategic Planning Manager at 604-666-
2247.

                  CG Hylton             37
Funding sources

 Check with your funders
 CCP has a good reputation with agencies
 and will support the process
 Can look at recent Federal Court ruling on
 Child Welfare, see attached sheet
 Also look at new programs like First
 Nations Market Housing Fund next slide

                  CG Hylton               38
# of First Nation Applications
Received by the Fund / Total # of
FNs in each Prov./Territories
(June 8, 2012 70 First Nations have applied
- 47 approved for Capacity Development)

                                                     0/0


      5/14
                        0/29



                                                                     LB
      13/202
                    5/47                  4/63                2/40
                                6/75
                                                     30/134
                                                                          5/35




                                              CG Hylton                      39
Thank you!

Any questions
please

Chris Hylton

800 449 5866

chris@hylton.ca




                              Wetaskiwin Tim Hortons



                  CG Hylton                      40

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Comprehensive Community Planning to Assist with Negotiating Funding Agreements.

  • 1. Strategies to Successfully Plan & Negotiate 5 Year Agreements Human Resources Development Forum, Kamloops July 31, 2012 Chris Hylton, MA 800 449 5866 chris@hylton.ca CG Hylton 1
  • 2. Chris Hylton Volunteer with Calgary Friendship Centre Pleased to work with First Nations across Canada in HR and benefits for many years You are the experts, Chris is just sharing some ideas that may help solve your funding and community demand issues Your questions comments are welcome CG Hylton 2
  • 3. Our Experience Developed Strategic Plans for Treaty 7 Presented workshops on a variety of topics for FNs groups Developed Salary grids for a Yukon First Nation that they used to assist them in negotiating their 5 year self government agreement Developed Departmental 5 year work plans for several FNs groups CG Hylton 3
  • 4. Common Question How do we get more funding? We have been doing a national series of one day workshops on Effective Proposal Writing But negotiating the 5 year agreement is key
  • 5. Executive Summary Negotiating agreements is always difficult Your programs are geared to your population numbers and demand which varies largely by age You have detailed population data You know your population ages one year each year You can develop programs effectively to meet the changing demographics in your population Using some of the ideas contained in the talk today, can help you come up with winning 5 year agreements! CG Hylton 5
  • 6. This is your show What issues would you like me to address today please? CG Hylton 6
  • 7. What is CCP Term used by INAC in 2004 for a process to achieve community consensus around various land and resource issues Normally used for resolving land and resource issues but useful in planning for all areas CG Hylton 7
  • 8. INAC CCP Handbook Produced in 2004 Based on experience of 5 BC first nations the Okanagan, Lytton, Squiala, We Wai Kai (Cape Mudge) and Yekooche First Nations CG Hylton 8
  • 9. What is comprehensive community planning? CG Hylton 9
  • 10. Community Involvement Important to work with community in order to introduce and clarify the meaning of CCP For example what does CCP include? governance, land use, environment, economic development, social development, education, or physical infrastructure equally? Will CPP include a vision, goals and determine priorities? CG Hylton 10
  • 11. What will the results look like? Will the CPP include decision and management tools such as ranking tools, action plans, budget templates, implementation and funding strategies and a monitoring and evaluation plan as well? This level of detail needs to be decided, including expectations for the final planning products that summarize the results of the CCP process (eg, final plan, budget). CG Hylton 11
  • 12. Define the process Should be discussed and promoted as much as possible with a variety of audiences within a community Your Boards and perhaps, Chief and Council also need to openly reveal their expectations of the CCP process within the community. It is important to reconcile these two sets of needs. CG Hylton 12
  • 13. Why define CCP early? 1) determine the approach; 2) impact what is needed to carry out the planning process (eg money, time, information, and technical expertise); 3) determine the quality of community engagement (eg how many workshops, number of people, how the process is to be documented); CG Hylton 13
  • 14. Why define CCP early? 4) determine capacity support (eg how much training) and information needs (eg training or career related data) 5) determine the products of CCP (eg final plan, budgets, training plans) and 6) help to clarify and manage expectations, particularly in terms of “when” results will happen and who will benefit CG Hylton 14
  • 15. How to identify best process for your community You know what your goals are: fully funded 5 year plans, increased jobs, build capacity, promote healing, link to Treaty… Then work backwards to say how this will be accomplished Defining the goals of the CCP process could be facilitated during the start-up meeting where the CCP can be discussed openly with the community at large CG Hylton 15
  • 16. Just another report? “You need to have a vision laid out, a vision statement for CCP, What is the plan for, how will the CCP be used?” “We have a wall full of reports about what should be done. These are never followed through on. We want to be able to say that we did something.” CG Hylton 16
  • 17. Once in Place, the CCP can Empower community. The community  becomes more self-aware, creates its own  future, and has the tools to respond to change  in an effective manner. Improve performance. Having a plan leads  to informed decision-making, combines  fragmented efforts and decreases duplication,  enables efficient use of resources, and  identifies and solves organizational problems. CG Hylton 17
  • 18. Results Build teamwork and expertise. Planning  improves communications within Nation  community, builds managerial and staff skills  and supports capacity-building efforts Coordinate future development. Identifies the  community's priorities for the use of its talent  pool, the land base and territory, anticipates  future infrastructure and development needs,  and helps to prevent conflicting developments CG Hylton 18
