Updated deck of previous GOTO talk from Chicago. Looking at the current pace of technology and how we have evolved our process at Carbon Five to handle dynamic teams and fast, iterative development.

1. Mixing Lean UX &
Agile Development
How to minimize risk, maximize flexibility, and
create a loved product.
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2. Courtney Hemphill
Partner/Tech Lead
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@chemphill
courtney@carbonfive.com
@carbonfive
#GOTOBerlin
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3. We used to design and build desktop
applications
Berkeley Breathed, Bloom County.
From http://www.berkeleybreathed.com/

4. Industrial
Revolution
Digital
Revolution
Efficiency
at Scale
Knowledge
at Scale

6. Multiple inputs and outputs

8. The future…
•AR/VR
•No-touch interfaces
•Cloud photo by techsoup on Flickr

9. The Rise of the Labs
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•Intuit Horizons
•IBM Design Thinking
•Capital One Labs
•Walmart Labs
•Nordstrom Innovation
•UK Government
Digital Service

10. Now we design and build:
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Products
Services
Companies
Experiences

11. ruby
rapid prototyping
html5/css3
interaction design
visual design
Disappearing Boundaries
node.js
ethnography
postgres
system operations
data analysis

12. How do you keep up
with all that?

13. you don’t have to.

14. we get by with a little
help from our friends.

16. Roles & Responsibilities
developer + designer + product owner

17. One team
Everyone participates

18. Conflicting perspectives
are required for creative
solutions.

19. MIT Building 20
The “Magical Incubator”

20. Pixar Headquarters
The legacy of Steve Jobs

21. Cadence

22. Techniques

23. Sprints as
Experiments

24. What is your highest risk,
highest reward feature?

25. Costs vs. Benefits
Place your epics or stories as a mechanism for
prioritization
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$$$ !!!
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$$$ !
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26. Deliverable whole
Always try to prioritize using a path to a full
deliverable whole.

27. Just in Time Design

28. Cards ?

29. Case Studies
nib.ly
from

30. Week
at a
Glance
APRIL
MAY
Monday
week 18
Tuesday
Wednesday
Thursday
Friday
reflect & define
specify
build & refine
build & refine
customer feedback!

31. Flexible Schedule

32. Monday

33. Charrette!

34. Retrospective

35. http://stickies.io

36. Review User Feedback
Stickies
Audio
Video
Notes
http://stickies.io

37. Whiteboard
Wireframing

38. Hypothesis
Definition

39. Clean Up and Prep

40. Tuesday

41. The Art of Story Writing

42. Story Template
Title (one line describing the story)
Narrative:
As a [role]
I want [feature]
So that [benefit]
Acceptance Criteria: (presented as Scenarios)
Scenario 1: Title
Given [context]
And [some more context]...
When [event]
Then [outcome]
And [another outcome]...

43. Story Mapping
http://storymapper.io

44. Wednesday
& Thursday

45. Feature
Development

46. Whiteboard
Wireframing

47. Living Style Guide
& Visual Assets

48. Designer/Developer
Pairing

49. Designer/Developer
Pairing

50. Story Acceptance
(yay!)

51. Friday

52. Customer Feedback Prep
What are you testing?
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What methods will you use to test?
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Broad or specific?

53. Feedback
Session

54. Five on
Friday

55. Hybrid
Prototyping

56. Capture User Feedback!
Stickies
Audio
Video
Notes
http://stickies.io

57. Discipline

58. Conflict that arises
is critical
to innovation.

59. Foundations

60. Foundations
Conversations
story writing, milestone planning, acceptance
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61. Foundations
Conversations
story writing, milestone planning, acceptance
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Culture
cross-functional teams, design, and dev
integration
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62. Foundations
Conversations
story writing, milestone planning, acceptance
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Culture
cross-functional teams, design, and dev
integration
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Cadance
short term solution-focused product
development

63. Resources and References
• Agile XP - http://www.amazon.com/Extreme-Programming-Explained-
Embrace-Edition/dp/0321278658
• Google Ventures Product Design Sprints - http://www.gv.com/
lib/the-product-design-sprint-a-five-day-recipe-for-startups
• Design Thinking d.school Bootcamp - http://
dschool.stanford.edu/use-our-methods/the-bootcamp-bootleg
• BDD Storywriting - http://dannorth.net/whats-in-a-story
• Pivotal Tracker(http://pivotaltracker.com) & Trello (https://trello.com/)
• Storymapper.io (http://storymapper.io)
• Stickies.io (http://stickies.io)

64. Thanks!
Courtney Hemphill
courtney@carbonfive.com
@chemphill
@carbonfive