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Scenarios


Debbie Richards
Creative Interactive Ideas
debbie@cre8iveii.com
http://twitter.com/cre8iveii
http://cre8iveii.blogspot.com/
Scenarios

1. You will learn best practices for writing
   and creating branching or "soft-skills"
   scenarios.
2. I will demonstrate Rapid Development
   tools used to create scenarios.
3. You will create your own branching
   scenario.
Scenarios

A scenario can put the course content into
a context that is relevant to the learners
because they can use the information in a
real world setting.
• The learner is presented a problem and
  must choose a response.
• The learner's responses determine the
  path through the scenario.
WRITING SCENARIOS
Types

•   Problem based learning
•   Puzzle based Learning
•   Learning by doing
•   Associative Learning
•   Case based Learning
•   Character based Learning
Flow

• Describe the scenario
• Describe content concerning the topic
• Describe a problem – could use characters
• Give an opportunity to the learner to make a
  decision
• Offer some choices
• Offer some feedback which will lead to the next
  problem based scenario and topic
Tips

•   Start with a goal
•   Provide key data
•   Present options
•   Show what happens
•   Link to further learning


http://www.kineo.com/elearning-tips/top-11-ok-heres-the-scenario.html
Idea 1


Tell the story and then ask some
questions
• Tell your story – as always, keep it short and sharp.
• And make it relevant to the content.
• When it’s done, ask a series of questions to go a little
  deeper, confirm understanding, and – most
  importantly – forge a memorable connection in the
  learner’s brain.
http://www.kineo.com/elearning-tips/tip-40-three-ways-to-use-scenarios.html
Idea 2

Ask questions throughout the scenario
• At crucial points in the conversation you stop and ask
  for the learner’s input: “Joe’s not sure what to do
  next? What would you advise him to do?”
• The learner chooses from one of a set of plausible
  options.



http://www.kineo.com/elearning-tips/tip-40-three-ways-to-use-scenarios.html
Idea 3

Use questions for branching.
• As you design a branching program, first set out the
  “perfect route”.
• That is, go through the entire scenario the right way.
• Get that documented, and then do some critical
  error analysis to find those natural points where
  learners diverge from the ‘Yellow Brick Road’.


http://www.kineo.com/elearning-tips/tip-40-three-ways-to-use-scenarios.html
Keep in Mind

Regardless of which approach you end up
using, keep in mind the key traits of a
simulation:
•   Accurate representation of real situations
•   Opportunities to make realistic choices
•   Accurate representation of the consequences
•   Feedback and remediation on suboptimal choices

http://www.kineo.com/elearning-tips/tip-40-three-ways-to-use-scenarios.html
Examples

Show examples that I’ve collected….
• http://www.articulate.com/rapid-elearning/how-to-
  add-scenarios-to-your-rapid-elearning-courses/
• Captivate Sample
• Thiagi card trick
REVIEW INFO AND MAKE DECISION
Branching Scenario

• The scenarios are interlinked and part of
  a single story.
• The learner responds to
  one situation and his/her response leads
  to the next situation.
Review Info and Make Decision

• This example allows the learner to review
  the course content and then make a
  choice.
• Once a choice is selected, the learner is
  directed to another screen with
  additional choices.
Getting Home

You have just been to a concert downtown,
and you need to get home. It is midnight.
What will you do?

  – Take a cab.
  – Go to the bus stop to catch a bus.
Question: How to get home


Decision A1                    Decision B1
Cab                            Bus
Take a Cab

You flag down a cab but the driver says it
will cost $15 to take you home. You only
have $5. What do you do?
  – Go to the bus stop to catch a bus.
  – Start walking home
  – Call your spouse to come get you.
Question: How to get home


Decision A1                         Decision B1
Cab                                 Bus
      Outcome A1
Question: How to get home


Decision A1                                 Decision B1
Cab                                         Bus
      Outcome A1




                    Decision A2
                    Walk Home

              Outcome A2
Start walking home


You walk all the way home. You get home
at 5 a.m., and your partner is mad with
you. You only just have time to shower and
then you have to leave for work again.
Question: How to get home


Decision A1                                 Decision B1
Cab                                         Bus
      Outcome A1




