University of Maribor, 2011. december

1. Knowledge based institutional
capacity building in the Hungarian
Higher Education
Szabó Zoltán – Gábor András
Corvinus University of Budapest

2. University Governance
Innovative
Performance technologies
management (e-learning, etc.)
Resource vs. task
financing
Organisational
innovation
(outsourcing, SHRM
shared services, etc.)
ERP
Product portfolio
management
Academia and
economy
2011.12.12. Corvinno Technology Transfer Center 2

3. Key Aspects of University Modernization –
Strategy and Governance
• Optimalized educational portfolio - competencies, demand and profitability
• Differentiating research strategy – external demand vs. educational needs
• Strategic Human Resource Management, competency and career development
• Cooperation - academic institiutions, corporations, government
organizations, international partners
• Alumni relationships (PR, long-life learning, networking, fund raising).
• Finance as a key strategic function (pricing of programmes, financial resources,
proposals, fund raising).
• Strategy implementation, monitoring and evaluation.
• Performance measurement and controlling: assignment of responsibilities,
professional and financial goals, personal performance management system)
• Quality control.
2011.12.12. Corvinno Technology Transfer Center 3

4. Key Aspects of University Modernization –
Education and Research
• Programme Directors have financial and academic responsibility for the
whole life cycle of education programmes
• Organizational units according to economy-of-scale and disciplines, with
minimal redundancies
• Status and roles of Research centers: status and role
• Cooperations and resource usage via SLA and transfer price.
• Agreed budget on unit level based on forecasted revenue and contracted
educational tasks
• Integrated educational administration
• New technologies(e-learning, m-learning).
• Active management of research activities.
2011.12.12. Corvinno Technology Transfer Center 4

5. Key Aspects of University Modernization –
Supporting processes
• Definition of mandatory activities
• Definition of service cataloges and service levels
• Shared service and outsourcing options
• Contract management office
• Monitoring of internal services
• ERP system
• Automated procurement process (workflow systems, marketplaces)
• Deregulation
• Proactive facility management
2011.12.12. Corvinno Technology Transfer Center 5

6. Process models
Kapcsolódó
folyamat
Previous , following
or next processes
Esem ény
Input data, documents
Input
Szervezeti
adat,
elem Actor, performer
dokum entum
Tevékenység
Outpu t
Supporting Informatikai
adat,
re ndszer
IT systems dokum entum
Logic of process
execution
Esem ény Esem ény
2011.12.12. Corvinno Technology Transfer Center 6

7. Competency
Role
Responsibility
2011.12.12. Corvinno Technology Transfer Center 7

8. Veszprém Miskolc Eger Szombathely Szolnok Debrecen
HEFOP 3.3.1
Corvinus
Financial Development
Strategic Team-based work
Planning
management
Supporting consultants
Academic Unified
Core Adattárház
administration Process
Processes
Model
Competence
Szeged Supporting R&D
Center
Processes Educatio Kht
Pécs Facility
Management Development
Debrecen
HEFOP 3.3.1
2011.12.12. Corvinno Technology Transfer Center 8

9. Process Groups
Strategy
Student Strategic
R&D HRM
Administration
Marketing Student
Management Mentoring
HRM Logistics Facility
IT
procurement Management
Financial
Controlling
Management

10. HEI Reference Process Model
http://informatika.uni-corvinus.hu/hefop
2011.12.12. Corvinno Technology Transfer Center 10

11. Process Marketing management
Financial management
Procurement, logistics
Student administration
groups
Facility management
Student mentoring
Controlling
Strategy
SHRM
HRM
R&D
IT
Executive information system
Regulation
IT requirement specification
Workflow management
Organisational development
2011.12.12. Corvinno Technology Transfer Center 11

12. BPM
goals
2011.12.12.
related
Financial management
Human Resource Man.
Strategic HRM
Workflow management
Controlling
Organizational Development
Strategy (marketing,
communication)
Management Information Systems
Procurement -
Logistics
Specification of IT systems (ERP)
Corvinno Technology Transfer Center
Regulation (Organization and procedures)
Research and Development
IT services
Student Relationships
Educational activities
Facilities Management
12