  • 19. Results Protect resources. The community is able to  identify and protect vulnerable or valuable  areas, traditions, or cultural values and  practices.  Celebrate traditions and culture. The  cultural aspects of the community may be a  focus of the planning process. CG Hylton 19
  • 20. Promote Health and Reconciliation Planning helps the community to work  together to proactively address negative or  painful community issues by establishing a  positive vision for the future, and by taking  the steps necessary to achieve that vision. CG Hylton 20
  • 21. Create Economic Opportunities Identifying sustainable economic opportunities  is an essential part of creating a Comprehensive  Community Plan.  Having a plan in place will also help to attract  partners and new investment. The strongest community development factor is  economic self-sufficiency CG Hylton 21
  • 22. Negotiating Strategy – You will be able to say all our projections based on data we get from government agencies our staffing levels are based on meeting this demand to meet your requirements Slide A: Here are our projected costs based on our staffing costs Slide B: Here are our projected costs based on typical staffing costs of a local town or municipality CG Hylton 22
  • 23. Negotiating Strategy (ctd) All our programs and services are based on terms and conditions for service which are spelled out in our agreements with government agencies Our CCP has indicated our needs in great detail Our CCP tells us our community buys in Gives more strength to your 5 year funding requests CG Hylton 23
  • 24. To recap You and the Agencies have defined the services required, Agencies have provided us with our own demographic data, We have surveyed our community and determined the needs Here is our plan to meet the needs Here are the funding levels required CG Hylton 24
  • 25. Current Situation You work hard to come up with your best estimate of what your community needs for the next five year agreement You get conflicting reports from community You have difficulty negotiating from a position of strength You receive an unworkable level of funding CG Hylton 25
  • 26. Results Inadequate staffing levels Inadequate service to community Blame game Lowered morale Lowered services Lead to ….. CG Hylton 26
  • 27. How does this tie in to Ethics You are governed by Boards, Chief & Council All are subject to continuous community requests and constant scrutiny So how does CCP make it easy for Boards and Elected Officials to govern and avoid conflicts? CG Hylton 27
  • 28. CCP makes it easier for Boards and Elected Officials to govern CCP gives your leadership the information they need about community needs CCP gives your leaders information about how your departments are planning on meeting community needs Data is king, use the data like any business to effectively make your case CG Hylton 28
  • 29. What type of Data? Your population Demographics Current service offerings (supply or potential supply of trained members) Demand for trained workers The gap What you are planning on doing about it How much your programs are going to cost CG Hylton 29
  • 30. How does CCP support 5 year Agreements? • Shows what services exist now, what services will be needed in the future Gap analysis: 1. Encourages each department or service area to develop business plans to meet the needs 2. Using data sources which you have and perhaps are not using currently 3. Builds Commitment which in turn builds community CG Hylton 30
  • 31. CCP Rationale Provides support for First Nation communities in meeting most service needs and indicates areas which require strengthening Departments perform a self-assessment as part of the business planning process Community and First Nations will agree upon areas of greatest need to develop a service delivery plan tied to 5 year Budgets Delivery over a five year period will be completed in concert with community expectations CG Hylton 31
  • 32. 1st Pillar: Capacity Building within Departments Process links services to inputs like human resources, office and service space requirements, training requirements, so that capacity may be enhanced Strengthens business planning process Community customer service focus provides a basis for performance evaluation CG Hylton 32
  • 33. 2nd Pillar: Good Governance Community can demonstrate: It has good governance and support for services delivery and administration In particular, it has sustainable processes and systems That will support the community’s commitment to service delivery over the long-term. CG Hylton 33
  • 34. 3rd Pillar: Solid Community Data re. Demand for Services Departmental gap analysis leads to strong business plans Programs are developed to target needs No longer a need to play catch up There is evidence that the community is willing to make the commitment to support programs; and That members will take up the services offered CG Hylton 34
  • 35. This also attracts Partners for Ec Dev and Training McDonalds Province of Alberta Safeway Training Institutes Walmart NAIT, SAIT, Norquest, Keyano College, Etc. Tim Hortons Olymel Savanna Drilling Alta Fab Leduc Truss CG Hylton 35
  • 36. Examples of Spin off Benefits Managerial Training for First Nation Staff Model planning process - public speaking and enhanced communication Financial policies, by-laws and laws Updated Process and Policies Higher morale CG Hylton 36
  • 37. Links to more info http://www.aadnc-aandc.gc .ca/eng/1100100021901/1100100021902 Funding support for CCP is available through numerous programs. For more information on CCP please e-mail  bc-ccp@aandc-aadnc.gc.ca or contact the Strategic Planning Manager at 604-666- 2247. CG Hylton 37
  • 38. Funding sources Check with your funders CCP has a good reputation with agencies and will support the process Can look at recent Federal Court ruling on Child Welfare, see attached sheet Also look at new programs like First Nations Market Housing Fund next slide CG Hylton 38
  • 39. # of First Nation Applications Received by the Fund / Total # of FNs in each Prov./Territories (June 8, 2012 70 First Nations have applied - 47 approved for Capacity Development) 0/0 5/14 0/29 LB 13/202 5/47 4/63 2/40 6/75 30/134 5/35 CG Hylton 39
  • 40. Thank you! Any questions please Chris Hylton 800 449 5866 chris@hylton.ca Wetaskiwin Tim Hortons CG Hylton 40

