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The	
  Creative	
  Process	
  Behind	
  Product	
  Innovation	
  
For	
  A	
  Multi-­‐Concept	
  and	
  Multi-­‐Brand	
  Business
How	
  many	
  of	
  you	
  know	
  of
Max’s	
  Restaurant?	
  
Pancake	
  House?	
  
Yellow	
  Cab?	
  
Krispy	
  Kreme?
How	
  About	
  	
  	
  	
  	
  	
  	
  Kabisera	
  	
  	
  	
  	
  or	
  	
  	
  	
  	
  Maple	
  	
  	
  	
  ?
All	
  of	
  these	
  brands	
  are	
  under	
  the	
  largest	
  
casual	
  dining	
  restaurant	
  in	
  the	
  country,	
  	
  
The	
  brands	
  under	
  the	
  group	
  are	
  a	
  
combination	
  of	
  CHAINED	
  RESTAURANTS	
  
and	
  SPECIALTY	
  ONE-­‐OFFS.	
  	
  
I	
   h a v e	
   t h e	
  
opportunity	
  
t o	
   l e t	
   m y	
  
imagination	
  
run	
  wild…
About	
  Kabisera…
What	
  does	
  that	
  mean?	
  
Screen	
  grabbed	
  from	
  the	
  
FOOD	
  PANDA	
  on-­‐line	
  zine
PANDA	
  PEEKS
We	
  are	
  a	
  restaurant	
  that	
  champions	
  
Filipino	
  Heritage	
  and	
  Hospitality	
  through	
  
curated	
  dining	
  experiences.	
  
Now	
  that	
  we	
  know	
  who	
  we	
  are,	
  how	
  do	
  
we	
  take	
  that	
  information	
  and	
  use	
  it	
  to	
  
create	
  dishes	
  or	
  products	
  for	
  our	
  
customers?	
  	
  
Calibration.
Everything	
  that	
  you	
  do,	
  everything	
  that	
  
you	
  put	
  on	
  a	
  plate	
  need	
  to	
  say	
  the	
  same	
  
message.	
  Even	
  without	
  them	
  knowing	
  
how	
  we	
  are	
  positioning	
  ourselves,	
  it	
  
needs	
  to	
  be	
  clear	
  in	
  the	
  dishes	
  that	
  we	
  
put	
  out.
Conceptualisation.
Next	
  thing	
  I	
  needed	
  to	
  do	
  was	
  to	
  decide	
  
what	
  to	
  put	
  in	
  it	
  and	
  how	
  to	
  cook	
  it	
  so	
  
that	
  it	
  still	
  translates	
  to	
  who	
  are	
  and	
  
what	
  our	
  vision	
  is.	
  
What	
  do	
  guys	
  think	
  is	
  the	
  most	
  popular	
  
Filipino	
  Dish?
You	
  can’t	
  be	
  too	
  in	
  love	
  with	
  your	
  recipe	
  that	
  you	
  are	
  
NOT	
  willing	
  to	
  open	
  it	
  up	
  to	
  CRITICISM.	
  
Most	
  of	
  the	
  time	
  comments	
  from	
  really	
  trusted	
  people	
  
help	
  me	
  reTine	
  my	
  creations	
  to	
  come	
  up	
  with	
  something	
  
that’s	
  really	
  going	
  to	
  appeal	
  to	
  others.	
  
“You	
  should	
  be	
  willing	
  to	
  be	
  shot	
  down,	
  
said	
  no	
  to,	
  and	
  be	
  asked	
  to	
  go	
  back	
  to	
  the	
  
kitchen	
  to	
  start	
  all	
  over	
  again.”
REMEMBER:	
  
Pick	
  your	
  battles.	
  There	
  are	
  times	
  you	
  need	
  to	
  back	
  
down	
  and	
  accept	
  criticism,	
  but	
  there	
  are	
  also	
  instances	
  
that	
  you	
  need	
  to	
  be	
  more	
  assertive	
  and	
  really	
  Tight	
  for	
  
what	
  you	
  believe	
  in.
PRESENTING…
ADOBO
BACK
RIBS
Consistency.
After	
  creation	
  there	
  should	
  be
Ordered Everything but the
kitchen sink!
They loved everything
Innovation.
Pizzaco???
Inspiration.
Restraint.
Keep	
  a	
  Product	
  Bank
So	
  what	
  are	
  the	
  key	
  things	
  that	
  we	
  talked	
  
about	
  for	
  my	
  creative	
  process?	
  	
  
Calibration	
  
Conceptualisation	
  	
  
Innovation	
  
Restraint	
  	
  

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The Business of F&B Innovation - Chef Tim Abejuela

  • 1. The  Creative  Process  Behind  Product  Innovation   For  A  Multi-­‐Concept  and  Multi-­‐Brand  Business
  • 2. How  many  of  you  know  of Max’s  Restaurant?   Pancake  House?   Yellow  Cab?   Krispy  Kreme?
  • 3. How  About              Kabisera          or          Maple        ?
  • 4. All  of  these  brands  are  under  the  largest   casual  dining  restaurant  in  the  country,     The  brands  under  the  group  are  a   combination  of  CHAINED  RESTAURANTS   and  SPECIALTY  ONE-­‐OFFS.    
  • 5. I   h a v e   t h e   opportunity   t o   l e t   m y   imagination   run  wild…
  • 7.
  • 8. What  does  that  mean?  
  • 9. Screen  grabbed  from  the   FOOD  PANDA  on-­‐line  zine PANDA  PEEKS
  • 10.
  • 11.
  • 12. We  are  a  restaurant  that  champions   Filipino  Heritage  and  Hospitality  through   curated  dining  experiences.  
  • 13. Now  that  we  know  who  we  are,  how  do   we  take  that  information  and  use  it  to   create  dishes  or  products  for  our   customers?    
  • 15. Everything  that  you  do,  everything  that   you  put  on  a  plate  need  to  say  the  same   message.  Even  without  them  knowing   how  we  are  positioning  ourselves,  it   needs  to  be  clear  in  the  dishes  that  we   put  out.
  • 17.
  • 18. Next  thing  I  needed  to  do  was  to  decide   what  to  put  in  it  and  how  to  cook  it  so   that  it  still  translates  to  who  are  and   what  our  vision  is.  
  • 19. What  do  guys  think  is  the  most  popular   Filipino  Dish?
  • 20.
  • 21. You  can’t  be  too  in  love  with  your  recipe  that  you  are   NOT  willing  to  open  it  up  to  CRITICISM.   Most  of  the  time  comments  from  really  trusted  people   help  me  reTine  my  creations  to  come  up  with  something   that’s  really  going  to  appeal  to  others.  
  • 22. “You  should  be  willing  to  be  shot  down,   said  no  to,  and  be  asked  to  go  back  to  the   kitchen  to  start  all  over  again.”
  • 23.
  • 24. REMEMBER:   Pick  your  battles.  There  are  times  you  need  to  back   down  and  accept  criticism,  but  there  are  also  instances   that  you  need  to  be  more  assertive  and  really  Tight  for   what  you  believe  in.
  • 25.
  • 29. Ordered Everything but the kitchen sink! They loved everything
  • 31.
  • 33.
  • 35.
  • 38. So  what  are  the  key  things  that  we  talked   about  for  my  creative  process?     Calibration   Conceptualisation     Innovation   Restraint