                    Decision A2       Decision A3
                    Walk Home         Get Ride

              Outcome A2                    Outcome A3
Call your spouse to come get you

You call your spouse, who is happy to come
and pick you up. You're home in an hour!
Question: How to get home


Decision A1                             Decision B1
Cab                                     Bus
      Outcome A1                                      Outcome B1




                   Decision A2    Decision A3
                   Walk Home      Get Ride
Go to the bus stop to catch a bus

You go to the bus stop but your last bus
has already left – you are too late. What
do you do?
  – Start walking home
  – Call your spouse to come get you.
Question: How to get home


Decision A1                                 Decision B1
Cab                                         Bus
      Outcome A1                                          Outcome B1




                    Decision A2       Decision A3
                    Walk Home         Get Ride

              Outcome A2                    Outcome A3
Start walking home


You walk all the way home. You get home
at 5 a.m., and your partner is mad with
you. You only just have time to shower and
then you have to leave for work again.
Call your spouse to come get you

You call your spouse, who is happy to come
and pick you up. You're home in an hour!
Using PowerPoint

• Create your own navigation in the
  PowerPoint slide using hyperlinks
• Give the learners the ability to go back
  and start over
Using Articulate Quizmaker

• Use Survey Questions and Blank slides
• Create all the questions and then go back
  and use Feedback/Branching
• Make sure “User may attempt quiz” is set
  to “unlimited times”
EXTRAS
Tips

http://www.articulate.com/rapid-elearning/7-tips-for-better-e-
learning-scenarios/

http://community.articulate.com/blogs/david/archive/2010/11/
23/hands-on-creating-branching-scenarios.aspx

http://www.slideshare.net/CathyMoore/how-to-save-the-world-
with-elearning-scenarios
Mindmapping Software

http://en.wikipedia.org/wiki/Mind_map

FreeMind:
http://freemind.sourceforge.net/wiki/index.php/Main_Page

Cmap
http://cmap.ihmc.us/

Mindjet
http://www.mindjet.com/

MindMeister
http://www.mindmeister.com/?r=1182
Scenario software

Quandary -
http://www.halfbakedsoftware.com/quandary.php

Simwriter - http://www.nexlearn.com/?q=node/1

Proform -
http://www.rapidintake.com/products/general/creating-
branching-scenarios-in-elearning-course/