Hinweis der Redaktion

  1. Board of 9 trustees
  2. * 07/16/96 * ##
  3. In 2004, five First Nations embarked on a journey to develop comprehensive community plans. Special thanks to the members of the First Nations/INAC Comprehensive Community Planning Working Group ("the Rockets") for their insight, wisdom and enthusiasm regarding planning and sustainable First Nation communities. * 07/16/96 * ##
  4. What is comprehensive community planning? Comprehensive community planning is a holistic process undertaken with broad community participation. A comprehensive approach: enables the community to establish a vision for its future and implement projects to achieve this vision helps to ensure that community projects and programs are thought through, make sense and are the best use of resources integrates and links all other plans the community has produced Processes that are driven by the community, for the community are most effective at achieving positive change. That's why the comprehensive community planning process is inclusive and represents the perspectives of all members, whether they reside within or outside the community. All members of the community, including Elders, youth, and family representatives, can offer unique and valuable perspectives on community needs, values and priorities. A comprehensive community plan addresses key planning areas, all of which are interrelated and interdependent: governance, land and resources, health, infrastructure development, culture, social issues, and the economy. Consideration of all key planning areas through one unified process defines community planning as a holistic and integrated exercise that can lead to sustainable development. * 07/16/96 * ##
  5. * 07/16/96 * ##
  6. * 07/16/96 * ##
  7. * 07/16/96 * ##
  8. Defining CCP is important because it can: * 07/16/96 * ##
  9. * 07/16/96 * ##
  10. * 07/16/96 * ##
  11. Source: Sharing Best Practices of First Nations Comprehensive Community Planning, Jeff Cook, Sept 10 2009 Report * 07/16/96 * ##
  12. * 07/16/96 * ##
  13. * 07/16/96 * ##
  14. Protect resources.  The community is able to identify and protect vulnerable or valuable areas, traditions, or cultural values and practices. Celebrate traditions and culture.  The cultural aspects of the community may be a focus of the planning process. * 07/16/96 * ##
  15. Promote healing and reconciliation.   * 07/16/96 * ##
  16. * 07/16/96 * ##
  17. three separate AHRDA holders: Six Independent Alberta First Nations Society (S.I.A.F.N.), Tribal Chiefs Employment and Training Services Association (T.C.E.T.S.A.), and the Yellowhead Tribal Development Foundation (Y.T.D.F.). S.I.A.F.N. was initiated to continue the management and delivery of the Aboriginal Human Resources Development Agreement initiatives. * 07/16/96 * ##
  18. * 07/16/96 * ##