5. Production,
distribution and service
come plug&play
technology empowers
buyers with
information and toolsDigital services commoditizes
physical products
perfect insight in
competitor pricing and
policies
Hiring & retention of
talent is key as they
carry their ideas with
them
6.
7.
8.
9.
10.
11.
12.
13.
14.
15. be real because
Customers know
everything
Make sure, you make
your customer the hero
at his job. And don’t
get him fired!!!
Learn how your
customer’s value chain
work – and make sure
you fit in
Free up customers’ time
instead of stealing it
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26. Identify and build Customer focused
digital services that differentiate
vestas from competitors.