13. Underpinning IT Systems
• MIS
– Financial Men. System
– Educational
administration
– R&D monitoring
– Facilities Management
• Information Services
– Workflow management
– Internal communication
• IT service management
• IT governance
2011.12.12. Corvinno Technology Transfer Center 13

14. Human Relations Management
Marketing management
Procurement, logistics
Financial management
Student administration
Facility management
Student mentoring
Sstrategic HRM
Controlling
Organisational
Strategy
units
R&D
IT
Executive information system
. .
Regulation
IT requirement specification BSc, MSc programs
Workflow management
R&D projects
Organisational development
2011.12.12. Corvinno Technology Transfer Center 14

15. Human Relations Management
Marketing management
Procurement, logistics
Financial management
Student administration
Workflow management Faculty
Facility management
Student mentoring
Sstrategic HRM
Research
Controlling
Department Institution
Strategy
group
R&D
IT
Executive information system
All administrational activities
Regulation are handled by IT services,
based on authentication, e-
IT requirement specification signature, with minimal
paperwork
Workflow management
Organisational development
2011.12.12. Corvinno Technology Transfer Center 15

16. Organizational Innovation
• Programme Directory
• Matrix-organization
• All service groups and
activities are separated
• Operation and control are
based on quality criteria ,
Service Level Agreements
2011.12.12. Corvinno Technology Transfer Center 16

17. Interdependecies
Ministry of Education
Institutional BPR
Datawarehouse and EIS
White Balanced
Innovations Reports
Paper Scorecard
Reference Reference
Procces OLAP
modell
modell
HEI Productive
Adapted and HEI EIS and
HEI systems
localised other strategic
process (SAP, EGR, ETR,
modells modell applications
Neptun, etc.)
2011.12.12. Corvinno Technology Transfer Center
17

18. Portal
2011.12.12. Corvinno Technology Transfer Center 18

19. Strategic KPI System
2011.12.12. Corvinno Technology Transfer Center 19

20. Periodic Management Reports
2011.12.12. Corvinno Technology Transfer Center 20

21. Ad-hoc Queries and Analysis
2011.12.12. Corvinno Technology Transfer Center 21

22. About Corvinno
• Established in 2006 – Hungary-based spin-off company born in the Department
of Information Systems at the Corvinus University of Budapest
• Not for profit public legal entity
• Flexilab - Innovative Learning Solutions LivingLab (ENoLL)
• Core competencies
– R&D
• mobile learning,
• ontology based systems,
• e-government solutions,
• content management,
• process modelling
– Management Consulting
• IT Service management
• Process management
– Executive Training
• CISA
2012. 11. 04. Corvinno Technology Transfer Center 22

23. R&D
ALERT – ‘Active support and reaL-time coordination based on Event
pRocessing in open source software developmenT’
VIDI – ‘VIsualising the impact of the legislation by analysing public
DIscussions using statistical means’
eBEST – ‘Empowering Business Ecosystems of Small Service
Enterprises to Face the Economic Crisis’
MASTER - 'Multichannel Adaptive System Training for micro, small
and medium Enterprises '
OntoHR - 'Ontology based competency matching'
CONTSENS - 'Using wireless technologies for context sensitive
education and training'
SAKE - 'Semantic enabled Agile Knowledge-based E-government'
2012. 11. 04. www.corvinno.hu 23

24. R&D
ELVIN - 'European Languages Virtual Network' ’
IMPACT - 'The impact of new technologies on distance learning
students' ’
'The role of mobile learning in European education'
mPSS - 'mobile Performance Support System for Vocational
Education and Training'
eFESTO - ’e-Learning Environment for Disable Learners’
TOUAREG - 'TOUrism PlAtform for euRopean Educational
Games'
Ontology based e-learning system and adaptive testing
2012. 11. 04. www.corvinno.hu 24

25. Consulting
IT service management (Finance)
Telecommunication convergence and the information society (Telecom)
Software testing, software quality management (Finance)
Process management and Information Systems Specification (Real estate)
Strategic indicator structure (Public Administration)
Busienss process management (Real estate)
LG Air Condition Academy Knowledge Portal (Service)
2012. 11. 04. www.corvinno.hu 25