http://elearningtemplates.com/better-looking-scenarios/
Examples

• http://www.rapidintake.com/tutorials/softskills_sim_sample/player.html

• http://www.worldwarfighter.com/hajikamal/activity/

• http://www.hhs.gov/ash/initiatives/hai/training/

• http://www.insidedisaster.com/experience/Main.html

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Scenarios

  • 1. Scenarios Debbie Richards Creative Interactive Ideas debbie@cre8iveii.com http://twitter.com/cre8iveii http://cre8iveii.blogspot.com/
  • 2. Scenarios 1. You will learn best practices for writing and creating branching or "soft-skills" scenarios. 2. I will demonstrate Rapid Development tools used to create scenarios. 3. You will create your own branching scenario.
  • 3. Scenarios A scenario can put the course content into a context that is relevant to the learners because they can use the information in a real world setting. • The learner is presented a problem and must choose a response. • The learner's responses determine the path through the scenario.
  • 5. Types • Problem based learning • Puzzle based Learning • Learning by doing • Associative Learning • Case based Learning • Character based Learning
  • 6. Flow • Describe the scenario • Describe content concerning the topic • Describe a problem – could use characters • Give an opportunity to the learner to make a decision • Offer some choices • Offer some feedback which will lead to the next problem based scenario and topic
  • 7. Tips • Start with a goal • Provide key data • Present options • Show what happens • Link to further learning http://www.kineo.com/elearning-tips/top-11-ok-heres-the-scenario.html
  • 8. Idea 1 Tell the story and then ask some questions • Tell your story – as always, keep it short and sharp. • And make it relevant to the content. • When it’s done, ask a series of questions to go a little deeper, confirm understanding, and – most importantly – forge a memorable connection in the learner’s brain. http://www.kineo.com/elearning-tips/tip-40-three-ways-to-use-scenarios.html
  • 9. Idea 2 Ask questions throughout the scenario • At crucial points in the conversation you stop and ask for the learner’s input: “Joe’s not sure what to do next? What would you advise him to do?” • The learner chooses from one of a set of plausible options. http://www.kineo.com/elearning-tips/tip-40-three-ways-to-use-scenarios.html
  • 10. Idea 3 Use questions for branching. • As you design a branching program, first set out the “perfect route”. • That is, go through the entire scenario the right way. • Get that documented, and then do some critical error analysis to find those natural points where learners diverge from the ‘Yellow Brick Road’. http://www.kineo.com/elearning-tips/tip-40-three-ways-to-use-scenarios.html
  • 11. Keep in Mind Regardless of which approach you end up using, keep in mind the key traits of a simulation: • Accurate representation of real situations • Opportunities to make realistic choices • Accurate representation of the consequences • Feedback and remediation on suboptimal choices http://www.kineo.com/elearning-tips/tip-40-three-ways-to-use-scenarios.html
  • 12. Examples Show examples that I’ve collected…. • http://www.articulate.com/rapid-elearning/how-to- add-scenarios-to-your-rapid-elearning-courses/ • Captivate Sample • Thiagi card trick
  • 13. REVIEW INFO AND MAKE DECISION
  • 14. Branching Scenario • The scenarios are interlinked and part of a single story. • The learner responds to one situation and his/her response leads to the next situation.
  • 15. Review Info and Make Decision • This example allows the learner to review the course content and then make a choice. • Once a choice is selected, the learner is directed to another screen with additional choices.
  • 16. Getting Home You have just been to a concert downtown, and you need to get home. It is midnight. What will you do? – Take a cab. – Go to the bus stop to catch a bus.
  • 17. Question: How to get home Decision A1 Decision B1 Cab Bus
  • 18. Take a Cab You flag down a cab but the driver says it will cost $15 to take you home. You only have $5. What do you do? – Go to the bus stop to catch a bus. – Start walking home – Call your spouse to come get you.
  • 19. Question: How to get home Decision A1 Decision B1 Cab Bus Outcome A1
  • 20. Question: How to get home Decision A1 Decision B1 Cab Bus Outcome A1 Decision A2 Walk Home Outcome A2
  • 21. Start walking home You walk all the way home. You get home at 5 a.m., and your partner is mad with you. You only just have time to shower and then you have to leave for work again.
  • 22. Question: How to get home Decision A1 Decision B1 Cab Bus Outcome A1 Decision A2 Decision A3 Walk Home Get Ride Outcome A2 Outcome A3
  • 23. Call your spouse to come get you You call your spouse, who is happy to come and pick you up. You're home in an hour!
  • 24. Question: How to get home Decision A1 Decision B1 Cab Bus Outcome A1 Outcome B1 Decision A2 Decision A3 Walk Home Get Ride
  • 25. Go to the bus stop to catch a bus You go to the bus stop but your last bus has already left – you are too late. What do you do? – Start walking home – Call your spouse to come get you.
  • 26. Question: How to get home Decision A1 Decision B1 Cab Bus Outcome A1 Outcome B1 Decision A2 Decision A3 Walk Home Get Ride Outcome A2 Outcome A3
  • 27. Start walking home You walk all the way home. You get home at 5 a.m., and your partner is mad with you. You only just have time to shower and then you have to leave for work again.
  • 28. Call your spouse to come get you You call your spouse, who is happy to come and pick you up. You're home in an hour!
  • 29. Using PowerPoint • Create your own navigation in the PowerPoint slide using hyperlinks • Give the learners the ability to go back and start over
  • 30. Using Articulate Quizmaker • Use Survey Questions and Blank slides • Create all the questions and then go back and use Feedback/Branching • Make sure “User may attempt quiz” is set to “unlimited times”
  • 34. Scenario software Quandary - http://www.halfbakedsoftware.com/quandary.php Simwriter - http://www.nexlearn.com/?q=node/1 Proform - http://www.rapidintake.com/products/general/creating- branching-scenarios-in-elearning-course/ http://elearningtemplates.com/better-looking-scenarios/
  • 35. Examples • http://www.rapidintake.com/tutorials/softskills_sim_sample/player.html • http://www.worldwarfighter.com/hajikamal/activity/ • http://www.hhs.gov/ash/initiatives/hai/training/ • http://www.insidedisaster.com/experience/Main.html