26. Consulting
Digital home (Telecommunication)
Process improvement with SPICE (Manufacturing)
Business Process Reengineering (Finance)
Software asset management (Public administration)
IT service management (Finance)
2012. 11. 04. www.corvinno.hu 26

27. Quality Management
2011.12.12. Corvinno Technology Transfer Center 27

28. Stakeholders
World
HEI systems
of labor
Ministry of
Education
Academia
2011.12.12. Corvinno Technology Transfer Center 28

29. LLP scene
Doctoral/Postgraduate level
MA/ Mc
BA/BSc
World
of labor
Vocational training
(postsecondary)
Secondary Vocational training
level
Vocational training
2011.12.12. Corvinno Technology Transfer Center 29

30. Competencies
Input …competencies... Output
Knowledge
BA/BSc/...
Skill
MA/MSc/...
Attitude
2011.12.12. Corvinno Technology Transfer Center 30

31. Postgraduate /post tertiary
Master level
Input …competencies... Output
Knowledge
Skill BA/BSc/...
Bachelor level
Attitude MA/MSc/...
World of
labor
Vocational /postsecondary
Curriculum
Secondary Vocational training
• Courses
level • Credits
• Preconditions
Vocational training
• Etc.
2011.12.12. Corvinno Technology Transfer Center 31

32. Postgraduate /post tertiary
Master level
Input …competencies... Output
Knowledge
Skill BA/BSc/...
Bachelor level
Attitude MA/MSc/...
World of
labor
Vocational /postsecondary
Curriculum
Secondary Vocational training
• Courses
level • Credits
• Preconditions
Vocational training
• Etc.
2011.12.12. Corvinno Technology Transfer Center 32

33. Postgraduate /post tertiary
Master level
Input …competencies... Output
Knowledge
Skill BA/BSc/...
Bachelor level
Attitude MA/MSc/...
World of
labor
Vocational /postsecondary
Job roles
Secondary Vocational training
level • Competencies
• Salary
Vocational training • Experiences
• Time
2011.12.12. Corvinno Technology Transfer Center 33

34. Postgraduate /post tertiary
Master level
Input …competencies... Output
Knowledge
Skill BA/BSc/...
Bachelor level
Attitude MA/MSc/...
World of
labor
Vocational /postsecondary
Job roles
Secondary Vocational training
level • Competencies
• Salary
Vocational training • Experiences
• Time
2011.12.12. Corvinno Technology Transfer Center 34

35. Complexity
2011.12.12. Corvinno Technology Transfer Center 35

36. IT systems to be developed
Higher Education Executive Information
System
Higher Education Information System
Bologna Portal
Higher Education Executive Information Interoperabiliy between Higher
System
Education Information Systems and
Executive Information System
Career Management System
Quality Management
Quality Management System
Career Management
Validation Service System
Decision Support
Validation Service
2011.12.12. Corvinno Technology Transfer Center 36

37. Bologna Portal
Organisation
Higher Education Executive Information
System
Higher Education Information System
Competence Center
Bologna Portal
Higher Education Executive Information Interoperabiliy between Higher
System
Education Information Systems and
Executive Information System
Reference Process
Career Management System Modell (ARIS)
Quality Management
(NDP HRD 3.3.1)
Quality Management System
Career Management
Validation Service System
Decision Support
Validation Service
2011.12.12. Corvinno Technology Transfer Center 37

38. Bologna Portal
Funding Transition Facility -
Higher Education
Institutional
Higher Education Executive Information Capacity Building in
connection with the
System Bologna
Higher Education Information
Requirements,
System Competence Center
Bologna Portal Project No.
2006/018-176.03.01
National
Higher Education Executive Interoperabiliy between Higher
Information System
Develop- Education Information Systems and
ment Plan, Executive Information System
Reference Process
Social
Renewal Career Management System Modell (ARIS)
Operative Quality Management
Program (NDP HRD 3.3.1)
Quality Management System Career Management
SAKE -
Semantic-
Decision Support enabled Agile
Knowledge-
Validation Service System based e-
Validation Service Government, FP6
IST STREP
Contract no.:
027128
2011.12.12. Corvinno Technology Transfer Center 38

39. Q&A
zoltan.szabo@uni-corvinus.hu,
andras.gabor@uni-corvinus.hu
Corvinus University of Budapest